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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Leased a Hyundai Sonata

I leased a Hyundai Sonata from Herb Chambers. My sales person was Ryan MacLean, he was great to work with. Would recommend him to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Peter, for taking the time to share your experience with Ryan and post this wonderful review. If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Thank you again! Rusty Clifford, General Manager

Review

Overall I had a great experience at Herb Chambers Hyundai. Stan was a true professional from start to finish. I would recommend him to friends & family members in the future. He made what would normally be a stressful process of buying a car into an enjoyable one !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing feedback from your recent visit to our dealership! I'm thrilled to know that you had such a wonderful visit and that our team, specifically Stan, provided you with excellent service. We hope to have the opportunity to assist you again in the future. Kind Regards, Rusty Clifford, General Manager

Amazing!

I had an amazing experience with this dealership. Garrett made sure that all my needs and wants were taken care of. Definitely sending my friends and family his way. Couldnt be happier with my choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave feedback regarding your experience with Garrett. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Rusty Clifford, General Manager

$th Lease With HC of Auburn

Andrew Christenson was excellent in arranging my newest lease. The process was quick, painless and his service was exemplary. I hope Andrew is there in 3 years when I return for my next lease, hopefully for an upgrade to a Limited version!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Jon! Rusty Clifford, General Manager

Great dealership

Jeff Allen has been the BEST salesperson I have ever dealt with. Friendly,courteous and always a pleasure to work with. I am a Herb Chambers customer that will always return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It is always rewarding to receive great feedback like this and we really do appreciate you taking time out to review us. Thank you for your business and we look forward to welcoming you back in the future. Best, Rusty Clifford, General Manager

Another great purchase experience

I have purchased multiple vehicles from this dealership. I have had positive experiences every time. The purchasing experience is without pressure and strong attention to the buyers needs and expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much! I'm so pleased to learn that your visit here was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! Best, Rusty Clifford, General Manager

My Sonata and MY SALESMAN. I got the best of both

I think I said it all above. I might add that the showroom is very nice. Facility is clean, customer friendly and filled with happy friendly and respectful employee. They all seem very sincere and genuine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Many thanks for this terrific feedback! I'm delighted to learn that you enjoyed working with Stan. Please don't hesitate to reach out if we can assist you in the future. Best, Rusty Clifford, General Manager

Great Vehicle

I love the Tucson line and that will be my vehicle I drive until they cancel the line (or if they ever would). Ryan was great to work with and seeing all his awards he had on his desk told me a lot about him, and after dealing with him I see he was well deserving of them. For dealers he ranks up my top 1/1a of the ones that I have dealt with in my life for not only for myself but with my wife as well. You have a gem so keep it shining and don't let hm go.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! I'm so glad to know Ryan was able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new Hyundai Tuscon! Best, Rusty Clifford, General Manager

Great Experience with Ryan

Ryan was great i had a really hard time getting approved and Ryan, Jene and Adam didnt give up on me, I love my new Elantra! Thanks everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Bobby, for the kind words! We value your business and congratulations on your new Elantra. Please let us know if we can be of further assistance! Best, Rusty Clifford, General Manager

Can't put it in words

My wife and I were tired of going to dealerships and getting turned down to even test drive a car. However when I walked into herb chambers Hyundai of auburn I met my MVP the one and only Gill (I hope he can teach some of his sales skills to me). We spent about 4 hours going back and forth test driving and working out mumbers and Gill was more than accommodating the whole time. He is so professional and alway smiling . No doubt in my mind that I will recommend all my friends to him and Adam. Thank you both of you. It was truly a pleasure to get to know Gill.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us online and post this wonderful review. We are so happy to know that Gill and Adam were able to provide you with a positive and enjoyable experience. If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Thank you again! Rusty Clifford, General Manager