Colonial Ford

Poor communication from service advisor. Long wait times for very basic service, never completed recalls after 2 visits

Service is always great at Colonial. Michelle was most helpful and communication was excellent. Thank you!

Service was excellent as usual. Peter texted me during the service to let me know that if I needed anything that I could text him back and also sent photos of the service as it was being performed.

Service was quick, staff was professional and very helpful. We couldn't be happier with what we had done. Thank you so much.

My car was at the center for 9 days. I was supposed to hear back on a quote for the dents. I did not recieve any updates. I had to call three times to let you know I needed to get the vehicle. Communication was non existent...I didnt even know the service was completed until I called. Seems like when you have two departments collaborating on a repair there is no one driving it. Not impressed with the service.

Kyle is great and prefer to work with him. He is always accommodating and on top of what needs to be done.

Second time at colonial getting oil services- oil change. Great customer Service, prompt etc great waiting area!

This was the best car shopping and buying experience I’ve had. They treated me with respect professionalism and patience. They worked with me to help me finally purchase my dream car. I couldn’t be happier I chose Colonial ford , Jose and his team are OUTSTANDING!

Very helpful and addressed all of my questions and concerns. Very helpful and informative. Thank you.

I purchased a Ford escape and I’m completely satisfied with the speed of the transaction and the delivery.