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Colonial Ford

(4,438 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2020 state dealer award
View 12 awards
2020 state dealer award 2019 state dealer award
2026 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 689-1890 (888) 689-1890
Used (855) 292-0768 (855) 292-0768
Service (877) 860-6115 (877) 860-6115

Inventory

See all 491 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Colonial Ford of PlymouthMA has been selling and servicing Ford vehicles in Southern Massachusetts for over 50 years. We are a business that has built a trusted reputation by providing unmatched value for our customers. From the moment you walk into our showroom you'll immediately experience our award winning customer service. Our friendly and attentive Staff will assist with all Questions and Answers. We work very hard to make sure every visit to Colonial Ford is a great experience! We are your New England Hometown Dealership!
We are your New England Hometown Dealership!

Service center

Phone number (877) 860-6115

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Meet our employees

Reviews

(4,438 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Ford from DealerRater.

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Pleasure to do business with as always seamless transaction ! Manager and sales are top notch , delivering on time .

Pleasure to do business with as always seamless transaction ! Manager and sales are top notch , delivering on time .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating and for trusting us with your Ford Mustang. We’re glad the transaction went smoothly and that our manager and sales team delivered on time. We appreciate your continued business and look forward to your next visit. Ron Almeida General Manager 508-746-3400 [email protected]

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This dealership has a professional yet personable staff. Peter greeted me and kept me updated on the status of my vehicle (always with a smile). They checked my vehicle and performed the services required in a very reasonable time frame. The cost was a little less than expected since they were able to use a coupon for the service. Thank you. I will definitely use them again. Highly recommend

This dealership has a professional yet personable staff. Peter greeted me and kept me updated on the status of my vehicle (always with a smile). They checked my vehicle and performed the services required in a very reasonable time frame. The cost was a little less than expected since they were able to use a coupon for the service. Thank you. I will definitely use them again. Highly recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for noting Peter’s friendly updates as we serviced your Ford Explorer. It’s rewarding to hear the work was completed swiftly and that the coupon helped reduce your cost. We look forward to welcoming you back for future service. Ron Almeida General Manager 508-746-3400 [email protected]

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Not an easy dealership to work with. Purchased a used vehicle and got the runaround.

Not an easy dealership to work with. Purchased a used vehicle and got the runaround.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ron Almeida General Manager 508-746-3400 [email protected]

Dealer response

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ron Almeida General Manager 508-746-3400 [email protected]

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Kept me updated with the necessary information about my auto. Quick, professional, courteous. Couldn't ask for more.

Kept me updated with the necessary information about my auto. Quick, professional, courteous. Couldn't ask for more.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for pointing out how Peter kept you informed during your Lincoln service. We’re glad our team could deliver quick and courteous support. We look forward to assisting you again in the future. Ron Almeida General Manager 508-746-3400 [email protected]

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This is the 3rd vehicle purchase from Colonial Ford in 4 years. Again a smooth process from ordering through delivery. Highly recommend them, great team all around.

This is the 3rd vehicle purchase from Colonial Ford in 4 years. Again a smooth process from ordering through delivery. Highly recommend them, great team all around.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for your third vehicle purchase in four years. It’s great to hear the ordering and delivery went so smoothly once again. We appreciate your recommendation. Your friends Ron Almeida General Manager 508-746-3400 [email protected]

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Very personable and easy to work with, I'd buy with them again in the future.

Very personable and easy to work with, I'd buy with them again in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear that our team was personable and made the buying process easy. We appreciate your confidence in us. We look forward to welcoming you back in the future. Ron Almeida General Manager 508-746-3400 [email protected]

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Great job very friendly. Peter knows how to get things done, very efficient .will return

Great job very friendly. Peter knows how to get things done, very efficient .will return

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting Peter’s efficiency and friendliness during your Ford Ranger service. We’re delighted the experience met your expectations. We look forward to assisting you again. Ron Almeida General Manager 508-746-3400 [email protected]

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Excellent service. Peter was very helpful and kept me informed on what was being serviced.

Excellent service. Peter was very helpful and kept me informed on what was being serviced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear that Peter kept you informed throughout your service. Thank you for the excellent feedback and the five-star rating. We appreciate you trusting us with your Ford. Ron Almeida General Manager 508-746-3400 [email protected]

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Colonial Ford of Plymouth is by far the best Ford dealership I have ever done business with. The staff is always friendly and attentive. My vehicles are always ready when promised, and their prices are more than fair. Honestly, I couldn’t ask for anything more. I pass a few other Ford dealerships on my way to service my vehicles there, but I will drive the extra miles every time given the exemplary service that I consistently receive.

Colonial Ford of Plymouth is by far the best Ford dealership I have ever done business with. The staff is always friendly and attentive. My vehicles are always ready when promised, and their prices are more than fair. Honestly, I couldn’t ask for anything more. I pass a few other Ford dealerships on my way to service my vehicles there, but I will drive the extra miles every time given the exemplary service that I consistently receive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for praising our team’s friendly service, reliable scheduling, and fair pricing for your Ford. We appreciate you making the extra trip to entrust us with your maintenance. Please let us know when we can assist you again. Ron Almeida General Manager 508-746-3400 [email protected]

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I have always been very pleased with the service I've received from Colonial Ford -My husband passed away a short while ago and he always took care of the car with Colonial Ford - It's a comfort for me to know that they understand my needs and I very much appreciate their 'valet' service - Definitely 5 stars for me!!

I have always been very pleased with the service I've received from Colonial Ford -My husband passed away a short while ago and he always took care of the car with Colonial Ford - It's a comfort for me to know that they understand my needs and I very much appreciate their 'valet' service - Definitely 5 stars for me!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Colonial Ford of Plymouth. We appreciate your business and hope to see you again soon! Ron Almeida General Manager 508-746-3400 [email protected]

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