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Colonial Ford

(4,488 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2020 state dealer award
View 12 awards
2020 state dealer award 2019 state dealer award
2026 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 689-1890 (888) 689-1890
Used (855) 292-0768 (855) 292-0768
Service (877) 860-6115 (877) 860-6115

Inventory

See all 351 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Colonial Ford of PlymouthMA has been selling and servicing Ford vehicles in Southern Massachusetts for over 50 years. We are a business that has built a trusted reputation by providing unmatched value for our customers. From the moment you walk into our showroom you'll immediately experience our award winning customer service. Our friendly and attentive Staff will assist with all Questions and Answers. We work very hard to make sure every visit to Colonial Ford is a great experience! We are your New England Hometown Dealership!
We are your New England Hometown Dealership!

Service center

Phone number (877) 860-6115

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Meet our employees

Reviews

(4,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Ford from DealerRater.

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Professional and informative I think that professional and informative are the correct words, nothing more needed to say!!

Professional and informative I think that professional and informative are the correct words, nothing more needed to say!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad you found our service on your Ford F-150 professional and informative. Thank you for the five-star review. We look forward to assisting you at your next service visit. Ron Almeida General Manager 508-746-3400 [email protected]

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Great experience. Work was done quickly and the communication was very good. Anthony was very friendly and easy to talk to.

Great experience. Work was done quickly and the communication was very good. Anthony was very friendly and easy to talk to.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We’re pleased the service on your Ford Explorer was completed promptly and that our communications were clear. It’s great to know our team was approachable and made the process easy. Ron Almeida General Manager 508-746-3400 [email protected]

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Good experience, except for the fact that Colonial did not contact my insurance company for validation until 9 days after I took the car home from the dealership. As a result I spent considerable time back-and-forth to the dealership to resolve the issue. Finally your salesman Noah stepped up and in twenty minutes he got results. On a positive note I enjoyed the hot dog from your cookout.

Good experience, except for the fact that Colonial did not contact my insurance company for validation until 9 days after I took the car home from the dealership. As a result I spent considerable time back-and-forth to the dealership to resolve the issue. Finally your salesman Noah stepped up and in twenty minutes he got results. On a positive note I enjoyed the hot dog from your cookout.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your thoughts on your new Ford Explorer. We apologize for the delay in validating your insurance and appreciate your patience as Noah resolved it quickly. We’re glad you enjoyed the cookout hot dog and look forward to welcoming you again soon. Ron Almeida General Manager 508-746-3400 [email protected]

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I’ve been working with Colonial ford for 3 years now for any services I may have. Their communication and service is top tier. I trust them with my vehicle and know they do whatever they can to make you comfortable and confident with their services.

I’ve been working with Colonial ford for 3 years now for any services I may have. Their communication and service is top tier. I trust them with my vehicle and know they do whatever they can to make you comfortable and confident with their services.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your continued loyalty over three years means a lot to our team. We’re pleased our communication and care help you feel comfortable and confident in your Bronco’s service. We’ll be ready for your next visit. Ron Almeida General Manager 508-746-3400 [email protected]

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Right on top of the game. Came in greeted explained work to be done. Sat down and very quickly came over to ne explained everything needed. Thanked me and off I went. Great team

Right on top of the game. Came in greeted explained work to be done. Sat down and very quickly came over to ne explained everything needed. Thanked me and off I went. Great team

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our service team. We’re glad we could greet you promptly, explain the work needed on your Ford F-350, and get you back on the road quickly. Your positive feedback about our team is much appreciated. Ron Almeida General Manager 508-746-3400 [email protected]

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Everyone was helpful and courteous, they went above and beyond to help get me approved in a timely manner.

Everyone was helpful and courteous, they went above and beyond to help get me approved in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted our team could go the extra mile to secure your Chevrolet Colorado approval so promptly. Thank you for recognizing the courteous and helpful service you experienced. Ron Almeida General Manager 508-746-3400 [email protected]

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I was pleased with the service done on my vehicle. There was some reluctance prior to the repair as the vehicle is a 30’ RV on a Ford chassis. The length is a concern for future service so I will have to find another dealership for future work.

I was pleased with the service done on my vehicle. There was some reluctance prior to the repair as the vehicle is a 30’ RV on a Ford chassis. The length is a concern for future service so I will have to find another dealership for future work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ron Almeida General Manager 508-746-3400 [email protected]

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Great experience, very professional, and communication was perfect throughout the reservation to drop off and pickup.

Great experience, very professional, and communication was perfect throughout the reservation to drop off and pickup.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear the reservation process, drop-off, and pickup were seamless and that our team kept you informed every step of the way. Thank you for trusting us with your Ford F-150’s service. Jason and our crew appreciate your feedback and look forward to serving you again. Ron Almeida General Manager 508-746-3400 [email protected]

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This time the service was fantastic .. Antony was amazing .. very professional ! I was impressed .. he made everything looked so easy .. he was very caring

This time the service was fantastic .. Antony was amazing .. very professional ! I was impressed .. he made everything looked so easy .. he was very caring

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear the service on your Ford F-150 was fantastic. We’re glad our team made everything look easy and treated you with care. Thank you for your 5-star review. Ron Almeida General Manager 508-746-3400 [email protected]

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Came in for a recall and it got done in half hour great job thank you

Came in for a recall and it got done in half hour great job thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re happy the recall on your Ford F-350 was wrapped up in just 30 minutes. Rick and our service team appreciate your feedback. Thank you for the five-star rating. Ron Almeida General Manager 508-746-3400 [email protected]

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