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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very courteous an helped to find parts needed.

Very courteous an helped to find parts needed. Put me back in que as soon as next day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Brian! Thank you for reaching out to us and for your kind words. We're glad to hear that we were able to assist you in finding the parts you needed. Providing excellent customer service is our top priority, and we're thrilled that you had a positive experience with us at Herb Chambers Hyundai of Auburn! Drive safely!

I brought my car in for its annual check-up.

I brought my car in for its annual check-up. The people I came in contact with in the service department were friendly and kept me informed as to what had been done and suggested what should be done. They notified me when they were finished. There is a problem with the car that will need more time to correct so I scheduled an appointment for that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Herb Chambers Hyundai of Auburn for your car's needs! We're glad to hear that our team provided you with friendly and informative assistance. We look forward to your next visit to resolve the outstanding issue. Have a great ride!

Staff is super friendly and very knowledgeable.

Staff is super friendly and very knowledgeable. I can’t say enough about this great group of people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey Paula, thank you for your kind words! We're glad to hear that our staff at Herb Chambers Hyundai of Auburn made a positive impression on you. Your support means a lot to us. Have a wonderful day!

Consumer response

Iffy Egbuna in the service department is the absolute best!

Consumer response

Iffy Egbuna keep up the great work. This dealership is very lucky to have a person such as yourself representing their company.

A pleasant experience purchasing My ford Explorer.

A pleasant experience purchasing My ford Explorer. The salesman Steve Miller was very helpful and informative and everyone there made me feel comfortable I will definitely recommend them to anyone I know that is in the market for a new or used car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hey Joe, thank you for choosing Herb Chambers Hyundai of Auburn! We're delighted to hear that Steve provided helpful service during your car purchase. We appreciate your kind recommendation and hope you enjoy your Explorer! Safe travels!

I have never felt so welcomed in a dealership before.

I have never felt so welcomed in a dealership before. The service and parts reps are so kind and helpful. The cashiers are as well. Everyone I came into contact with was wonderful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're so glad to hear that our team at Herb Chambers Hyundai of Auburn made you feel welcomed and provided excellent service. Your feedback means a lot to us. Have a great day!

The salesman were extremely helpful and knowledgeable.

The salesman were extremely helpful and knowledgeable. I was in need of a new car quickly and the salesman who helped me made sure I was able to get my car in a week.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We're so glad our Herb Chambers Hyundai of Auburn team could get you into your new car quickly and we'll be sure to let them know how much you appreciate their speedy service. Enjoy your new ride and please don't hesitate to reach out if there's anything else we can do for you!

Steve Miller was very helpful through every step or the

Steve Miller was very helpful through every step or the process. Highly recommend him if you are in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that Steve provided you with excellent assistance at Herb Chambers Hyundai of Auburn! Thank you for recommending him and choosing us for your vehicle needs. Have a great day!

The service dept here is great.

The service dept here is great. They are always friendly and efficient and explain things very thoroughly so you don't feel like they're taking advantage of you (have had that bad experience with other dealerships). Iffy was very helpful today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Maureen, thank you for the kind words! We're glad to hear that our service department provided you with friendly and efficient service. Iffy will be happy to know that he was able to assist you. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a great day!

Always prompt and friendly, this is one of the very best

Always prompt and friendly, this is one of the very best dealers I have ever Don business. Ethan, the service rep today did a great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and loyalty! We're glad to hear that Ethan provided you with a great experience during your recent visit. We appreciate your business and look forward to seeing you again at Herb Chambers Hyundai of Auburn!

The service was good Brittany was great very professional

The service was good Brittany was great very professional all in all she was outstanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Brittany & the team appreciate your kind review, Ronnie, and hope to see you again next time here at Herb Chambers Hyundai of Auburn! Take care!