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Colonial Ford

(4,398 reviews)
Visit Colonial Ford
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 689-1890 (888) 689-1890
Used (855) 292-0768 (855) 292-0768
Service (877) 860-6115 (877) 860-6115

Inventory

See all 589 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Colonial Ford of PlymouthMA has been selling and servicing Ford vehicles in Southern Massachusetts for over 50 years. We are a business that has built a trusted reputation by providing unmatched value for our customers. From the moment you walk into our showroom you'll immediately experience our award winning customer service. Our friendly and attentive Staff will assist with all Questions and Answers. We work very hard to make sure every visit to Colonial Ford is a great experience! We are your New England Hometown Dealership!
We are your New England Hometown Dealership!

Service center

Phone number (877) 860-6115

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Meet our employees

Reviews

(4,398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Ford from DealerRater.

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Michelle was excellent and kept me updated and there were

Michelle was excellent and kept me updated and there were no surprises, much appreciated, a happy customer

Michelle was excellent and kept me updated and there were

Michelle was excellent and kept me updated and there were no surprises, much appreciated, a happy customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Michelle got me scheduled and in and out quickly and

Michelle got me scheduled and in and out quickly and efficiently and maintained an open line of communication. Great job and great experience.

Michelle got me scheduled and in and out quickly and

Michelle got me scheduled and in and out quickly and efficiently and maintained an open line of communication. Great job and great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I have brought my 2025 Ford F150 in because of an issue

I have brought my 2025 Ford F150 in because of an issue with the driver's side window this Saturday will be 3 times in 2 months. Each time they tell me its fixed and each time it wasn't. I tried calling the service manager who not surprisingly failed to return my call.

I have brought my 2025 Ford F150 in because of an issue

I have brought my 2025 Ford F150 in because of an issue with the driver's side window this Saturday will be 3 times in 2 months. Each time they tell me its fixed and each time it wasn't. I tried calling the service manager who not surprisingly failed to return my call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Kyle was very nice and answered all my questions.

Kyle was very nice and answered all my questions. He explained the answers to my questions.

Kyle was very nice and answered all my questions.

Kyle was very nice and answered all my questions. He explained the answers to my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service here is on the expensive side compared to else

Service here is on the expensive side compared to else where. Advisors and staff are friendly however. If a truck is at the Marlboro location don’t count on seeing it I had one sold I requested to see

Service here is on the expensive side compared to else

Service here is on the expensive side compared to else where. Advisors and staff are friendly however. If a truck is at the Marlboro location don’t count on seeing it I had one sold I requested to see

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Had my 30,000 mile service performed on my 2022 F150.

Had my 30,000 mile service performed on my 2022 F150. Service Tech Kyle took care of me from start to finish. I waited in a comfortable area. I received text messages on progress. Once completed he came to me with all documents and explain all. He had my car waiting for me to drive home.

Had my 30,000 mile service performed on my 2022 F150.

Had my 30,000 mile service performed on my 2022 F150. Service Tech Kyle took care of me from start to finish. I waited in a comfortable area. I received text messages on progress. Once completed he came to me with all documents and explain all. He had my car waiting for me to drive home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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My visit was positive all the way.

My visit was positive all the way.From my service representative,Peter Parsons, to the timely fashion the work was completed.

My visit was positive all the way.

My visit was positive all the way.From my service representative,Peter Parsons, to the timely fashion the work was completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service always willing to take my call and xxxx me

Great service always willing to take my call and xxxx me out with the stuff i need

Great service always willing to take my call and xxxx me

Great service always willing to take my call and xxxx me out with the stuff i need

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Had a nail in outside wall of tire and Michelle was

Had a nail in outside wall of tire and Michelle was really professional & accommodating to address the tire being replaced. Got a tire in later that day and got installed on my Ranger XLT.

Had a nail in outside wall of tire and Michelle was

Had a nail in outside wall of tire and Michelle was really professional & accommodating to address the tire being replaced. Got a tire in later that day and got installed on my Ranger XLT.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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As always, the team at Colonial Ford have been very

As always, the team at Colonial Ford have been very professional, honest and thorough! Thank you

As always, the team at Colonial Ford have been very

As always, the team at Colonial Ford have been very professional, honest and thorough! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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