Reviews
I have been working with Colonial Ford for Fleet purchases for the past 10 years or so. I’ve always received outstanding service and communication.
I have been working with Colonial Ford for Fleet purchases for the past 10 years or so. I’ve always received outstanding service and communication.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your Ford Utility Police Interceptor has consistently met your needs over the past ten years. Knowing your praise for our communication means a lot to our team. Ron Almeida General Manager 508-746-3400 [email protected]
Not familiar with the name but If that was the finance person he was very professional and quick to get things wrapped up.
Not familiar with the name but If that was the finance person he was very professional and quick to get things wrapped up.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that our finance team handled everything so professionally and swiftly means a lot to us. Knowing the finance process felt seamless is truly rewarding. Ron Almeida General Manager 508-746-3400 [email protected]
Great service. Joe worked with me and was great. Service department was fast and efficient
Great service. Joe worked with me and was great. Service department was fast and efficient
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing you found our service department fast and efficient for your Ford F-150 means a lot to our team. Your praise of how our team assisted you is greatly appreciated. Ron Almeida General Manager 508-746-3400 [email protected]
Very thorough and explained all service very well. Happy with service. Fine service and local.
Very thorough and explained all service very well. Happy with service. Fine service and local.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that you found our explanations clear and thorough means a lot to our service team. We appreciate you trusting your Ford F-150 to our local service department. Ron Almeida General Manager 508-746-3400 [email protected]
Colonial Ford Service Department is simply outstanding. Mission focused and customer oriented. They get it right the first time. Thank you.
Colonial Ford Service Department is simply outstanding. Mission focused and customer oriented. They get it right the first time. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the five-star rating and your praise of our service team. It’s rewarding to know our mission-focused approach on your Ford Bronco got it right the first time. Ron Almeida General Manager 508-746-3400 [email protected]
Beshoy Henein, should not be in Service or ever schedule appointments when you arrive early for a 9 AM and they don’t start till 4:30pm And not 1 job was completed
Beshoy Henein, should not be in Service or ever schedule appointments when you arrive early for a 9 AM and they don’t start till 4:30pm And not 1 job was completed
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Very pleased with staff and the quickness in which my vehicle was repaired. Always a pleasure!
Very pleased with staff and the quickness in which my vehicle was repaired. Always a pleasure!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad our service department could repair your Bronco so quickly and that every visit is a pleasure. Hearing your kind words means a lot to us. Ron Almeida General Manager 508-746-3400 [email protected]
"Brought my car in for a routine oil change and tire rotation. Not only did they finish early, but they also gave me updates while I waited in the lounge. This waiting area was clean, had great coffee, and the staff was friendly. The whole experienced was professional and personal. Donna M
This was a special order for an airport vehicle, the team was excellent to work with and made it very easy. Would definitely use them again.
This was a special order for an airport vehicle, the team was excellent to work with and made it very easy. Would definitely use them again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team is pleased we could coordinate the special order for your airport vehicle, the Ford Utility Police Interceptor. Knowing the process felt easy and that you’d use our service department again means a lot to us. Ron Almeida General Manager 508-746-3400 [email protected]
We received exceptional customer service from Dan and the service department team. They communicated with us through video, text and phone calls, keeping us apprised of their findings with our vehicle. Dan went above and beyond trying to find parts to repair our car. They were professional and thorough in their diagnosis and made a difficult situation less painful by giving us detailed information. We highly recommend this service center!
We received exceptional customer service from Dan and the service department team. They communicated with us through video, text and phone calls, keeping us apprised of their findings with our vehicle. Dan went above and beyond trying to find parts to repair our car. They were professional and thorough in their diagnosis and made a difficult situation less painful by giving us detailed information. We highly recommend this service center!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about our mix of video, text, and phone updates highlights our focus on clear communication. Dan went above and beyond to source parts for your Ford Edge, and our service team provided a thorough diagnosis at every step. Knowing our updates eased a difficult situation means a lot to us, and we appreciate your strong recommendation. Ron Almeida General Manager 508-746-3400 [email protected]
Excellent experience in every way. Couldnt have changed anything to make it any better. thank you
Excellent experience in every way. Couldnt have changed anything to make it any better. thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing every aspect of the service on your Ford Escape met your expectations is rewarding to our service department. Hearing that you couldn’t imagine any improvements makes us proud to serve you. Thank you for trusting us with your Ford Escape. Ron Almeida General Manager 508-746-3400 [email protected]