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Plaza Cadillac

(1,817 reviews)
Visit Plaza Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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Best car buying experience we ever had. Our salesman was...

Best car buying experience we ever had. Our salesman was the best made my wife and I feel very comfortable with our purchase no gimmicks no tricks. Just honest and up front.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everyone I spoke with was very personable, the oil...

Everyone I spoke with was very personable, the oil service & wash were completed in 1.5-2hrs. The coffee and donuts were nice; the waiting room was comfortable, but had a gross smell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love the service at your dealership. Everyone is...

I love the service at your dealership. Everyone is amazingly friendly. A special shout out to Steve. Thanks yall❤. Keep up the good work. Alice😁

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Most people cringe when they take their vehicle in to a...

Most people cringe when they take their vehicle in to a dealership for maintenance as I did. However my experience with Plaza Cadillac was an at ease feeling. From the time I arrived with top notch customer service to the verdict of diagnostic service. I feel the price was fair. I highly recommend their service department. Patsy Gruenenfelder Dallas, TX

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have always received excellent service from Plaza...

I have always received excellent service from Plaza service department Steve usually picks up my service order and gives a level of personal service that I haven’t received at other dealerships

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No hassle service! Very fast and efficientI was very...

No hassle service! Very fast and efficient I was very happy with their response and service. Very clean and quiet waiting room. Would recommend their service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Steve is great. Every interaction I've had with him has...

Steve is great. Every interaction I've had with him has been positive. What is probably the most impressive is his sincerity. You always leave feeling like he looked out for your best interests.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They do a good job of trying to get you in for your...

They do a good job of trying to get you in for your service ! And they do a job !! Steve Wiggins is a very good employee !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was met by a group of professional men and the...

I was met by a group of professional men and the experience could not have been better. Allan, in sales was courteous, exceptionally knowledgeable, and facilitated the whole transaction. Mark, in finance, was the epitome of someone who knows his product and speeds the process flawlessly. GREAT TRANSACTION

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very professional experience. I am very impressed with...

Very professional experience. I am very impressed with the work and the time frame. Such nice people very caring and in formative. Thank you again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.