Reviews
excelent service
i want to say thank very much to the guys from automax preowned special car salesman junior santos confident , responsible and honest ...
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 - Did make a purchase
 
pretty cool
Good car buying experience with Automax. Robbie was our sales guy. We had done our research, knew what we wanted. We just had to decide on what color we wanted. Decided on the gray mdx. We recommended them to our friend.
- Customer service 4.0
 - Buying process 3.0
 - Quality of repair —
 - Overall facilities —
 - Overall experience 3.0
 
- Does recommend this dealer
 - Shopped for a used car
 - Did make a purchase
 
I give AutoMax Preowned a 5 Star Rating!!!!
I was very impressed with my recent car purchase from AutoMax preowned in Framingham. I dealt with my salesman Nick who was very professional and a true veteran. Nick showed me the car I wanted and was very helpful throughout the shopping process. When it came to working out a deal he made it less stressful than I am used to when buying a car. If anyone is looking for an easy car purchase with little to no stress than come see Nick at AutoMax Preowned in Framingham.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 - Did make a purchase
 
Great Car Buying Experience!!
I recently purchashed a used car from Nick and it was an easy and painless buying experience. Nick showed me the car I wanted and was nice enough to pull the car around for me for the test drive. Overall it was a very pleasant experience, I was able to get the car I wanted at a price I wanted as well. The finance department was able to approve me for a better rate than my outside bank. I would reccomend AutoMax preowned and my salesman Nick if they are in the market for a quality used car.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 - Did make a purchase
 
After doing an exhausting amount of research I finally...
After doing an exhausting amount of research I finally found a vehicle that was well priced and went to test drive it. After a very warm welcome from the gentlemen at the front desk I was greeted by Luis to whom I have never spoken but right away felt as if we had spoken for the past couple days. Very good experience very knowledgeable and the financing department did nothing but make sure I was completely satisfied Thank you Dave. This place was very busy but I got all the attention I needed and I did not have to spend the whole day there to get everything done. I will definitely be back when the time comes.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
I purchased my Infiniti Car in AutoMax, I had car issue...
I purchased my Infiniti Car in AutoMax, I had car issue right after my purchase, and very rude experience when I called them for service
- Customer service 1.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 1.0
 
- Does not recommend this dealer
 - Shopped for a used car
 
Great Selection, Good Prices
Robbie Shaw, answered the phone when I called to inquire about a listing, he was extremely friendly, and had a great knowledge of the vehicle I was interested in. We scheduled a time for me to come in and look at the vehicle meeting him in person he was very friendly, and I was impressed how he handled the sale, It was a very busy day at the dealership and he made sure to take the time to answer my questions and get me a test drive. Once all the details were set, I moved on to Financing when I met Dave Kerr, he was very helpful ,and in the end worked hard to get me the best financing plan that worked with my budget at the lowest APR.. I am very happy with the deal I got on my BMW and recommend to anyone looking to buy a quality used vehicle to see Robbie or any of the other sales reps at Automax Preowned.. One last thought.. although I purchased the vehicle I first looked at.. the vast selection of other quality vehicles was distracting.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 - Did make a purchase
 
Robbie Shaw, answered the phone when I called to inquire...
Robbie Shaw, answered the phone when I called to inquire about a listing, he was extremely friendly, and had a great knowledge of the vehicle I was interested in. We scheduled a time for me to come in and look at the vehicle meeting him in person he was very friendly, and I was impressed how he handled the sale, It was a very busy day at the dealership and he made sure to take the time to answer my questions and get me a test drive. Once all the details were set, I moved on to Financing when I met Dave Kerr, he was very helpful ,and in the end worked hard to get me the best financing plan that worked with my budget at the lowest APR.. I am very happy with the deal I got on my BMW and recommend to anyone looking to buy a quality used vehicle to see Robbie or any of the other sales reps at Automax Preowned.. One last thought.. although I purchased the vehicle I first looked at.. the vast selection of other quality vehicles was distracting.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
My husband and I went to Automax in Framingham on Friday....
My husband and I went to Automax in Framingham on Friday. When we first got there, we kind of walked around the lot a little to just check out what they had. All of their cars looked great. We already had an idea of what we wanted to we went in and found a salesman. We dealt with John, and he was wonderful. Super nice, and not pushy like some care salesmen I have dealt with. We ended up buying the car we looked at which was as close to brand new as you could possibly get. He helped us with the whole process, which included having the General Manager, Mike, get us a much better deal on a loan than what we had been pre-approved for. Also, really short process, we signed the paperwork on Friday and we were able to drive off with the car all registered and everything on Saturday morning. All around great experience and I would highly recommend them.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
Just like I gave the review for the Marlboro location...
Just like I gave the review for the Marlboro location here is the one for Framingham. HORRIBLE experience. Cutthroat dishonest and has no loyalty to each other. They throw each location under the bus and promise to offer you better options at "their" location. We'll it messed up our approval and when THEY mess up they do not call you back. They hide like children and put each other down and don't even offer a solution. We had to go down there to talk to the one who messed up everything. (Al at the Marlboro office)All I wanted was a more reliable vehicle and was told we were approved (by mike at the Framingham location)and because they are dishonest and sleezy they pissed off the bank because they don't know obviously what the xxxx they are doing. Thank god I now know what kind of place they are. I ran the claim history and a few of the vehicles and they were in 18k accidents but don't worry they WONT tell you that. I had to show them the report once they told me that the vehicle was in a tiny fender bender.... Ok whatever so anyways to sum up my review stay away they lie they only care about money not you I will report this on every single website and like I said a complaint to the BBB for lying to us and making us stress for a whole week only to be told they messed up the whole process because they were so deceitful.... Thanks a lot automax for pissing off another client!!!!!!!
- Customer service 1.0
 - Buying process —
 - Quality of repair 1.0
 - Overall facilities —
 - Overall experience 1.0
 
- Does not recommend this dealer
 - Shopped for a new car
 
