Jannell Ford of Hanover

Rob and Eddie were great. From start to finish. Great service for the last 6 years.

Love the pickup service. Really pleased with this place, also on site oil change is another great option!

We recently bought a used car at Jannelle Ford of Hanover. I typically despise the whole car buying process. But this was one of the best experiences I’ve ever had buying a car. Rob Chambers was the sales associate who assisted us, and he was incredibly helpful, knowledgeable and professional. Wilfredo Bermudez was the finance manager and again great service. No one was pushy and it never felt like they were playing games. I also worked with the Sales manager Eddie who also delivered great customer service. The vehicle had a small dent and a few scratches the previous owner tried to touch up and it looked messy. Eddie could tell that was a concern for me and had his team fix the dent and scratches and it looks fantastic. The inside and outside of the car was cleaned so well it looked brand new. I would highly recommend Jannell Ford. It was truly my best and easiest car buying experience!!!

Ariyana was terrific in helping me buy my new F-150. Happy to recommend her.

Friendly service, good pricing, clean facility, prompt response, staff was inviting, selection was decent, everything clearly communicated

Harry helped me get my new car. He was an excellent, cordial, helpful, and candid contact to make sure I could get what I needed on my limited budget. He helped me get it efficiently, in between working full time and caregiver for my 2 year old through the day. His flexibility and low pressure interaction was extremely appreciated.

Harry helped me get my new car. He was an excellent, cordial, helpful, and candid contact to make sure I could get what I needed on my limited budget. He helped me get it efficiently, in between working full time and caregiver for my 2 year old through the day. His flexibility and low pressure interaction was extremely appreciated.

Everyone I worked with was very friendly and not pushy or overbearing. It was a easy process.

We had a great experience during the whole process from test driving a vehicle to finally making a purchase. Everyone was very accommodating and professional. .

Buying a new vehicle can be a stressful experience, but the team at Jannell Ford made it easy from start to finish. Rob Sylvia spent a great deal of time with me, making sure I understood all the features of my new Ford Bronco Sport. He was patient, knowledgeable, and never made me feel rushed. I left feeling confident and excited to drive my new vehicle. Eddie did a fantastic job coordinating all the moving parts of the purchase and kept everything running smoothly. The entire process was organized and seamless. When it came time for financing, Bill Hoyle made the experience just as enjoyable. He explained everything clearly, respected my decisions, and never pressured me to purchase extras he knew I wasn't interested in. I really appreciated his straightforward and honest approach. The entire team was professional, friendly, and genuinely focused on making the experience a positive one. They turned what is often a stressful process into one that was simple, comfortable, and completely stress-free. I highly recommend Jannell Ford to anyone looking for a dealership that truly puts its customers first. Thank you, Rob, Eddie, and Bill!