Reviews
Tyler from the Sales Dept. and Brenden from the Finance Dept. where both great people to work with. Everything has been/was quick & easy. Even the staff throughout the building seem to be fun/friendly and knowledgeable. I would first look here again when buying another vehicle in the future.
Tyler from the Sales Dept. and Brenden from the Finance Dept. where both great people to work with. Everything has been/was quick & easy. Even the staff throughout the building seem to be fun/friendly and knowledgeable. I would first look here again when buying another vehicle in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing you found your Ford F-150 purchase quick and effortless is rewarding for our team. We’re glad Tyler and Brenden provided the friendly, knowledgeable support you described, and that our entire staff felt so approachable. Hearing you’d look here first again means a lot to us. Ron Almeida General Manager 508-746-3400 [email protected]
Both Dell & George took care of our company needs, every detail on the vehicles we purchased were fully explained.
Both Dell & George took care of our company needs, every detail on the vehicles we purchased were fully explained.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team enjoyed guiding you through every feature of your new Ford F-150 and making sure your company’s requirements were met. Dell and George were happy to address all your questions, and hearing that everything was clearly explained means a lot to our team. Ron Almeida General Manager 508-746-3400 [email protected]
My car was serviced on July 22, 2026. I was told at that time they needed to order a part for my passenger side window after the told me they fixed it and I tried to put up the window and showed them it was not fixed. I was also told they would call me when the part came in to schedule an appt to come in. 1 month later and still NO call about the part coming in or scheduling service appt.
My car was serviced on July 22, 2026. I was told at that time they needed to order a part for my passenger side window after the told me they fixed it and I tried to put up the window and showed them it was not fixed. I was also told they would call me when the part came in to schedule an appt to come in. 1 month later and still NO call about the part coming in or scheduling service appt.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We sincerely apologize for the delay and lack of follow-up regarding your window repair. We understand your frustration, and this is not the level of service we aim to provide. Please get in touch with us directly with your information so we can check the part's status and assist with scheduling your appointment. Ron Almeida General Manager 508-746-3400 [email protected]
Friendly staff, shuttle service, well appointed waiting area & if you have a problem with service just talk to Jon the service manager. He's a real gentleman
Friendly staff, shuttle service, well appointed waiting area & if you have a problem with service just talk to Jon the service manager. He's a real gentleman
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our shuttle service and comfortable waiting area added convenience to servicing your Ford F-150 is rewarding. It’s wonderful to hear you found our staff approachable. Hearing your praise for Jon means a great deal to our service team. Ron Almeida General Manager 508-746-3400 [email protected]
Anthony was very helpful when I asked him Several questions. He was very knowledgeable about the services I asked about and made me feel comfortable, and wasn't trying to push a sale or service on me. Definitely will return to the Plymouth location again!
Anthony was very helpful when I asked him Several questions. He was very knowledgeable about the services I asked about and made me feel comfortable, and wasn't trying to push a sale or service on me. Definitely will return to the Plymouth location again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of Anthony’s expertise and the way he answered your questions reflects our service department’s commitment to clear information and customer comfort. Knowing you felt no pressure and confident in the process means a great deal to our service team. We look forward to welcoming you back to our Plymouth location for your next service on your Ford Transit-350. Ron Almeida General Manager 508-746-3400 [email protected]
Thank the Lord, Anthony is back. Previously, I’ve had bad experiences there. Seven hours for an oil change. Two hours for another. Service has been slacking and I know Anthony will be on it like he was before. Praise him he is an asset to you with his loyalty. I am a loyal customer and will be back knowing he is there.
Thank the Lord, Anthony is back. Previously, I’ve had bad experiences there. Seven hours for an oil change. Two hours for another. Service has been slacking and I know Anthony will be on it like he was before. Praise him he is an asset to you with his loyalty. I am a loyal customer and will be back knowing he is there.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Ron Almeida General Manager 508-746-3400 [email protected]
The response time is terrible. The service member was rude. Not thrilled at all with the service I am getting.
The response time is terrible. The service member was rude. Not thrilled at all with the service I am getting.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to get in touch with you and address your concerns once we've been able to get the whole story. Please reach out to us at your convenience. Thank you. Ron Almeida General Manager 508-746-3400 [email protected]
My 'go to' Ford dealership! Convenience & friendly staff in service & parts dept. Scheduling service is easy & the work is done in a timely manner.
My 'go to' Ford dealership! Convenience & friendly staff in service & parts dept. Scheduling service is easy & the work is done in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of our convenient scheduling and the friendly service and parts staff highlights our aim to make every visit seamless. Hearing that your F-150 was serviced promptly means a lot to our team. Ron Almeida General Manager 508-746-3400 [email protected]
Great service fast and friendly and also attentive, was kept updated via text along the way. Would be a nice feature to have a vacuum or car cleaning as a finishing touch.
Great service fast and friendly and also attentive, was kept updated via text along the way. Would be a nice feature to have a vacuum or car cleaning as a finishing touch.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our service department delivered quick, welcoming service and kept you informed via text is rewarding. We appreciate your suggestion to offer a vacuum or car cleaning as a finishing touch. We look forward to serving your Ford Maverick again. Ron Almeida General Manager 508-746-3400 [email protected]
The service manager listened to my concerns and went above and beyond to address any issues Highly Recommended
The service manager listened to my concerns and went above and beyond to address any issues Highly Recommended
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad Jon, our service manager, listened carefully and took extra steps to resolve your concerns. Hearing that you highly recommend our service means a lot to our team. Ron Almeida General Manager 508-746-3400 [email protected]