Reviews
Ethan was very helpful, friendly and knowledgeable.
Ethan was very helpful, friendly and knowledgeable. More people should be like him. Thank you
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you
Thank you for being so confident in working with Ethan at Herb Chambers Hyundai of Auburn!
I can say honestly that this was one of the more
I can say honestly that this was one of the more pleasurable car buying experiences I have had. I decided to trade in my 8 year old RAV4 for a 2023 Hyundai Ioniq 5 SEL AWD. From doing my research on the website to communicating with Jackie and working with Steve, the entire process was fantastic. I've had my new car for just over a week and I'm extremely happy with it. The team at Herb Chambers is great and I will recommend them to any friends or family who are looking for a very positive car buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on trading up, Kevin! We know you're going to love the technology and convenience features of the 2023 Hyundai Ioniq 5 SEL AWD! Our team hopes you continue to be impressed with your new car and we look forward to assisting you again in the future! Thank you! - Herb Chambers Hyundai of Auburn
Great!
Great! They’re efficient and provided most of the info we asked for before we came in. they are also very quick to process the paperwork and not too pushy about add-ons. We came in at 3 and were back home by 5 after signing the papers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for leaving the team such kind feedback! We're glad we could make this a fast purchase and help you get what you wanted out of the deal! We look forward to working with you again at Herb Chambers Hyundai of Auburn! Enjoy your new ride!
As usual the work on my car was done in a very
As usual the work on my car was done in a very professional and timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear we have provided consistent care and earned your business! Thank you for coming to Herb Chambers Hyundai of Auburn!
Herb Chambers & Stan (car salesman) were the best!
Herb Chambers & Stan (car salesman) were the best!! Stan deserves 5+ stars. I love my new Genesis!! Great job Stan!! Thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad Stan & the team earned your five-star rating, Chris! Enjoy your new Genesis and please don't hesitate to reach out if we can be of service again in the future! - Genesis of Auburn
The rep who assisted me, Martin, was very helpful.
The rep who assisted me, Martin, was very helpful.He answered all my questions and was very patient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear that Martin provided you with such excellent service! Thank you for choosing Herb Chambers Hyundai of Auburn for your automotive needs. We hope we can be of assistance to you again in the future!
I brought my car in for service today.
I brought my car in for service today. Ethan was wonderful in getting my car in and making sure everything was completed. He also went over some maintenance that will be needed in the next 3,000 miles. I will be arranging those services in the near future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ethan and the team are glad to help with your maintenance needs! We appreciate your kind feedback and five-star rating for us, and hope to see you again! Thank you! - Herb Chambers Hyundai of Auburn
After an unexpected breakdown, Iffy provided great
After an unexpected breakdown, Iffy provided great customer service. He was able to get a prompt diagnosis of the problem, get the part for my car sooner than expected, he also arranged for a driver to take me to a local car rental. The driver was polite and professional...I appreciate all of this! Also, I appreciate the prompt repair of my car. Thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We're thrilled to hear Iffy took such excellent care of you throughout this experience and we'll be sure to let him & the team know how much you appreciate their efficient service. Take care and please don't hesitate to reach out if we can be of assistance again in the future! - Herb Chambers Hyundai of Auburn
Helped me out very good No problem at all services are
Helped me out very good No problem at all services are good call back to let me know it was done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the kind words and five-star rating, Paul! We look forward to seeing you again soon! Thank you! - Herb Chambers Hyundai of Auburn
Iffy was the best.
Iffy was the best. While driving home from Florida last weekend we developed car problems. My year old Hyundai Tuscon began slowing down on 95 and was barely moving. My daughter and I were lucky to be by a hotel exit. We pulled off and tried to contact the local Hyundai dealership for service only to be told they couldn’t see it for 7-10 weeks. We checked into the hotel and luckily found a car transporter to ship the car home. The next morning we picked up a rental car for our trip home. On Monday I went to Herb Chambers Hyundai in Auburn to discuss an appointment for my car explaining I had a Blue Link message from Hyundai stating detected engine problems and needed to be seen soon. The car was delivered to Auburn by Hyundai Roadside service. Iffy notified me the car was delivered. Wednesday afternoon following a medical appointment Iffy called to tell me the problem was fixed and the car ready for pickup. I was so happy as well as surprised at the promptness in fixing the problem. One happy person. Thank you, C. Hanson Shrewsbury, MA
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mr. Chambers, I just want you to know that your Hyundai service advisor, Iffy did an outstanding job regarding service on my 2022 Tuscon and getting my car fixed promptly. He listened to my horrible experience while traveling home from FL. and the blue link message stating possible engine problems and to seek service. He was very patient and reassuring as I told my story. I was so surprised when he called Wednesday stating the problem was resolved and car was ready for pickup. I am thrilled and want Iffy to know he was wonderful. Thank you Iffy
We're so glad Iffy could help you take care of this unfortunate issue with your Hyundai Tucson. It's never an easy experience to have unexpected car problems, especially so far from home! We hope the rest of your trip was great, despite this situation. We appreciate you leaving us this fantastic five-star review and hope your vehicle runs well and look forward to your next routine visit! Thank you! - Herb Chambers Hyundai of Auburn