Reviews
Incredible Sales Service
I really need to leave a congratulations for all Marlborough Team! I bought my Car with Fabiana Massote and she was very helpful, clear with all process and honesty! I suggest for everyone try to buy a car at this dealer! I'm very happy with everything!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the nice review, Mrero! We really appreciate this feedback and we'll be certain to share your compliments to Fabiana and to the rest of the staff. We pride ourselves on offering high quality customer service, and we're glad we were able to take care of you. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, The Automax Preowned Team
Buying a used car.
Fabiana accomplished a great service, deadlines were met.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Luiz, thank you so much for your kind words about our dealership and Fabiana! We are very pleased to hear about your positive experience and you are welcome back anytime! Sincerely, The Automax Preowned Team
Great experience
My husband had purchased from this dealership and had a great experience so when I decided to update my vehicle I went. Ian was great. The car I bought was exactly what I wanted and he made the whole transaction pleasurable. I would definitely recommend this dealership to anyone purchasing a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write this 5-star review. We are glad to hear that Ian was able to help you find the car that you wanted. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. Until we have the opportunity to work with you and your family again, take care! Sincerely, The Automax Preowned Team
Old Silverado for New
Sabrina was amazing and so helpful with the purchase of my 2012 Chevy Silverado LT. I've already recommend her and others to the Automax store in Leominister. I couldn't be happier and the staff were amazing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback and recommendation, Nathaniel. We pride ourselves on offering high quality customer service, and we're glad to hear that Sabrina was able to take care of you. Congratulations and enjoy your new Silverado! We look forward to working with you or anyone you might send our way in the future. Sincerely, The Automax Preowned Team
Good variety of choices and attentive sales team
Website had a lot of quality cars to choose from which helped us decide what we wanted to see before even going to the dealership. The car lot itself is really cramped! Luis E. was very helpful in answering our questions during our test rides.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to give us feedback on your latest purchasing experience at Automax Preowned. We're glad to hear that Luis and the rest of our sales team were able to give you an overall positive experience. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Happy driving! Sincerely, The Automax Preowned Team
Marina Savarinos
She called and emailed several times. Annoying. I picked up once and said I was just looking at this time and that is why I had not returned calls before I could continue she rudely hung up on me.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback, Diane. Our customers are our top priority and it's discouraging to hear about your recent disappointment with our staff. Your comments will be reviewed with our team and please don't hesitate to contact us if you'd like to discuss them in greater detail. Sincerely, The Automax Preowned Team - (508) 370-9600
great place
Luis martinez was great and to the point , was honest and easy to contact ..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Paul, thank you so much for the great review of your experience at our dealership and especially with Luis. We would like to sincerely thank you for your business, and we encourage you contact us with any questions that may arise. Sincerely, The Automax Preowned Team
Very positive experience!
I was very pleased with my experience at Automax Framingham. Luis Martinez was a very helpful salesman there, and made sure I left the lot safely and happily in my new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your fantastic feedback, Sophia. We pride ourselves on offering high quality customer service, and we're glad to hear that Luis was able to take care of you. Congratulations and enjoy your new car! It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, The Automax Preowned Team
Buyer
Like the way they work with me and came up with the best deal for me.Also very friendly staff and easy to talk too and will tell other people to shop there
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jim, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Automax Preowned. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Automax Preowned Team
Great service
Overall great experience here. I loved working with Luis Espigar and felt like he was honest, helpful and informative. This location perfect....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for stopping by to leave this incredible review, Roy. Our staff prides itself on providing honest, helpful and informative service to every customer that comes to our dealership. We're happy to see that your visit reflects these values and that Luis assisted you in such a detailed and customized manner. Enjoy driving your new vehicle, and have a great day! Sincerely, The Automax Preowned Team