Reviews
I was in panic about my car and check engine light and
I was in panic about my car and check engine light and Jeff called me back and squeezed me in 3 weeks before my appointment. My car was fixed in a day and he kept me updated along the way professionally. I’m sooo happy with the customer service I was given and his professionalism that I’m not uncomfortable to call him with any questions. Thanks Jeff for everything!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kristin, we're so glad to know that Jeff was able to assist you promptly and professionally at Herb Chambers Hyundai of Auburn. We always aim for top-notch customer service! Feel free to reach out anytime with questions - happy driving!
Thank you so much.
Man, what a great experience we had with Steve (Stephen)
Man, what a great experience we had with Steve (Stephen) in sales, Paul, the manager, and Nha in Finance. We came in "just to test drive" a car, but realized it wouldn't fit our needs. Drove another, still not right for our family. Lucky for us, they had a Santa Cruz in stock and it was love at first gear. Steve was 100% zero pressure - was really there to help us and answer questions. They made it work for us, numbers-wise, and the trade-in process was SO simple, and we felt it was a totally fair deal. Nha in Finance made it quick and easy, stress, and pressure-free. We walked out that evening with our sales paperwork signed. Next morning we picked up our freshly cleaned and fueled new car, and they're finalizing our registration for us. Could not recommend this dealership more. It's been nearly 20yrs since we bought a brand new vehicle and to not have to deal with pushy sales folks trying to squeeze every penny out of you was amazing. Don't hesitate. Can't beat seriously nice people and America's best car warranty.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey Juliana, it's fantastic to know that Steve, Paul, and Nha provided you with a great car-buying experience at Herb Chambers Hyundai of Auburn. Thanks so much for choosing and recommending us! Enjoy driving your new Hyundai Santa Cruz!
I went to the dealership that I had for my 2016 Hyundai
I went to the dealership that I had for my 2016 Hyundai Elantra, to purchase a replacement vehicle after my Elantra drowned in the flash flood. Marty Reardon was my sales rep . I explained what I needed from a vehicle and in the price range. He found me the perfect one. So Happy!! Thanks Marty!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know that Marty was able to assist you in finding the perfect replacement vehicle at Herb Chambers Hyundai of Auburn. Thanks for sharing your experience! Enjoy your ride!
The quality of service is no longer there.
The quality of service is no longer there. Overpriced and mediocre work. Was told I needed new breaks when I had them done 2 months ago and the tires pressure was check. Makes me wonder what they really do.Not even the courtesy car was given, I had to ask for it.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Arlene, I'm sorry to read about your recent experience. We strive for top-notch service and it's clear we fell short in this instance. Your concerns are important to us and we'd like the opportunity to address them directly with you. Please reach out at your earliest convenience so that we can work towards a resolution together. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com
Everyone was as always truly friendly and professional
Everyone was as always truly friendly and professional and eager to help you in any way that’s needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jallen, we're delighted to know that our team at Herb Chambers Hyundai of Auburn was able to provide you with the friendly and professional service you deserve. Thanks for your kind words!
I have been coming here for over 15 years.
I have been coming here for over 15 years. I have always been treated very well, and the work on our cars is always done right and on time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know you've been with us for over 15 years at Herb Chambers Hyundai of Auburn! It's always our goal to provide timely and quality service. Thanks for your continued trust in us!
Ask For MARTY !
Ask For MARTY !!! Marty is very knowledgeable, personable, and approachable. He made the buying experience a pleasurable one. No hassle, no unexpected fees. He’s quick to answer any questions, in person, text, or phone. The buying process was quick and easy. If you are in the market for a new car, I highly recommend Marty !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star rating! We're delighted to know that Marty provided a seamless and enjoyable buying experience for you here at Herb Chambers Hyundai of Auburn. We appreciate your recommendation and hope to see you next time! Enjoy your new ride!
Tim was great to work with, no nonsense and we reach the
Tim was great to work with, no nonsense and we reach the deal very quickly. Highly recommend you seek him out if you visit this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dan! We're glad to know you had a great experience with Tim at Herb Chambers Hyundai of Auburn! We appreciate your recommendation and look forward to serving you again in the future.
I found this dealer to be reasonable and professional.
I found this dealer to be reasonable and professional. I will recommend for future puchases and service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you found our service at Herb Chambers Hyundai of Auburn professional and reasonable. Thanks for recommending us, we look forward to assisting with your future purchases!
I have purchased / leased three vehicles from Herb
I have purchased / leased three vehicles from Herb Chambers Hyundai in Auburn and each experience gets better and better.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that each of your experiences with us at Herb Chambers Hyundai of Auburn has been better than the last. Thank you for continuing to choose us for your vehicle needs!