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Kelly Jeep Chrysler

(1,421 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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I have purchased or leased several cars from Yamen at...

I have purchased or leased several cars from Yamen at kelly over the years and I have been very satisfied with his product knowledge, professionalism and attention to my needs during and after the sale. I highly recommend Yamen and Kelly Chrysler-Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

On behalf of Yamen, thank you for sharing this with us! We are happy to know that you and Yamen have worked with one another over the years and that you have always had such a pleasant experience with him! We really appreciate your loyalty and dedication to us! We will be sure to pass this along to Yamen!

My experience with Yamen was awesome!! He was a pleasure...

My experience with Yamen was awesome!! He was a pleasure to work with!! I highly recommend Yamen if you are looking to buy a Jeep!! I would definitely refer my family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

On behalf of Yamen, thank you, Cathy! We are happy to know that you had such an awesome experience working with Yamen and that he was so helpful! We certainly appreciate you taking the time to share your experience with us! Enjoy your new Jeep, Cathy!

Best service on the North Shore! I have always...

Best service on the North Shore! I have always appreciated that unnecessary parts or service have ever been suggested. And, the new facility is beautiful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you, MD! We really appreciate you saying that! As you can imagine, we are very excited about our new facility, so it really means a lot to us knowing that you really enjoyed your time here! We are more than happy to provide you the best experience three is! Thanks again, MD!

Great customer service. Great stuff. Very nice building....

Great customer service. Great stuff. Very nice building. Great vibe and positive energy from most employees. Try it for you self. I was looking forward to that self make dealership coffee but unfortunate due to Covid. Overall you will love the place. Rob was my device hero. Very positive energy and will get you in and out quick. Great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

That means a lot to us! We are happy that you have had such a great experience and have enjoyed our new Jeep building! We're glad that you had the opportunity to work with Rob and that he was more than helpful! From all of us here, thank you for taking the time to share your experience with us!

Having had a not so great experience at another...

Having had a not so great experience at another dealership it was refreshing to work with Yamen at Kelly Jeep. He is a true professional and made our buying experience as easy as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

On behalf of Yamen and Samantha, thank you! We are pleased to know that you had such a great experience and that Yamen made sure your buying experience went smoothly. We appreciate your feedback!

Yamen was so helpful. He really know the Jeep product and...

Yamen was so helpful. He really know the Jeep product and answered all my questions. His customer service was excellent. He spoke with us, took time to understand what was important. No complaints at all. Actually the best car buying experience we have ever had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hi Meli! We are happy to know that you had such a pleasant time working with Yamen and that he was so helpful! It is great that he really took the time to go over everything with you and make sure you were comfortable. Thank you, Meli, for sharing your experience with us! We will be sure to pass this along to Yamen!

Everything is good, friendly, i like new car, strong,...

Everything is good, friendly, i like new car, strong, beauty and engine run smoothies, And nothing kkk. A b c d e f g h

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That is great to hear, Vienvu! We are happy to know that everything ran so smoothly and that you are happy with your new car! We appreciate you taking the time to share your feedback with us!

Buying and leasing cars is stressful for me. I always...

Buying and leasing cars is stressful for me. I always get worried about buyers remorse, but working with Yamen is awesome. He understands his customers. I feel like a person when I talk with him. I feel like more than just a sale. If you are considering buying or leasing, ask for Yamen. He’s great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

On behalf of Yamen, thank you! We are happy to know that he really helped make your car buying experience stress-free. It is great that he really made sure you were happy with your purchase as well as comfortable. Thank you again for sharing your feedback with us! We will be sure to pass this along to Yamen!

Excellent customer service! Everyone was helpful,...

Excellent customer service! Everyone was helpful, explained everything and gave me a price before the work was done. Walked me to my car when completed and washed it!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Diane! We are happy to know that you received excellent customer service! It is great the everyone was so helpful and made sure that everything was explained to you in detail. We believe that the service advisor that you worked with was named Rob! We will be sure to pass this along to him! Thank you, Diane!

I would recommend this dealership to anyone looking to...

I would recommend this dealership to anyone looking to purchase or service a vehicle. Their service is superb. Their staff’s professional and friendly attitude make customers feel welcomed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That means a lot to us! We are glad that you had such a pleasant experience and that you were well taken care of by the service department. On behalf of James and the rest of the team, thank you for taking the time to share your feedback with us!