Reviews
The sales & financing staff at Colonial Ford are true professionals. There’s is no better place in New England to buy a Ford Truck!
The sales & financing staff at Colonial Ford are true professionals. There’s is no better place in New England to buy a Ford Truck!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for highlighting our sales and financing team’s professionalism. We’re thrilled you chose us for your new Ford truck and appreciate your recommendation across New England. Enjoy every journey in your new ride! Ron Almeida General Manager 508-746-3400 [email protected]
I was more than satisfied with the dealership and service I received. Shane went above and beyond to make my deal happen even with my unique credit situation. I would highly recommend him and the dealership.
I was more than satisfied with the dealership and service I received. Shane went above and beyond to make my deal happen even with my unique credit situation. I would highly recommend him and the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for awarding us five stars and highlighting your Ford Bronco service experience. We’re glad our team navigated your unique credit situation to make your deal happen. Your recommendation is much appreciated and we hope to serve you again soon. Ron Almeida General Manager 508-746-3400 [email protected]
Very professional and efficient from start to finish. Service desk explained process and tech video was a nice touch
Very professional and efficient from start to finish. Service desk explained process and tech video was a nice touch
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Great crew and good to negotiate. We just got a new F750 ready to work hard!
Great crew and good to negotiate. We just got a new F750 ready to work hard!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re pleased our crew made negotiations effortless and that you’re now behind the wheel of a new Ford F750. Thank you for sharing your experience and enjoy putting your F750 to work. Ron Almeida General Manager 508-746-3400 [email protected]
Peter was awesome. Found my truck to be unsafe due to a brake leak and module. Got me set up with a loaner with the rental company. Had everything done by the next day. Highly recommend Peter. I will be back for all my service needs Thank you.
Peter was awesome. Found my truck to be unsafe due to a brake leak and module. Got me set up with a loaner with the rental company. Had everything done by the next day. Highly recommend Peter. I will be back for all my service needs Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you highlighting Peter’s efforts with your Ford Ranger. We’re pleased he arranged a loaner and completed the brake repairs by the next day. We look forward to seeing you again for any future service needs. Ron Almeida General Manager 508-746-3400 [email protected]
Anthony was awesome and kept me informed throughout the entire process! Truck was done as scheduled and even cleaned when I picked it up!!
Anthony was awesome and kept me informed throughout the entire process! Truck was done as scheduled and even cleaned when I picked it up!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your five star feedback. We’re glad your Ford F-350 was completed on time, cleaned for pickup, and that our team kept you informed throughout. We look forward to assisting you again whenever you need us. Ron Almeida General Manager 508-746-3400 [email protected]
Went there for a draw in my battery,was told it was fixed to find out it wasn’t after spending $1,700.Then took it back and they wanted to charge me another $2,011 dollars very disappointed.
Went there for a draw in my battery,was told it was fixed to find out it wasn’t after spending $1,700.Then took it back and they wanted to charge me another $2,011 dollars very disappointed.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Took my truck in for repair. Service was fast and a lot less costly than I feared. Service advisor was great!
Took my truck in for repair. Service was fast and a lot less costly than I feared. Service advisor was great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear your Ford F-250 repair was quick and cost-effective. Peter will be pleased to know you found his service outstanding. We appreciate your five-star rating and look forward to assisting with any future needs. Ron Almeida General Manager 508-746-3400 [email protected]
Beautiful dealership waiting area. Offers nice treats and beverages. Just a comforting place to wait for my vehicle
Beautiful dealership waiting area. Offers nice treats and beverages. Just a comforting place to wait for my vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted the comfortable waiting area and refreshments made your service visit relaxing. Thank you for the 5-star rating and for trusting us with your Ford Focus. Ron Almeida General Manager 508-746-3400 [email protected]
I had a tremendous experience at Colonial Ford. I don’t buy cars often, historically; so it’s always a like-new experience each time. And I went in with my guard up a little, wary of old “shady car dealership” tropes. But Joe Oliveira took exemplary care of me throughout the process. I came in for a test drive of a ‘26 Bronco Outer Banks, intrigued but unsure if it was right for me. Joe was great about explaining everything about the car, assuaging some concerns I had, and even showing me different trim levels so I could compare. Most of all, I really appreciated that Joe really seemed to want to get me in the RIGHT car, not just the most expensive one he could sell me. And he went out of his way to locate a Bronco with a specific combination of features from another dealership in the network. I’m pretty sure he went to get it himself, a good hour-plus drive away. He really went above and beyond to get me into a car I loved, and didn’t just like. Joe was also completely transparent about price, and got me the numbers I asked for to make a decision ahead of time. Brenden Smith was also a breeze to work with. I was going to pay cash but I heard him out on his pitch for financing. I really don’t want a car payment, but he showed me that for a mere few hundred dollars of interest, I could have the car paid off in a few months, and go from “no credit” to a “good” 700 credit score…and I’ll probably be taking on a mortgage for the first time in the next few years, so that’ll really help. Never even considered that when I walked in the door, so I thank Brenden for pointing me to a lay-up opportunity for better credit, when I don’t really have other ways to build it other than taking out a credit card I don’t want. Joe was so helpful on the day I picked the car up, too. He helped me setup all the computer stuff inside the car, and my Ford app on my phone. It was just an overall smooth and painless transaction. 5-stars across the board. Joe was an absolute gentleman and professional, especially high marks for him. Brenden was great, but he was so good I didn’t need more than ten minutes of face time with him, lol. Zach at the front desk was also courteous and helpful each time I showed up. Thanks, Joe & Co.!!! I’m loving my new Bronco!!!
I had a tremendous experience at Colonial Ford. I don’t buy cars often, historically; so it’s always a like-new experience each time. And I went in with my guard up a little, wary of old “shady car dealership” tropes. But Joe Oliveira took exemplary care of me throughout the process. I came in for a test drive of a ‘26 Bronco Outer Banks, intrigued but unsure if it was right for me. Joe was great about explaining everything about the car, assuaging some concerns I had, and even showing me different trim levels so I could compare. Most of all, I really appreciated that Joe really seemed to want to get me in the RIGHT car, not just the most expensive one he could sell me. And he went out of his way to locate a Bronco with a specific combination of features from another dealership in the network. I’m pretty sure he went to get it himself, a good hour-plus drive away. He really went above and beyond to get me into a car I loved, and didn’t just like. Joe was also completely transparent about price, and got me the numbers I asked for to make a decision ahead of time. Brenden Smith was also a breeze to work with. I was going to pay cash but I heard him out on his pitch for financing. I really don’t want a car payment, but he showed me that for a mere few hundred dollars of interest, I could have the car paid off in a few months, and go from “no credit” to a “good” 700 credit score…and I’ll probably be taking on a mortgage for the first time in the next few years, so that’ll really help. Never even considered that when I walked in the door, so I thank Brenden for pointing me to a lay-up opportunity for better credit, when I don’t really have other ways to build it other than taking out a credit card I don’t want. Joe was so helpful on the day I picked the car up, too. He helped me setup all the computer stuff inside the car, and my Ford app on my phone. It was just an overall smooth and painless transaction. 5-stars across the board. Joe was an absolute gentleman and professional, especially high marks for him. Brenden was great, but he was so good I didn’t need more than ten minutes of face time with him, lol. Zach at the front desk was also courteous and helpful each time I showed up. Thanks, Joe & Co.!!! I’m loving my new Bronco!!!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted our team helped you explore your Ford options and found the exact configuration you wanted while keeping you informed on pricing and financing. Brenden appreciates your feedback and we’re glad the pickup and setup went smoothly. Congratulations on your new Ford and thanks for choosing us. Ron Almeida General Manager 508-746-3400 [email protected]