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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Stan great person

Stan is a great person and handles his job well. Always treated me the right way and always there for any problems Also great service dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We value your continued business and hope you enjoy your Hyundai for many years to come! Best, Rusty Clifford, General Manager

Seeking new car

Great experience buying a new car at Hyundai in Auburn. Gill was amazing! He got me exactly what I wanted, for the price I wanted. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Robyn! Gill is such an asset to our sales team and I'm so glad you had the opportunity to work with him. Thank you for your business and we hope to have the opportunity to work with you again! Best, Rusty Clifford, General Manager

My Shiny White Elantra

Great car 🚗Marty Reardon is a great salesman. So glad I visited Herb Chambers Auburn. Elantra is a great driving car very sporty and comfortable!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Customer Service

Hyundai of Auburn has the best customer service. Top notch employees. I never feel pressured, I always feel taken care of 100%. This last purchase was my 6th vehicle from this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! I'm so pleased to know that Marty made your experience a stellar one, and I'll be sure to pass along the kind words to him. Thank you for your feedback and we look forward to doing business with you again! Best, Rusty Clifford, General Manager

Thanks

Great salesman. Worked hard to get us the car we wanted in the desired color, with desired features and at the price we wanted. Will be recommending Michael to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Rusty Clifford, General Manager

Great experience!

Great experience. This is the 4th vehicle from the dealership. No pressure in the sales presentation or dele I very of the vehicle. I will be back again for additional vehicles when the time comes.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It is truly a pleasure for us to learn that you enjoyed your visit here. Your honest opinion can be an invaluable reference for other potential customers, so we really appreciate the time that you have taken sharing your experience with Ryan. We value your business and we hope to see you again. Best, Rusty Clifford, General Manager

Definitely coming back

Yes I would definitely recommend this dealership. The service was excellent and very professional. Michael was great to work with and I definitely recommend him if you are shopping for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, Rusty Clifford, General Manager

Thank You

It was a great experience purchasing my new vehicle. Meagan M. was delightful and really helped me find the car best for me and my needs. She is truly a great staff member.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great!

Everything was fabulous. Meagan worked with me to get the right deal for me. It was my first time leasing a car and she made the experience seamless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

We appreciate your terrific feedback! Thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Rusty Clifford, General Manager

Best buying experience

Easiest, best buying experience. Staff was knowledgeable, matched the right vehicle to my needs and presented a great price without a lot of needless negotiations!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you, Jodi! We appreciate your kind feedback. best, Rusty Clifford, General Manager