Reviews
Excellent customer service and the communication was excellent the repair was properly diagnosed great job
Excellent customer service and the communication was excellent the repair was properly diagnosed great job
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad our communication was clear and that the repair on your Ford F-150 was accurately diagnosed. Hearing that you found our service outstanding and our diagnosis precise means a lot to our service department. Ron Almeida General Manager 508-746-3400 [email protected]
service associate had great communication, very prompt service from the start of theprecess until fi nished
service associate had great communication, very prompt service from the start of theprecess until fi nished
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team was happy to offer clear communication and prompt service on your Ford Ranger from start to finish. Thank you for choosing our service department and for your five-star rating. Ron Almeida General Manager 508-746-3400 [email protected]
Anthony went above and beyond. The woman who answered the phone when I first called ( I wish I could remember her name) was OUTSTANDING! She was so polite and explained the process thoroughly.
Anthony went above and beyond. The woman who answered the phone when I first called ( I wish I could remember her name) was OUTSTANDING! She was so polite and explained the process thoroughly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that Anthony went above and beyond and that our representative guided you clearly through the process is truly rewarding. We’re glad your service visit for your Ford Escape PHEV felt smooth and informative from the very first call. Anthony will be thrilled to know his dedication made such a positive impression. Ron Almeida General Manager 508-746-3400 [email protected]
Both men were attentive to our needs and made the deals go through. We would recommended them.
Both men were attentive to our needs and made the deals go through. We would recommended them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your note about our attentiveness during the purchase of your new Ford F-250 shows how our team prioritizes your needs. Hearing that the process went smoothly and that you’d recommend us means a lot to our team. Ron Almeida General Manager 508-746-3400 [email protected]
Dealership is clean. Refreshments are offered. Service personnel or friendly and accommodating. it is easy to make an appointment.
Dealership is clean. Refreshments are offered. Service personnel or friendly and accommodating. it is easy to make an appointment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about our clean facility and offered refreshments highlights how our service department strives to keep you comfortable during service on your Ford Explorer. Knowing you found our team friendly and the appointment process effortless means a lot to us. Ron Almeida General Manager 508-746-3400 [email protected]
Chuck Inocenio was very good in communicating with me. I also appreciated the driver of the shuttle.
Chuck Inocenio was very good in communicating with me. I also appreciated the driver of the shuttle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad Chuck kept you informed throughout the service on your Ford Five Hundred and that our shuttle driver made your visit more convenient. Hearing your kind words and five-star rating means a great deal to our service department. Ron Almeida General Manager 508-746-3400 [email protected]
I brought a bronco in for a recall. I was told it would be two hours. After eight hours, I called the dealership and the person in the service department had to search for my car. He called me back finally left a message. I returned the call without a follow up by the dealership. If the dealership’s policy is the customer needs to call to find out the status of the vehicle, that should be told when the vehicle is dropped off
I brought a bronco in for a recall. I was told it would be two hours. After eight hours, I called the dealership and the person in the service department had to search for my car. He called me back finally left a message. I returned the call without a follow up by the dealership. If the dealership’s policy is the customer needs to call to find out the status of the vehicle, that should be told when the vehicle is dropped off
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Clean facility with refreshments available. Scheduled at 8am and took the truck right in, but did take until after 9 to complete oil change and tire rotation. Very nice dealership and will continue to go there.
Clean facility with refreshments available. Scheduled at 8am and took the truck right in, but did take until after 9 to complete oil change and tire rotation. Very nice dealership and will continue to go there.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
They took us on time and attended to all of our concerns. They were upfront about what they were fixing and did a great job.
They took us on time and attended to all of our concerns. They were upfront about what they were fixing and did a great job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Open communication is at the heart of our service department. Knowing we could address your concerns promptly and keep you informed throughout the service on your Ford Bronco Sport means a great deal to us. Ron Almeida General Manager 508-746-3400 [email protected]
Great job communicating the process from start to finish. Explained if additional issues found. Very personable! I've been bringing my car there for years.
Great job communicating the process from start to finish. Explained if additional issues found. Very personable! I've been bringing my car there for years.
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of thorough updates throughout the service process highlights our commitment to keeping you informed. Knowing you’ve trusted us with your Ford Escape for years is truly rewarding. Ron Almeida General Manager 508-746-3400 [email protected]