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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Iffy was so helpful and courteous.

Iffy was so helpful and courteous. I had a major family issue going on and he took the extra time and effort to ensure things went smoothly. I cannot say enough about his professionalism. Iffy is top notch in my book.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sheryl, we're glad to know Iffy was able to assist you during a challenging time. We appreciate your kind words about his professionalism at Herb Chambers Hyundai of Auburn. Thanks for the review!

Purchased my Hyundai primarily because of their warranty.

Purchased my Hyundai primarily because of their warranty. I received a nice addition when I was told about free oil changes. Everyone that I have come in contact with are friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey Pam, we're glad to hear that you had a positive experience with our team at Herb Chambers Hyundai of Auburn. We appreciate your trust in us and look forward to continuing the great service! Safe travels!

They were very professional and thorough.

They were very professional and thorough. They answered all my questions and made my experience very easy. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Christie, thank you for the 5-star rating! We're glad to know our team at Herb Chambers Hyundai of Auburn was able to provide you with a great experience. We'll see you next time!

I had a very good experience at Herb Chambers Hyundai.

I had a very good experience at Herb Chambers Hyundai. Sartee was great to work with, super patient and accommodating, and he made sure all of my questions were answered. I appreciate how he made sure I was all set to go before leaving the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey Jenny, we're glad to know Sartee was able to provide you with a great experience at Herb Chambers Hyundai of Auburn. We appreciate your feedback and look forward to assisting you in the future! Have a great ride!

My sixth car vehicle from Herb Chambers of Auburn.

My sixth car vehicle from Herb Chambers of Auburn. Very happy with staff, who helped me purchase my Tucson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Christine, it's great to know you had a great Hyundai Tucson purchase experience with our team at Herb Chambers Hyundai of Auburn. We appreciate your loyalty and shall see you next time. Enjoy your new ride!

Really went above and beyond.

Really went above and beyond. When the car we wanted wasn't immediately available they made a special effort to find it and make sure we were satisfied. No complaints at all, excellent experience with everyone we dealt with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Ann, thank you for the positive review! We're delighted to hear that our team at Herb Chambers Hyundai of Auburn went the extra mile to ensure you got the car you wanted. We'll see you next time! Enjoy your new ride!

Courteous staff, didn't have to wait long, service was

Courteous staff, didn't have to wait long, service was explained thoroughly, fairly priced fir annual.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey Tony, we're glad to know you had a positive service experience with our team at Genesis of Auburn. Thank you for your feedback! We'll see you next time. Safe travels!

Excellent service, patience and knowledge!

Excellent service, patience and knowledge! they treated me like a queen. Thanks steve and adam!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your amazing experience with Steve and Adam at Herb Chambers Hyundai of Auburn! We'll see you next time! Have a great ride!

I had routine service done on Thursday and on Sunday my

I had routine service done on Thursday and on Sunday my check engine light came on. When I called Monday morning they were able to get me in right away and resolve the issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey Marie, We're pleased that our team at Genesis of Auburn was able to respond to your problem promptly. Thanks for trusting us with your vehicle's service needs! Have a great ride!

Found this service to be good for the problem I had.

Found this service to be good for the problem I had. But getting an appointment for regular maintenance can be tough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and understand the challenge with scheduling. We're working to improve our appointment availability at Herb Chambers Hyundai of Auburn, so we can continue providing great service for you!