Lexus of Naperville

Dan, Frank, and Derrick were all great to work with. The experience was better then any dealership I've done business with in the past. Friendly and accommodating.

Basically bought the used car online, called the salesman to hold it for me and got approved for financing online so I was driving down the road in under a hour in my new Jeep. You can’t ask for anything better than that.

Hani Dolat. We have been going to Lexus of Naperville for over 10 years and Hani has been top notch. Hani and Lexus of Naperville have given us excellent customer service and has always been compassionate about our needs. We have bought over five cars from them and every experience with Hani has been great. Thank you for loving what you do.

My experience at Lexus of Naperville has been excellent. I have recommended this dealership and specifically Rick VanPelt to a number of my family members as well as co-workers at the hospital I work at. Rick goes out of his way to understand the needs of his customers and is patient in explaining all of the pros and cons. This is very important because the vast amount of choices one can make in a car is very confusing and overwhelming at times. I especially appreciated the individual attention he gave during the delivery process. Personal service is what makes me recommend this dealership over any other I have worked with. Keep it up in this day of internet shopping it is refreshing to be able to just sit and talk to a person about what I am looking for and what I need.

Called to view on-line vehicle and verify still at dealership. Got immediate appointment and entire process handled as quickly as possible. Made sure we were aware of all options, but no hard sell. Very happy with the car and satisfied with the price and transaction.

We received an incredible deal, and outstanding customer service! Sal not only found exactly what we were looking for, but he also made our car buying experience impressively pleasant!

We have to give a 5 star rating to this dealership. We have purchased a couple of vehicles from this dealership. We could not be more pleased. Dan Foster is very helpful and always seems to know what we are looking for. We always feel comfortable from the moment we arrive. Dan works with you to find just the right fit for your family. He takes his time and answers any and all questions you may have. We will keep coming back. Keep up the good work!

Dealership personnel make you feel like a member of the family. Dan is very knowledgeable and always works to make us happy. I have purchased 2 vehicles and been very pleased with the whole experience.

Lexus of Naperville’s team members work for the customers benefit. Not just the sales staff like Rick VanPelt but the service department members such as Jeff Doladee. Example of Rick working with my mother who is later in life and Ricks concern was to make sure comfort and ease of access to the car was key for her age. He pulled each key item she desired and lined up vehicles until she had what was best for her. The service department has kept all 7+ vehicles that friends and family members have purchased in great condition with personal contact on up coming service recommendations. This team will continue to get business opportunities from many friends and when it’s time for vehicles for the new drivers in the family.

There was no pressure from the Sales staff. I was able to test drive, select and buy the vehicle I wanted. Prices were very competitive and Lexus special deals were an added bonus. Our Sales Person Sal Lala was extremely knowledgeable, low keyed and pleasant person to deal with. He assisted us through the entire Sales Process. Derek Mason was great in working through the Financing process