Reviews
Melina was very thorough and quick . A pleasant attitude...
Melina was very thorough and quick . A pleasant attitude and took the time to keep me informed about my vehicles progress. I would be happy to deal with Melina again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That is great to hear! We are glad that you had the opportunity to work with Melina and that she was so helpful and thorough. We really appreciate you taking the time to share your feedback with us! We will be sure to pass this along to Melina!
Dave Strazzere was amazing..he took the time to explain...
Dave Strazzere was amazing..he took the time to explain everything to my husband and I, making sure we were comfortable with the purchase. He went above and beyond to get us a great rate. I would highly recommend Kelly if you’re shopping for a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of Dave, thank you, Jrobin9916! We are happy to know that he was so helpful and made sure you and your husband were well taken care of. We really appreciate your recommendation! Take care!
I had the pleasure of having Melina as my service advisor...
I had the pleasure of having Melina as my service advisor today. She’s very easy going, knowledgeable and friendly. She always goes above and beyond to help me and other customers. I highly recommend seeing Melina for all your service needs. Excellent customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Carla! We are happy to know that you had such a positive experience working with Melina! It is great that she was so friendly and made sure you were well taken care of! We really appreciate your recommendation, Carla! We will be sure to pass this along to Melina!
I had been told by previous dealer that my brakes needed...
I had been told by previous dealer that my brakes needed to be replaced. When I booked appt for oil change mentioned that. They told me that my front brakes scored a 5 & rear 2. I asked if ? need to be replaced at this time and they stated yes. Come to find out that the front brakes could have waited another 10k. Not really happy.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Received excellent service as always. Reise was very...
Received excellent service as always. Reise was very helpful and very concerned with getting the car delivered back perfect for me and in time. Excellent job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That is great to hear! We are glad that you had the opportunity to work with Reise and that he was so helpful! It is great that he provided you with excellent service and made sure the car was delivered on time. Thank you for taking the time to share this with us!
New Wrangler
Great experience working with Pholy to purchase my new Rubicon. Very knowledgeable regarding his product line and no pressure sales tactics. All in all, great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
On behalf of Pholy, thank you! We are happy to know that you had a great experience purchasing your new Wrangler Rubicon and that Pholy was so helpful. We appreciate you taking the time to share this with us! Enjoy your new Jeep!
Yamen was truly an excellent sales representative! I...
Yamen was truly an excellent sales representative! I didnt feel pressured at all, into any sort of “locked in deal”. He was so attentive when it came to explainging the car, telling me my best options, and making sure i was comfortable with the price, the make of the car, and the style. He goes above and beyond with professionalism! I highly recommend him to anyone looking for a great salesman, who is helpful and kind. Go Yamen!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of Yamen, thank you, Juliana! We are happy to know that Yamen was so helpful and really made sure you were well taken care of. It is great that he was so attentive and made sure you were comfortable with everything. Thank you for taking the time to share your experience with us! We appreciate your recommendation! Take care, Juliana!
Great experience, easy to work with, overall great...
Great experience, easy to work with, overall great experience. I will continue to purchase my cars here. Love the new building. I will recommend them to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That is great to hear, Lindsay! We are glad that you had such a great experience and that everything worked out so well! We are happy to know that you enjoyed our new building as well! Thank you, Lindsay! We appreciate your recommendation!
I bought my first Jeep!
I traded in my Honda Pilot for a 2020 Jeep Grand Cherokee north edition. Dave Strazzere was a pleasure to work with. I highly recommend his easy going demeanor and his overall knowledge of the process. He was terrific!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations, Matt! It is great to know that you had such a pleasant experience getting into your very first Jeep and that Dave was more than helpful! Thank you, Matt, for taking the time to share your experience with us! Enjoy your Jeep!
I needed a used car for school as my old car was...
I needed a used car for school as my old car was undriveable. I met Yamen at the Kelly dealership and he was very good about showing me a good used car and getting the best price. Yamen knew a lot about the Fusion and was very professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to know that Yamen was a huge help getting you into a pre-owned vehicle! It is great that he made sure you got into a reliable car for school and that he got you a great price. Thank you for taking the time to share this with us! Enjoy your Fusion!