Reviews
After sitting there after my service was completed for @ 20 minutes I approached the Service Desk to see about pay-up and being on my way. During the @ 20 minutes I watched another auto completed and Service retrieving the customer and sending him on his way. Plus, the mileage reflected on the invoice is overstated by @ 5,000 miles.
After sitting there after my service was completed for @ 20 minutes I approached the Service Desk to see about pay-up and being on my way. During the @ 20 minutes I watched another auto completed and Service retrieving the customer and sending him on his way. Plus, the mileage reflected on the invoice is overstated by @ 5,000 miles.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Completed the service quickly without any issues. Anthony and Nick were very helpful and explained the service in detail
Completed the service quickly without any issues. Anthony and Nick were very helpful and explained the service in detail
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear your Ford was serviced quickly and that our team provided clear explanations. Thank you for trusting us with your maintenance. We look forward to helping you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com
Anthony, the service advisor, did a great job, as usual. I've never been disappointed with the level of service.
Anthony, the service advisor, did a great job, as usual. I've never been disappointed with the level of service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear our service team continues to meet your expectations. Thank you for trusting us with your Ford Fiesta and we look forward to helping again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com
I asked for oil change and fuel filter and they did more than i said and charged me 806,52 that was not what i asked for. i will not do it again. Your people on the counter need to pay attention.
I asked for oil change and fuel filter and they did more than i said and charged me 806,52 that was not what i asked for. i will not do it again. Your people on the counter need to pay attention.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Anthony was very personable and thorough with my service appointment registration, follow-up and follow through...
Anthony was very personable and thorough with my service appointment registration, follow-up and follow through...
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Mike Medeiros is a master at his craft and I would never take my car to anyone but him. He is also kind, courteous, professional in every way, and someone I consider a friend. My car looks better than before the accident! The detail work, paint, repairs, absolutely everything is outstanding!
Mike Medeiros is a master at his craft and I would never take my car to anyone but him. He is also kind, courteous, professional in every way, and someone I consider a friend. My car looks better than before the accident! The detail work, paint, repairs, absolutely everything is outstanding!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
What a pleasure to hear that Mike’s skillful work on your Ford Mustang brought it to a level beyond its pre-accident condition. We appreciate the trust and friendship you’ve formed with Mike. Feel free to reach out if there’s anything more we can do for you. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com
Colonial has been a great dealership to both purchase from and to have service my truck
Colonial has been a great dealership to both purchase from and to have service my truck
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know that purchasing your Ford F-350 and bringing it back for service were great experiences. We appreciate your continued trust in our team. We look forward to assisting you again whenever you need us. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com
Colonial has been a great dealership to both purchase from and to have service my truck
Colonial has been a great dealership to both purchase from and to have service my truck
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad your purchase and service experience with your Ford F-350 went smoothly. It’s great to know you trust us for both buying and servicing your truck. We look forward to helping you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com
The staff were great to work with, explained everything that I need provided timeframes when needed. Didn’t not try and upsell me. I will be back for sure to service my 2020 explorer
The staff were great to work with, explained everything that I need provided timeframes when needed. Didn’t not try and upsell me. I will be back for sure to service my 2020 explorer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting how our team provided clear explanations and accurate timeframes. We’ll let Rick know you appreciated the transparent approach without any upsells. We look forward to servicing your 2020 Ford Explorer again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com
The sales & financing staff at Colonial Ford are true professionals. There’s is no better place in New England to buy a Ford Truck!
The sales & financing staff at Colonial Ford are true professionals. There’s is no better place in New England to buy a Ford Truck!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for highlighting our sales and financing team’s professionalism. We’re thrilled you chose us for your new Ford truck and appreciate your recommendation across New England. Enjoy every journey in your new ride! Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com