Lexus of Naperville

Sal was very professional and really new the product he was selling. He made the experience pleasurable. We really weren't planning on buying a car that day but was so impressed with the service, we did.

We first met Mark Malak, weren't able to purchase that first day, there was no pressure. Came back after vacation. met Scott. Looking to buy the ES 300h - he was AWESOME in showing us everything. Ended up falling in love with the RX F Sport. Couldn't buy, went back the very next day. They took such good care of us. No BS...very real, honest, and personable. Scott was like a long lost friend. Bruce - in financing was just as honest and friendly, May was great too! And Mark come over to congratulate us and chat with us for a bit too. Looking forward to going back and getting free car washes JUST to say hello to the staff again! Thanks Naperville Lexus!

Mohammed was amazing!! It has been years since I've financed a vehicle & never a luxury vehicle. Needless to say, I was skittish & even a bit suspicious of the whole process. My fears turned out to be unwarranted as Mo' was extremely patient, honest and fair throughout the entire "experience." He went above and beyond the call of duty to make certain I was satisfied and that I was confident in my purchase. He clearly explained all of my options and made certain that the necessary paperwork was completed well in advance of my return for pickup. He worked really hard to ensure my complete satisfaction & presented everything in writing. He made the purchase a lot less daunting and is truly an asset to the Lexus brand. It was a pleasure working with him!

While getting the special "treatment" from another dealer, I found a car I wanted to look at on my cell phone. Contacted the dealer through Cars.com and was in communication with the dealer right a way along with things taking place in anticipation of my arrival. Great service from beginning to end. Mark Wethington

Hani was waiting for us with open arms from the minute we walked in. Started off with a funny joke and offered us beverages before listening to our full requirements. Hani listened carefully and led us to a perfect fit without trying to upsell us on things we didn't need. He was very knowledgable about the vehicle and answered all questions we had. We weren't immediately ready to make a decision but Hani wasn't pushy when we needed more time. When we came back a few days later he rembered everything and we started right back where we left off. He made the buying process simple and the dealership provided a great thorough review of all the car's features. We were very happy with the entire process start to finish and will recommend Hani and Lexus of Naperville to all our friends!

This is our 2nd Lexus purchase at Lexus of Naperville and our overall rating is an A+ for professionalism, friendliness, and knowledge. We highly recommend purchasing from here. Scott Darst is a great salesperson and someone we would like to continue to do our car purchasing with. And Andrew Farraher was also very helpful with our process. Thank you, The Busch's

The staff is helpful and friendly. They provided my extra training to ensure I knew how to use all the technology on my new Lexus. I love my Lexus ES 350 and am looking forward to working with this dealership.

Very impressive experience with the Lexus dealership. The Sales representative was very friendly and trustworthy. Easy to work with and the overall process was simple and clear.

My experience with Laura, Scott, Michael, Bruce and Paul was absolutely outstanding. They were each extremely knowledgeable in their respective areas and thoroughly answered every one of my questions. They were a pleasure to work with throughout the process -- from the time of my first visit to the time I pulled out with my brand new IS 350 F-Sport this afternoon. Their professionalism, knowledge and attention to detail made my Lexus experience very enjoyable. I will recommend them and Lexus of Naperville to all of my friends.

My salesman was Sal Lala and he was great, he helped find me the car of my dreams. Even after my purchase he called just to see how everything was going and to make sure that I was happy. They gave me an great price for my trade and made the whole process very easy. All of my future purchases will be from Sal at the Naperville Lexus dealer. Thank you guys so much for everything that you did for me. And a special thanks to Sal...