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Reviews

Average Ratings

4.6
60 lifetime reviews.
  • The Only Place I'll Buy A Vehicle

    Bedard Bros. is the only place in the Berkshire's to go when you want to buy a car. From the time you walk in the door until the time you leave yo...

    Dealer Response

    OK, I think you covered everything so I'm going to make this the first thing people see when they read our reviews! When I gave Kathy a copy of ...


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    Bedard Bros. is the only place in the Berkshire's to go when you want to buy a car. From the time you walk in the door until the time you leave you are treated as family. They go above and beyond to make sure all your questions and concerns are answered so that you leave with exactly what you want at a price that fits your budget. My husband and I have purchased our last thirteen vehicles from Bedard Bros. After our first purchase there we have never thought about shopping anywhere else. Kathy Burgess has been our "Honda Lady" for our last eight vehicles and we can't say enough about her. She has a welcoming smile, a vast range of knowledge on all Honda makes and models, and she takes pride in her job and really cares about her customers. Kathy even follows up with you after the sale is over, by checking in to make sure everything is going well with your vehicle, and by remembering birthdays, anniversaries and holidays. If you want to find the perfect vehicle and you want top notch customer service from a family oriented dealer take the drive to Bedard Brothers and ask for Kathy Burgess you won't be disappointed.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    OK, I think you covered everything so I'm going to make this the first thing people see when they read our reviews! When I gave Kathy a copy of this review she got emotional and called your phone number (from memory) to thank you personally. I wanted to thank you a little more publicly for this wonderful testimonial!


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  • Kathy Burgess and the Bedard Bros. Team

    I couldn't agree more with your Featured Reviewer. I just bought my first Bedard Honda, a gorgeous, pre-owned CR-V, from Kathy Burgess and the ex...


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    I couldn't agree more with your Featured Reviewer. I just bought my first Bedard Honda, a gorgeous, pre-owned CR-V, from Kathy Burgess and the experience was exceptional. I've been taking my previous car, a Honda Civic, to Bedard for the last 5-6 years since my husband and I moved to the Berkshires and have always been very pleased with the on-time and accurate service I've received. So when it came time for a replacement, I began by first looking at the pre-owned cars Bedard had and found one that I test drove and that interested me. But I decided to look further to be sure I wasn't missing something better in our price range. I returned to Bedard to find that the one I liked had been sold but Kathy said that they had just gotten in another that I might like. When she drove it around to the front, I knew it was "the one". She knew exactly what I wanted and, from then on, Kathy took care of every detail and made sure it all came together for me on the day we were to pick it up. She and her Manager, Mike, are an unbeatable team. She now has a special place in my heart too!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wonderful

    We just purchased a vehicle from them. The service was wonderful. Johanna Bradley was our associate and she was the best. We will be going back a...

    Dealer Response

    Thanks for the kind words! You'll find Johanna to be very knowledgeable and happy to help you with any questions you might have going forward. Th...


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    We just purchased a vehicle from them. The service was wonderful. Johanna Bradley was our associate and she was the best. We will be going back again for future vehicles.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the kind words! You'll find Johanna to be very knowledgeable and happy to help you with any questions you might have going forward. Thank you!


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  • Retired

    Bought a new 2017 Honda CRV EX-L today. It was an excellent car buying experience...one of the best I ever had. Kathy Burgess was great to deal wi...

    Dealer Response

    Thanks for the great review! I'm sure you'll love the new CR-V especially with this Nor'easter we're getting! Kathy will be happy you thought she ...


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    Bought a new 2017 Honda CRV EX-L today. It was an excellent car buying experience...one of the best I ever had. Kathy Burgess was great to deal with. I would recommend Bedard's as your 1st stop when looking for a car. My buying and trade in $ discussions went very well. It's been a while for me to buy at Bedard's but very glad I started this time with Bedard's rather than go out of town.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the great review! I'm sure you'll love the new CR-V especially with this Nor'easter we're getting! Kathy will be happy you thought she did a good job for you and thanks for recommending her to your friends. Happy New Year!


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  • Awesome Honda Service

    Brought our 2016 Honda Pilot into the dealership this a.m. for an "Emissions System Problem" - we did not have an appointment, but Scott Miller to...

    Dealer Response

    Thanks for the compliments! I showed Scott your review and he was proud and happy that you took the time to write it. Come back anytime and we'll ...


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    Brought our 2016 Honda Pilot into the dealership this a.m. for an "Emissions System Problem" - we did not have an appointment, but Scott Miller took our car right in. They were able to reset the error message, they test drove it to be sure it did reset and sent us on our way. Kudos to Scott for the excellent Customer Service, he was very accommodating!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thanks for the compliments! I showed Scott your review and he was proud and happy that you took the time to write it. Come back anytime and we'll do our best to inspire another "Awesome Honda Service" review!


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  • Excellent customer service.

    I went there just to look, I certainly did not think I would be getting a car that day! Nate Dudziak, my sales person so helpful and approached ev...

    Dealer Response

    Thank you for the kind words! Nate is very focused on customer satisfaction but I think being helpful is part of his nature, not just his job. Enj...


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    I went there just to look, I certainly did not think I would be getting a car that day! Nate Dudziak, my sales person so helpful and approached everything with a we can make that happen attitude, it was very refreshing and at the end of the day I had a new Volvo. Nate and Steve put together a package that worked for me. The entire experience was top notch.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words! Nate is very focused on customer satisfaction but I think being helpful is part of his nature, not just his job. Enjoy your Volvo and thank you for your business!


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  • Great Service and Professional!

    I recently purchased a brand new 2015 Jeep Cherokee Latitude from Bedard Bros and have loved the car since. This February, with only 11,000+ miles...

    Dealer Response

    Thanks for the positive review and for understanding that we take a lot of hits at the dealer level for issues out of our control. All we can do i...


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    I recently purchased a brand new 2015 Jeep Cherokee Latitude from Bedard Bros and have loved the car since. This February, with only 11,000+ miles my transmission gave out. Now most people would be upset and angry over this, but I realize it's not the fault of the dealership but of the manufacturer. I dropped my car off on a Monday and in two weeks time Mitchell and his team replaced the entire transmission and now the car drives as it did when I first bought it. Mitchell and his team are professionals! They handled the replacement like champs. Mitchell was able to get me a rental car during the process and everything seemed to go smoothly. Thank you so much for your professionalism and making this transition non-stressful! Thank you! Jay

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the positive review and for understanding that we take a lot of hits at the dealer level for issues out of our control. All we can do is try to fix the problem and lessen the inconvenience. I'll pass your comments on to Mitch and his service team. Thank you very much for your kind words!


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  • Certified Honda Pilot

    Really enjoyed working with the sales lady Kathy B. She knows her cars and was very accommodating and willing to work with me to help me find the ...

    Dealer Response

    Thanks "Chris likes Hondas!" You got your car from The Honda Lady! Kathy has been a Honda expert for over 20 years and before that she was a custo...


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    Really enjoyed working with the sales lady Kathy B. She knows her cars and was very accommodating and willing to work with me to help me find the right car for me and was not pushy. She is even coming in on her day off to complete the transaction with me and stayed late to finalize the deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks "Chris likes Hondas!" You got your car from The Honda Lady! Kathy has been a Honda expert for over 20 years and before that she was a customer, too! Thanks again for the nice review!


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  • A wonderful staff - Sales and Service

    I fully recommend going to Bedard for both Service and Sales. I am currently trying to purchase a vehicle, and not within the best of circumstance...

    Dealer Response

    Thank you for the nice things you wrote about us. I hope people understand this is a family owned business that has always encouraged those values...


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    I fully recommend going to Bedard for both Service and Sales. I am currently trying to purchase a vehicle, and not within the best of circumstances. I feel so confident that they are working so hard, with compassion. Such a rare thing. Also, the service team goes above and beyond.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the nice things you wrote about us. I hope people understand this is a family owned business that has always encouraged those values you mentioned. Thanks again!


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  • Thanks Bedard Brothers and Honda

    I have bought or leased 13 cars from Bedard Brothers since 1995. I always am well treated, well informed, and have fantastic Hondas! My 2016 Pilot...

    Dealer Response

    Thank for the great review for the new Pilot and in all honesty I am at a loss for words to express my gratitude for you continued business! Since...


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    I have bought or leased 13 cars from Bedard Brothers since 1995. I always am well treated, well informed, and have fantastic Hondas! My 2016 Pilot EX is amazing. Congratulations to Honda for coming up with this automobile, the best Honda I have had yet!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank for the great review for the new Pilot and in all honesty I am at a loss for words to express my gratitude for you continued business! Since you are a Summit Club Member you have two free oil changes coming - I just added enough points for a third. Again, THANK YOU!


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