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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service was fast and done in a timely manner.

Service was fast and done in a timely manner. Ethan, the service coordinator was helpful and kept me informed during the service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review with our team! We're honored that Ethan earned your 5 stars! We look forward to seeing you next time, Bob!

Knowledgeable and efficient service.

Knowledgeable and efficient service. Ethan asked the right questions and explained the work done clearly:

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for sharing your review! We're so happy that you enjoyed working with Ethan! -Herb Chambers Hyundai of Auburn

Mt car broke down &was towed to herb chambers hyundai

Mt car broke down &was towed to herb chambers hyundai Auburn. It did not have appointment but they squeezed it in and had it back to me in 30 hrs from major repair. They would have had it back the next morning if not for waited for part.

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  • Overall experience 5.0
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Dealer response

We're sorry to hear about your vehicle's service issues, Linda. We are glad our team could help take care of it and appreciate your patience while we waited for the part to arrive. We hope your vehicle runs much smoother now and look forward to seeing you for routine maintenance in the future! Thank you! - Herb Chambers Hyundai of Auburn

Competent Staff and good prices.

Competent Staff and good prices. Great place to buy a Hyundai Sonata Hybrid. Give them a shot.

Rating breakdown (out of 5):
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  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We appreciate your support, Phil! Enjoy your Hyundai Sonata Hybrid and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Hyundai of Auburn Team

We worked with Najee who was great: easy going/very

We worked with Najee who was great: easy going/very personable, patient and very helpful with my son being a first time car buyer. We saw a hybrid Tucson was due into the dealership and they let us know when it was delivered so we could come in right away.

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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to share this experience! We're pleased to know that Najee was personable and helpful with your son's first vehicle purchase. Take care and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Hyundai of Auburn Team

Went to other dealers first.

Went to other dealers first. Even the one where we had leased our last three cars. They wanted to DOUBLE our monthly payment. We ended up with a less than 10% increase but with a more expensive SUV. Stan was the best. He listened to us and went to management and we ended up with what we wanted at what we could afford. Recommending family and friends.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving our Herb Chambers Hyundai of Auburn team an opportunity to earn your business! We're happy to hear you had a great experience with Stan and hope you enjoy your new SUV. Please don't hesitate to reach out if we can be of service again in the future!

Service department does a good job by getting customers

Service department does a good job by getting customers in and out of the building for customers to go on with their daily activities. They also take the time to explain what needs to be done. Great service. Thank you guys for the hard work.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Bennett, We're glad you had such a positive experience working with our team! We love to know you trust us with your vehicle's care and look forward to earning five stars again next time! Thank you for choosing Herb Chambers Hyundai of Auburn!

I found this dealership to be very professional,

I found this dealership to be very professional, knowledgeable, and very courteous, would recommend them to my family and friends

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

It's nice to hear that we've made the experience so great for you and we appreciate your feedback! We look forward to seeing you back in the future! Thank you! - Herb Chambers Hyundai of Auburn

Excellent service, from the time I pulled into service

Excellent service, from the time I pulled into service bay until was handed my keys. Great job Herb Chambers Hyundai Special thanks to Iffy and Stan .fir helping to upload my contacts

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  • Overall experience 5.0
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Dealer response

Hi Paula, We're glad Stan and Iffy provided five-star care and made the visit easier for you! We hope that you continue to enjoy your vehicle and look forward to your next service visit! Thank you! - Herb Chambers Hyundai of Auburn

Quick attention but not pressured.

Quick attention but not pressured. Answered questions well and trued to accommodate needs. Very Courteous.!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your five-star rating and feedback about your experience at Herb Chambers Hyundai of Auburn! We are glad to hear we were able to answer all of your questions and provide you with quick service without any pressure. Thank you for trusting us with your automotive needs!