Reviews
Excellent service
Jeff Allen makes it a painless experience - love my Hyundai GT hatchback! I'd recommend the dealership to anyone looking for a Hyundai - this is my third!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with Jeff and post this wonderful review. If you have any questions or concerns, please don't hesitate to reach out as we are always happy to assist! Thank you again! Rusty Clifford, General Manager
Pleased
We had a wonderful experience at the Auburn dealership and are very pleased with our new vehicle! Everyone was extremely knowledgeable and professional and made us feel very comfortable throughout this process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Maddie! We appreciate your kind words and are so happy to know you had a wonderful experience at our dealership. Please let us know if we can assist you again in the future. Best, Rusty Clifford, General Manager
Superb experience
People here were great. Didn't pressure me in any way. Tried giving best price to meet comparable quote for different car elsewhere. Decent costs for add-ons like GAP insurance, etc. Overall good experience! Will recommend to family& friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share this 5-Star recommendation! We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Rusty Clifford, General Manager
Meagan Marquis
I went today not sure on what to get but Meagan was really helpful and had a lot of patiece thank you so much my family appreciated
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Keysha, for taking the time to share your experience with Meagan. We appreciate your recommendation and thank you for choosing Herb Chambers Hyundai for your automotive needs. Sincerely, Rusty Clifford, General Manager
Great
Good service. Spent to much time waiting for finance manager. On the plus side the sales girl was extremely cute so that made it a little easier.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Beyond expectations!
I traded my Benz AMG S550 for a new loaded Genesis. By coincidence my salesman's name was Stan Otto Genesis. Stan is a true gentleman, real professional and I highly recommend him. I drove it for about 6 months thinking - well it's not handling like an S class Mercedes but I didn't expect it at half the price. I had noticed on delivery that the steering wheel was off center by a couple of degrees and mentioned it to my service adviser when I went in recently for an oil change and tire rotation ($27 with coupon!) When I picked up the car they had performed a 4 wheel alignment UNDER WARRANTY which corrected the wheel. Well - it also corrected the fidgety steering! I am amazed and delighted at the performance, handling, ride and overall quality of this vehicle. Now after 2 services at the dealership my concerns about poor service reviews have been removed as they're really working to improve their ratings!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Chris, for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Stan provides to our customers and we'll be sure to pass along your kind words. Thanks again, we really appreciate your business! Best, Rusty Clifford, General Manager
Santa Fe!
Thank you to Meagan and the entire sales team here at herb chambers hyundai of auburn. They gave my wife and I a great deal on a leased vehicle and we couldn't be happier. Meagan stayed late for us one night when we FINALLY made our final decision. We feel like family and know we can return to this dealership for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! Meagan is such an asset to our sales team and I'm so glad you had the opportunity to work with her. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Rusty Clifford, General Manager
Excellent dealership!
Herb Chambers Hyundai of Auburn has been excellent to work with. My family and I have purchased several vehicles in the past year and have had a wonderful experience through out all purchases. I went with my mother and father when they purchased their vehicle and expressed interest in the Hyundai Elantra Sport. Jeff Allen notified my parents as soon as a few had arrived and I was able to test drive the vehicle that same day. This small gesture really portrays the friendly nature of the staff at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Many thanks for this terrific feedback! I'm delighted to learn that you enjoyed working with Jeff, Gill and Jean. Please don't hesitate to reach out if we can assist you in the future. Best, Rusty Clifford, General Manager
Great deal!!
When you go to a dealership you don't usually expect to find people who truly care about finding you the best car for your bugdet, but that's exactly what I found at Herb Chambers Hyundai of Auburn. Best leasing experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful remarks! We are so happy to know you found a vehicle you love. We appreciate your recommendation and we hope to see you again in the future. Best, Rusty Clifford, General Manager
Purchase of New Tucson - great experience
On Feb. 18, 2017 - we purchased a 2017 Tucson and are very happy with it. Salesman, STAN OTOO-GENESIS treated us with kindness, courtesy and was very helpful. We had a great experience working with him and he has called a few times to check and see how things are going and if we had any problems or questions. We still have a 2006 Tucson and it has been very good to us, that is why we decided to stay with a Hyundai and another Tucson. I would recommend this vehicle to anyone and would suggest that they deal with Hyundai in Auburn and STAN OTOO-GENESIS. It has been a great experience for us, thank you STAN OTOO-GENESIS and Herb Chambers Hyundai.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that both Stan and Jean were able to provide you with such exceptional service! Thank you again and congratulations on your new Hyundai Tucson. Please let us know if we can be of further assistance! Best, Rusty Clifford, General Manager
