Reviews
The service department at Kelly Jeep in Lynnfield...
The service department at Kelly Jeep in Lynnfield continues to provide excellent customer and vehicle service. Special thanks to Melina at the front desk for getting my vehicle in and out within my difficult time constraints.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that! It is great to know that Melina has been so helpful and always makes sure you are well taken care of! We really appreciate you taking the time to share your feedback with us!
I highly recommend Kelly Jeep Chrysler of Lynnfield. My...
I highly recommend Kelly Jeep Chrysler of Lynnfield. My sales representative Steve was very knowledgeable and extremely personable. This was my first Jeep purchase and I am beyond happy with my experience at Kelly Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That means a lot to us, AMA! We are happy to know that you had the opportunity to work with Stebe and that he was so helpful! It is great that he helped make sure your first Jeep purchase such a positive one! Thank you for taking the time to share your experience with us!
I already emailed president and general manager about my...
I already emailed president and general manager about my experience at Kelly I have heard nothing ... did not fix the problem receptionist terrible in my opinion
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear about this, Mitch. Andrew Turransky, the general manager, is aware of this and has reached out to you via phone and email. We want to make sure that the issue is resolved and that everything is taken care of. Mr. Turransky will be here until 8:00 tonight and all day tomorrow as well. Thank you!
Always a pleasure to deal with, whether it's...
Always a pleasure to deal with, whether it's sales/service or parts. This is why we are on our 15th vehicle from this dealership !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your dedication sure means a lot to us! We are pleased to know that both Reise and Steve were so helpful and made sure you were well taken care of. It means a lot to us knowing that you always have such a pleasant experience with us! We really appreciate your support!!
Kelly Jeep were a professional outfit from beginning to...
Kelly Jeep were a professional outfit from beginning to end. From my first contact with GM Andy Turransky, through the Sales process with Yamen Dallaji, and the closing with Aaron Santana, we were treated fairly and professionally. Yamen was especially helpful to us. He took the initiative to drive to our home during the work day to pick up our bank check to make sure the vehicle would be ready for us that same night. This was above and beyond any expectations or experience we have ever had with any other dealership.. We will user Kelly Jeep for future purchases as a result.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of Andrew, Yamen, and Aaron, thank you for taking the time to share this with us! We are pleased to know that you had a great experience from start to finish and that the entire process ran so smoothly. It is great that all three were so helpful and made sure that your new vehicle was ready for pickup the same night. We really appreciate your review! Enjoy your new Jeep!
Kelly Jeep when you have an issue of any kind seems to...
Kelly Jeep when you have an issue of any kind seems to get you right in and take care of the issue and keep you up to date on the status of your vehicle. Very friendly, classy staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jospin0515! We are happy to know that Reise took excellent care of you and your car! It is great that he made sure that any issue was resolved and that you were constantly informed. Thank you for sharing your feedback with us!
I think everyone can agree that car shopping isn’t...
I think everyone can agree that car shopping isn’t anyone’s favorite but of all of the dealerships I went to while trying to decide my next car, my experience at Kelly Jeep was hands down the best. Yamen made the process approachable and showed the best of what Jeep had to offer without making me feel like I was being sold. He was patient and informative and incredibly kind. And any friends that tell me they’re in the market for a Jeep will be sent his way. As for the dealership itself, pretty pristine. Spacious and clean and I’d even dare say “glamorous”...but again...without being pretentious. I picked up my car in the middle of a snowstorm and it was cleaned off, pre-heated, and pre-set to my preferences. I hate buying cars. And I don’t really enjoy working with salesmen. It’s easy to feel pressured. But this was by far the best experience I’ve had and is a big reason I made the decision I did. Kudos to the entire team. And thanks for my new car :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of Yamen, thank you, ajk24! We are pleased to know that you had such a great experience and that Yamen made sure you were well taken care of! It is great that he made the entire process run so smoothly and that he was more than helpful. We are also glad that you enjoyed our new building! Thank you so much for taking the time to share your experience with us! Congratulations on your new Jeep!
After working with Kelly Jeep Chrysler for the since 2005...
After working with Kelly Jeep Chrysler for the since 2005 it was a natural to return to Kelly to purchase a 2021 Jeep Grand Cherokee. It was truly a great experience. “You made it easy” to coin your phase. Thanks the Barisano’s
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We certainly appreciate your loyalty and dedication to us! We are happy to know that you have always had a great experience and that you are both well taken care of! Congratulations on your new Jeep Grand Cherokee! Thank you both for sharing your feedback with us!
Kelly Jeep Chrysler is truly inviting and has staff that...
Kelly Jeep Chrysler is truly inviting and has staff that make you feel like you are family! The staff are true professionals and are always putting the customers first. I had the pleasure of working with Yamen, who is a true class act. Yamen is exceptional at building relationships with customers and takes the time to listen and will do whatever he can to make the customer have a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of Yamen, thank you, Brittney! It is great to know that you had such a positive experience working with Yamen and that he made sure you were well taken care of. Treating our customers like family is very important to us, so we are pleased to know that is how you were treated! Thanks again, Brittney! We will be sure to pass this along to Yamen and the rest of the team!
The best customer service, they know what are they doing...
The best customer service, they know what are they doing Niko help me with my first car (Jeep) and and Reise for my first oil change.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On behalf of Reise and Niko, thank you, Ricardo! We are happy to know that you received excellent customer service and that both Reise and Niko were so helpful! We appreciate you taking the time to share your experience with us!