Reviews
Very pleased!
I just purchased a new Jeep Grand Cherokee from Kelly Jeep and I couldn't be happier. The sales people were friendly, knowledgeable and professional and I never felt pressured. They gave me a great price on my trade in, and they put me in a car that I LOVE! I highly recommend Kelly Jeep!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I contacted Kelly Jeep Chrysler through the internet. I...
I contacted Kelly Jeep Chrysler through the internet. I had a used vehicle that I had gotten from another dealership several months ago, and to be honest, it was a deal that went south. I was honest and explained the situation to Kelley, the internet sales contact, and she put in touch with Corey Nance upon my arrival at the dealership. Corey listened to what types of vehicles might work for me and we immediately went out to the lot to view the inventory. I'm a musician and needed to be able to haul equipment for gigs. After looking at a Patriot, we mutually decided that I was going to need to stay in a pickup truck. Not an issue...they had a 2011 Dodge on the lot, it was in great shape, low miles, but more than I thought I had budget for. Ilya, the sales, manager, got involved and made me a reasonable offer for my trade as well as lowered the price of the new vehicle in an effort to get the payment into my price range. I had business travel the following Monday and told them that I needed to think about it, but would follow up upon my return. There was no pressure, rather there was non invasive follow up. I called upon my return to see if the truck was still available...it was, and Ilya and Corey both indicated that they were willing to work with me more on the deal as I had kept my word about following up. I went into the dealership and was able to agree upon a price and drive out with the truck in about two hours. I would be remiss if I didn't mention Tom MacDonald and the financial service he provided. He quickly ran my credit report and found me the best rate. He even went through areas of my credit report that I might want to have a closer look at on my own. Again, the entire deal, once I made a decision, was literally a couple of hours. Everyone throughout the experience was engaging without being pushy and they did all they could to put me into a vehicle of my choice. Truly THE BEST car shopping experience I have had...Thank You Kelly Jeep Chrysler!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's really wonderful to hear scottsbiz. We're sorry to hear that you had troubles in recent months with another dealer, but we're glad that we were able to help you with your new (Used) purchase. We hope you'll continue to come back to us in the future and allow us the chance to earn your business again, and if we can help you with anything going forward, please let us know. And best of luck with your music shows too!
Overall a very positive experience at Kelly Jeep. Our...
Overall a very positive experience at Kelly Jeep. Our salesman Rob Page was both professional and personal. The vehicle my son decided to purchase was very fairly priced and was just what we were looking for. Upon taking delivery of the car Rob drove the car to my son in Somerville to meet him at a friends house. The finance part was handled very smoothly by Lucas Stecker. After taking delivery a couple minor issues arose with the car but everything was taken care of by Rob. We would Definitely return to Kelly Jeep for future vehicle purchases!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're really happy to hear that hillman, and we apologize for the minor issues that arose. We also appreciate your honest review, and we hope your son continues to enjoy his purchase. Please let us know if we can help you out again!
I have had a very positive experience at Kelly Jeep. ...
I have had a very positive experience at Kelly Jeep. From my initial phone call to delivery, and even beyond that, Juan Bravo and Paul Panzini were friendly, professional, knowledgeable, and a pleasure to work with. The dealership was a comfortable atmosphere and they made sure I was aware of all my options. Any other employees a came in contact with were also friendly, such as the cashier. I would recommend this dealership, along with Paul and Juan over any other dealership I have been to. I will definitely be returning the next time I purchase a vehicle! I love my Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We can't wait to see you back saccardo! Thank you very much for your kind review. Juan and Paul are great Kelly Jeep Chrysler representatives and we're so happy to hear they took care of you during your visit to Kelly Jeep Chrysler. If we can be of any further assistance, please don't hesitate to let us know saccardo, and thank you again for taking time out to review Kelly Jeep Chrysler!
Scott Lassiter was great to work with giving me my best...
Scott Lassiter was great to work with giving me my best options for a new car. He did not pressure and allowed the best for my trade in. I purchased the car and felt I had been given a great deal. Lucas Stecker made the finance go smooth and made the entire experience with Kelly great- This is the second new car I have purchased from Kelly and both times it has been a great experience thanks to their team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We hope you give us the chance to earn your business for a third car too gwinkleman. Thank you very much for your kind and thoughtful review of Scott, Lucas and our team at Kelly Jeep Chrysler. Please let us know if we can help you again.
I am very satisfied with my experience at Kelly. Janet...
I am very satisfied with my experience at Kelly. Janet was extremely helpful, as was Tom. They made the entire process very easy for us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great cmattuchio! We're very happy to hear you had a satisfying experience here at Kelly Jeep Chrysler and if we can do anything for you again please let us know.
I would recommend this dealership to all my...
I would recommend this dealership to all my family,friends and coworkers.There were no hard sales tactics and pressure to buy.I asked for a fair price for my trade in and received it. Your discount off of the MSRP was better than Herb Chamber's.Jerry, Corey and Kelley Bryon were very helpful and pleasant to deal with. Thanks Again!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Mike! We really appreciate you recommending us to your family and friends, and we hope they do take your advice! We love to see family and friends of our great customers at Kelly Jeep, and if we can do anything for you again please don't hesitate to let us know.
I have dealt with several car agencies over my 55 years...
I have dealt with several car agencies over my 55 years of driving and i find that kelly is far ahead of all. They go the extra mile to please the customer. I wanted a particular color and style which was available in hyannis, mass. Janet picked up the jeep on friday and had it at the location that day for me to see. Most dealerships want to sell only what is on their lot but kelly obviously wants to please the customer. I have bought 4 vehicles now from kelly and will go back in the future for any other car. Thanks again John Mace
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No, thank you John! We're so dedicated because of our great customers like yourself. It's a pleasure to go the extra mile, every time and any time, and we can't wait to see you back at Kelly. Please let us know if we can help you out at all, and thank you again for your kind review. We really appreciate it at Kelly.
No hassle,easy to work with. This dealership is...
No hassle,easy to work with. This dealership is convenient to my office and I was happy with the trade that I received for my Volvo.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great CPAFLY! That's our motto, We Make it Easy! Please let us know if we can help you again, and thank you for taking the time to review us!
It was a great overall experience. Corey Nance was an...
It was a great overall experience. Corey Nance was an awesome young man. Very professional and very knowledgeable about the vehicles. I will recommend this dealership. I love my new vehicle and my kids thinks it's also great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for spreading the good word about Kelly Jeep Chrysler jefferyandsusan! We're so glad that you and your family love the new vehicle! If we can help you out with your new purchase at all, don't hesitate to contact us!
