Reviews
Dell is great to work he made things very easy and was able to do everything over the phone
Dell is great to work he made things very easy and was able to do everything over the phone
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad securing your new F-350 entirely over the phone felt seamless. Your kind words about Dell’s remote assistance mean a lot to us. Ron Almeida General Manager 508-746-3400 [email protected]
Wouldn’t go anywhere else. Always had good experience from Anthony in service to Brendan in sales
Wouldn’t go anywhere else. Always had good experience from Anthony in service to Brendan in sales
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad Anthony provided great service on your Ford F-350 and that Brendan guided you smoothly through the sales process. Your continued loyalty means a lot to us. Ron Almeida General Manager 508-746-3400 [email protected]
Professional, fast polite, kept informed of everything they did including videos of the work they were doing
Professional, fast polite, kept informed of everything they did including videos of the work they were doing
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Transparent communication is at the heart of how our service team operates. We’re glad the service on your Ford F-150 felt courteous and efficient, and that our video updates kept you fully informed. Hearing that level of transparency gave you confidence means a great deal to our service team. Ron Almeida General Manager 508-746-3400 [email protected]
we have 4 fords and this is the first time at colonial ford . All i can say is i should have been coming here for years , anthony was great . i have used 5 other ford dealers in the last 43 years in business and they were all useless for service , these guys kept me informed every day and were very professional . i will be back there from now on . I have enough problems runing a business every day . now i have one less thank you Carl
we have 4 fords and this is the first time at colonial ford . All i can say is i should have been coming here for years , anthony was great . i have used 5 other ford dealers in the last 43 years in business and they were all useless for service , these guys kept me informed every day and were very professional . i will be back there from now on . I have enough problems runing a business every day . now i have one less thank you Carl
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our daily updates and professional approach during the service of your Ford Transit-350 helped ease your workload is rewarding. Anthony and our team are glad to be your go-to Ford service partner from now on. Ron Almeida General Manager 508-746-3400 [email protected]
They were friendly and quick! I was told when I booked the appt may take until Monday but the guys on duty said he can beat that and got me my bronco at 12pm that day!! So awesome
They were friendly and quick! I was told when I booked the appt may take until Monday but the guys on duty said he can beat that and got me my bronco at 12pm that day!! So awesome
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad we could beat the estimated timeline and have your Bronco ready by noon that day. Your feedback about our friendly, efficient service means a lot to our service team. Ron Almeida General Manager 508-746-3400 [email protected]
I have our 4 fords serviced at Colonial for one reason, we trust the service department, ie Anthony. Someone I can relate to. Note that we drive from Sandwich.
I have our 4 fords serviced at Colonial for one reason, we trust the service department, ie Anthony. Someone I can relate to. Note that we drive from Sandwich.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you trust Anthony and our service department enough to drive four of your Fords from Sandwich means a lot to us. Anthony takes pride in offering personable, reliable care for your Ford Escape, and we appreciate your continued loyalty. Ron Almeida General Manager 508-746-3400 [email protected]
The easiest and best experience in buying a vehicle I have ever had. Mike the salesman was top notch. Delivered our new vehicle right to my door step. Thank you Colonial Ford!!!
The easiest and best experience in buying a vehicle I have ever had. Mike the salesman was top notch. Delivered our new vehicle right to my door step. Thank you Colonial Ford!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing that purchasing your Ford felt so effortless and rewarding is truly gratifying. Our sales team is pleased we could deliver your new Ford right to your doorstep, and your five-star rating means a great deal to our team. Ron Almeida General Manager 508-746-3400 [email protected]
The problem I was having was related to a recall but I was told I needed a new transmission before they ever checked if there was a recall. I should never have been charged the $250 for a service check. I was not told the truth multiple times. I've tried a minimum of 7 times to speak with the service manager. He has neither called or emailed. At this point it is not the $250. It's that I don't want to be taken advantage of. Horribly frustrating experience.
The problem I was having was related to a recall but I was told I needed a new transmission before they ever checked if there was a recall. I should never have been charged the $250 for a service check. I was not told the truth multiple times. I've tried a minimum of 7 times to speak with the service manager. He has neither called or emailed. At this point it is not the $250. It's that I don't want to be taken advantage of. Horribly frustrating experience.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
From the first contact, Chuck was welcoming, professional, and respectful. He has kept me informed concerning the diagnostics and solution. Most importantly, he was never patronizing. Colonial Ford of Plymouth is now my Ford service center. The repair is not completed yet. Part has been ordered and we’re waiting. So far, I am very happy with my treatment.
From the first contact, Chuck was welcoming, professional, and respectful. He has kept me informed concerning the diagnostics and solution. Most importantly, he was never patronizing. Colonial Ford of Plymouth is now my Ford service center. The repair is not completed yet. Part has been ordered and we’re waiting. So far, I am very happy with my treatment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your praise of Chuck’s respectful, welcoming approach and clear diagnostic updates highlights our service team’s commitment to open communication. Knowing you’re happy with how we’re handling your Ford Edge while we await its replacement part means a lot to our service team. Ron Almeida General Manager 508-746-3400 [email protected]
Very quick and thorough. Waiting area is very comfortable and communication during service appointment was great. I really like the videos that are sent of progress and potential fixed.
Very quick and thorough. Waiting area is very comfortable and communication during service appointment was great. I really like the videos that are sent of progress and potential fixed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service department enjoyed providing quick and thorough care for your Lincoln Navigator. Hearing that our video updates kept you informed and that our waiting area felt comfortable means a lot to us. Ron Almeida General Manager 508-746-3400 [email protected]