Reviews
Exceptional experience at lexus in sharon
We had a superb experience at Herb Chambers Lexus of Sharon. Sanjay Khairmode and Gerry Baker went out of their way several times to ensure that all of our accomodations were met. By the time we picked up our car, it looked beautiful. Finally, Sanjay spent time going through all of the inner workings of the car with us and we drove away extremely happy. I would highly recommend this dealership and Sanjay.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your kind words and fantastic 5 star-rating are greatly appreciated! I'm so pleased to hear that we were able to provide you with a professional and enjoyable experience. I will be sure to share your kind words with Sanjay and Gerry as I know they will appreciate your encouraging review. Thank you for your patronage and we look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon
Outstanding, User-friendly car dealer
Herb Chambers Lexus in Sharon, MA is truly my dealer of choice. The customer service there is the best in the industry with friendly, knowledgeable people, smooth, efficient processes and a comfortable, attractive facility. They always make every facet of my visit user-friendly. Last week, I went in for routine oil change and they upgraded my whole car! I was delighted when they offered me a newer model car with brand new tires and 50K lower mileage, as well as a lower interest rate and a lower monthly payment. They made the transition with no drama and no delay in the time I would have used for the service visit!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I'm thrilled to hear how happy you are with your recent visit! To come in for an oil change and leave with a new Lexus is very exciting. Everyone here at Herb Chambers Lexus of Sharon strives to provide that same quality of service to each of our guests. I?m honored to have your recommendation and appreciate you taking the time to share your encouraging words. Thank you for your continued patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon
Great car buying experience!
We were very impressed with Marc Vigor. He took the time to show us all the vehicles that we were interested in, and at the end of the day we purchased a wonderful car. He is very knowledgeable and professional. We enjoyed the time spent with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Christopher, I sincerely appreciate you posting such great comments about your experience with Marc here at Herb Chambers Lexus of Sharon! We work very hard to provide our customers with the best customer experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon
Lexus Purchase
Purchased my Lexus from Sanjay Khairmode and Les Von Pongracz My experience with Sanjay was so great he was so good at explaining the in and out of my vehicle. Sanjay made a special trip to my home to pick up my paperwork so that I could start my loan process quickly. Sanjay Khairmode was so patient with me and my husband helping and guiding us to make a right vehicle purchase. I love my Car and enjoying the Ride....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lexus Purchase
I purchased my Lexus From Sanjay Khairmode and Les Von Pongracz Had a great experience with SonJay Khairmode.. He was such a pleasure to work with... Love my Car!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shere, Thank you for sharing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I'm thrilled to hear about your positive experience with Sanjay & Les and that they were able to assist you with your new vehicle purchase. We value your recommendation and look forward to serving your automotive needs for many more years to come. Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon
Upon entering Herb Chambers Lexus we were warmly greeted,...
Upon entering Herb Chambers Lexus we were warmly greeted, and Rob Williams was prompt and on-time for our appointment to discuss new and CPO cars. Rob was polite and courteous while listening to our needs. He was very thorough in his explanation of Lexus CPO. After test-driving the RX that met our needs, Rob was very patient during the decision making process. With no pressure and making us feel comfortable through the process, we made our decision with confidence and couldn't be happier! We certainly will refer family and friends to Rob Williams for a satisfying car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your truly awesome new CPO Lexus RX! Thank you for taking the time to write about your experience with Rob. At Herb Chambers Lexus of Sharon, we are determined to deliver detail-oriented and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon
My sales rep was Ming Sam Li from Sharon
Sam was great, very professional, very knowledgeable, and very helpful; great experience of buying a great car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Regina, Your kind words and fantastic 5 star-rating are greatly appreciated! I'm so pleased to hear that Sam was able to provide you with a professional and enjoyable experience while purchasing your new vehicle. Thank you for your patronage and we look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon
Awesome Experience!
I made an appointment to test drive a 2010 RX450H. When I got to the dealership, I was greeted promptly and was then introduced to Omar who would be the person to show me the car. It was already waiting out front and was in great condition. Omar went through all of the features of the car before we took it for a drive. He was very well versed with the car as well as providing information about the hybrid. I was very impressed with Omar, the car as well as the dealership and made the purchase that day. I am looking forward to working with Lexus of Sharon throughout my warranty period. I expect that it will be a very easy transition from buyer to owner.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Krista, I cannot begin to tell you how much everyone here at Herb Chambers Lexus of Sharon appreciates your feedback and support. We believe that high quality customer service is the key to any successful business. It is great to know that this belief held true through your experience with our Omar. I will be sure to share your encouraging words with him. Thank you again, we hope to see you again soon! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon
Great service!!
What a wonderful experience over all with this dealership!!! From the salesmen to the managers to the free coffe at the cafe and even the bathrooms were amazing!! Very helpful and they didn't intimidate me through the process, which I have felt at prior dealerships. My salesman was mike Clifford, who was wonderful, reccomended to anyone!! Also had the pleasure of speaking/ working with manager Rocco sabino. Anywhere you turn You will find wonderful people to work with, can't say enough nice things about this dealership!! Thankyou guys!!! Reccomended to any one!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jane, What an outstanding review to read! It is great to know that Mike and Rocco were able to provide you with a hassle-free and welcoming shopping experience. Here at Herb Chambers Lexus of Sharon, our primary concern is delivering flawless customer service. I?m happy to hear that you felt confident about your purchase and your decision to choose us as your premier dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon
President
loving my new RX 350 and have remained a loyal customer of Herb Chambers due to the expert and caring serivce of Marc VIgor
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new awesome new Lexus RX 350! Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I will be certain to share your kind words with Marc. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon