Reviews
I purchased a Ford escape and I’m completely satisfied
I purchased a Ford escape and I’m completely satisfied with the speed of the transaction and the delivery.
I purchased a Ford escape and I’m completely satisfied
I purchased a Ford escape and I’m completely satisfied with the speed of the transaction and the delivery.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
In mid January, I purchased a Bronco Badland.
In mid January, I purchased a Bronco Badland. The Bronco did not have running boards. The salesman said Ford could put them on for $1,499.00. I was not given any choices for styles of running boards. i took delivery of the Bronco, with the newly installed running boards. I discovered that the running boards were molded PLASTIC. I'm xxxxxx. I have since arranged to have stainless steel running boards in stalled. Colonial will see this vehicle one more time, for my free oil change, then off to another dealership
In mid January, I purchased a Bronco Badland.
In mid January, I purchased a Bronco Badland. The Bronco did not have running boards. The salesman said Ford could put them on for $1,499.00. I was not given any choices for styles of running boards. i took delivery of the Bronco, with the newly installed running boards. I discovered that the running boards were molded PLASTIC. I'm xxxxxx. I have since arranged to have stainless steel running boards in stalled. Colonial will see this vehicle one more time, for my free oil change, then off to another dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Service was good communication was not.
Service was good communication was not. I had to call two days in a row for a status on my truck. Service people are very nice just need to keep the customer up to date.
Service was good communication was not.
Service was good communication was not. I had to call two days in a row for a status on my truck. Service people are very nice just need to keep the customer up to date.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Staff are awesome to deal with not a high pressure
Staff are awesome to deal with not a high pressure environment and Dell is a top notch general sales manager very courteous. Dealership is one of the cleanest and nicest I have been into.
Staff are awesome to deal with not a high pressure
Staff are awesome to deal with not a high pressure environment and Dell is a top notch general sales manager very courteous. Dealership is one of the cleanest and nicest I have been into.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kyle was very helpful and did exactly what he said he was
Kyle was very helpful and did exactly what he said he was going to do. Our F-450 utility truck is a very important tool for our business and was repaired in the time frame he told us. Thank you Kyle. Scott Campbell Cardinal Excavating
Kyle was very helpful and did exactly what he said he was
Kyle was very helpful and did exactly what he said he was going to do. Our F-450 utility truck is a very important tool for our business and was repaired in the time frame he told us. Thank you Kyle. Scott Campbell Cardinal Excavating
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an excellent experience at this auto service shop.
I had an excellent experience at this auto service shop. The team was professional, honest, and efficient. Michelle stood out with her exceptional customer service, clear communication, and genuine care in making sure everything was handled perfectly. Highly recommend!
I had an excellent experience at this auto service shop.
I had an excellent experience at this auto service shop. The team was professional, honest, and efficient. Michelle stood out with her exceptional customer service, clear communication, and genuine care in making sure everything was handled perfectly. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was an awesome purchase.
This was an awesome purchase. I had one goal, get me in and out as quickly as possible, with the exact car I wanted, no muss no fuss, and it was smooth as silk. Shayne knew exactly the car I wanted, he offered me others - but he had it right the first time - and we were off. My wife got her car here from him, so I already knew I was in good hands!
This was an awesome purchase.
This was an awesome purchase. I had one goal, get me in and out as quickly as possible, with the exact car I wanted, no muss no fuss, and it was smooth as silk. Shayne knew exactly the car I wanted, he offered me others - but he had it right the first time - and we were off. My wife got her car here from him, so I already knew I was in good hands!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very professionally run dealership exceeded expectations
Very professionally run dealership exceeded expectations Michelle and team were great service completed on time
Very professionally run dealership exceeded expectations
Very professionally run dealership exceeded expectations Michelle and team were great service completed on time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, friendly and reasonably priced service.
Fast, friendly and reasonably priced service. I would definitely recommend to my family and friends.
Fast, friendly and reasonably priced service.
Fast, friendly and reasonably priced service. I would definitely recommend to my family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Colonial Ford is always a 5 Star Visit!
Colonial Ford is always a 5 Star Visit! The Service Team is great! Very friendly & knowledgeable! The Waiting Area is also wonderful as I always wait for my Car. Very comfortable with lots of yummy snacks!
Colonial Ford is always a 5 Star Visit!
Colonial Ford is always a 5 Star Visit! The Service Team is great! Very friendly & knowledgeable! The Waiting Area is also wonderful as I always wait for my Car. Very comfortable with lots of yummy snacks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
