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Colonial Ford

(4,368 reviews)
Visit Colonial Ford
Sales hours: 8:30am to 5:00pm
Service hours: 7:30am to 3:30pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 689-1890 (888) 689-1890
Used (855) 292-0768 (855) 292-0768
Service (877) 860-6115 (877) 860-6115

Inventory

See all 684 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Colonial Ford of PlymouthMA has been selling and servicing Ford vehicles in Southern Massachusetts for over 50 years. We are a business that has built a trusted reputation by providing unmatched value for our customers. From the moment you walk into our showroom you'll immediately experience our award winning customer service. Our friendly and attentive Staff will assist with all Questions and Answers. We work very hard to make sure every visit to Colonial Ford is a great experience! We are your New England Hometown Dealership!
We are your New England Hometown Dealership!

Service center

Phone number (877) 860-6115

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Meet our employees

Reviews

(4,368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Ford from DealerRater.

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Great service, friendly and knowledgeable staff.

Great service, friendly and knowledgeable staff. Service was excellent and very quick. Very responsive and understanding.

Great service, friendly and knowledgeable staff.

Great service, friendly and knowledgeable staff. Service was excellent and very quick. Very responsive and understanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Brendan was fantastic.

Brendan was fantastic. I had a great car buying experience and Brenden was wonderful at explaining the finance considerations and leaving me satisfied with the deal. Would recommend to friends and family.

Brendan was fantastic.

Brendan was fantastic. I had a great car buying experience and Brenden was wonderful at explaining the finance considerations and leaving me satisfied with the deal. Would recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience as always.

Great experience as always. Staff was friendly and on top of everything. The shuttle was extremely helpful and the updates were much appreciated!

Great experience as always.

Great experience as always. Staff was friendly and on top of everything. The shuttle was extremely helpful and the updates were much appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The staff at Colonial Ford is always pleasant and

The staff at Colonial Ford is always pleasant and attentive, the service is always quick and the dealership is clean.

The staff at Colonial Ford is always pleasant and

The staff at Colonial Ford is always pleasant and attentive, the service is always quick and the dealership is clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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My whole experience from purchase to Inspection was great

My whole experience from purchase to Inspection was great , Garrett and Tom both took care of me in their respective areas . Colonial has a good crew and very happy overall

My whole experience from purchase to Inspection was great

My whole experience from purchase to Inspection was great , Garrett and Tom both took care of me in their respective areas . Colonial has a good crew and very happy overall

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Del and Joe.

Del and Joe. Great to work with always get back to you with the answers.

Del and Joe.

Del and Joe. Great to work with always get back to you with the answers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I was taken right on time.

I was taken right on time. Brian answered all my questions and walked through the process. The work was covered under my extended warranty. I was told to drive at least 150 miles so the computers could re-set prior to going back to the inspection station for my sticker. My car passed the inspection and I am all set to go. Thank you Colonial Ford.

I was taken right on time.

I was taken right on time. Brian answered all my questions and walked through the process. The work was covered under my extended warranty. I was told to drive at least 150 miles so the computers could re-set prior to going back to the inspection station for my sticker. My car passed the inspection and I am all set to go. Thank you Colonial Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service manager was very nolagable and helpful explaining

Service manager was very nolagable and helpful explaining what was found and what needed to be to be done to correct the issue.

Service manager was very nolagable and helpful explaining

Service manager was very nolagable and helpful explaining what was found and what needed to be to be done to correct the issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Once the bumps of leaving my car and it being located

Once the bumps of leaving my car and it being located were smoothed out I was assigned Garret as a technician. He was great! Communicative, thorough and detailed. He exceeded expectations.

Once the bumps of leaving my car and it being located

Once the bumps of leaving my car and it being located were smoothed out I was assigned Garret as a technician. He was great! Communicative, thorough and detailed. He exceeded expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Arranged for vehicle tow.

Arranged for vehicle tow. Prompted diagnosis for repair and cost. Work performed quickly and complete. Second vehicle brought in and received the same outstanding service. Very satisfied .

Arranged for vehicle tow.

Arranged for vehicle tow. Prompted diagnosis for repair and cost. Work performed quickly and complete. Second vehicle brought in and received the same outstanding service. Very satisfied .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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