Reviews
Well your associate Anthony was outstanding total professional he was very informative and easy to work with and went out of his way to do whatever was needed to keep me happy
Well your associate Anthony was outstanding total professional he was very informative and easy to work with and went out of his way to do whatever was needed to keep me happy
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team’s professionalism and attentiveness. We’re glad the service process was informative and met your needs for your Ford. We appreciate your feedback and look forward to assisting you again. Ron Almeida General Manager 508-746-3400 [email protected]
The service was ok.but I noticed they charged almost $28 per wiper blade.tgen they decided to charge me almost $75 dollars to replace 2 wiper blades that doesn't take 1 tenth of an hour.like 6 minutes that price for wiper blades and the labor is over priced and unacceptable.they wonder why people don't want to bring their cars to dealerships.wY to overpriced.
The service was ok.but I noticed they charged almost $28 per wiper blade.tgen they decided to charge me almost $75 dollars to replace 2 wiper blades that doesn't take 1 tenth of an hour.like 6 minutes that price for wiper blades and the labor is over priced and unacceptable.they wonder why people don't want to bring their cars to dealerships.wY to overpriced.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Colonial is professional and efficient. Clear communication and transparency makes for a pleasant service experience.
Colonial is professional and efficient. Clear communication and transparency makes for a pleasant service experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting our professional and efficient approach. We’re glad the clear communication and transparency made servicing your F-150 a smooth experience. Rick and our technicians look forward to helping you again. Ron Almeida General Manager 508-746-3400 [email protected]
Excellent service stayed informed on progress. Helped with getting me into a loaner vehicle. Fast process. Truck was ready next day. Very pleased.
Excellent service stayed informed on progress. Helped with getting me into a loaner vehicle. Fast process. Truck was ready next day. Very pleased.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad we could keep you informed and arrange a loaner so your Ford was ready the next day. It’s rewarding to hear the process was quick and met your needs. Thank you for trusting us with your Ford. Ron Almeida General Manager 508-746-3400 [email protected]
Convenient location to where I live. Believe repair prices are well beyond what local shops can and will do for lesser money. Would only return to a Ford dealership if was only a parts and installation that your company has made sure no other shop can repair! You price each job by the hours it says to do the job. Not the actual hours it takes to get done. That’s xxxxxxxx 🤬
Convenient location to where I live. Believe repair prices are well beyond what local shops can and will do for lesser money. Would only return to a Ford dealership if was only a parts and installation that your company has made sure no other shop can repair! You price each job by the hours it says to do the job. Not the actual hours it takes to get done. That’s xxxxxxxx 🤬
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Richard, for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Ron Almeida General Manager 508-746-3400 [email protected]
I made an appointment for an oil change and tire rotation! Dan was my service specialist, I asked him about different services for my vehicle and he had all the answers that I was looking for! He also gave me a call and let me know that my tire tread was getting low and that my rear brakes needed replacing! I told him thank you for letting me know and that my brother was going to replace my brakes! I’m pleased to say that with guys like Dan I’m confident with bringing my car to Colonial Ford of Plymouth!
I made an appointment for an oil change and tire rotation! Dan was my service specialist, I asked him about different services for my vehicle and he had all the answers that I was looking for! He also gave me a call and let me know that my tire tread was getting low and that my rear brakes needed replacing! I told him thank you for letting me know and that my brother was going to replace my brakes! I’m pleased to say that with guys like Dan I’m confident with bringing my car to Colonial Ford of Plymouth!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy you felt informed about your Lincoln MKX maintenance and that the oil change and tire rotation met your expectations. Rick and our service team appreciate your confidence and look forward to your next visit. Ron Almeida General Manager 508-746-3400 [email protected]
Have bought many vehicles from them over the years. EXTREMELY helpful and knowledgable staff who go up and beyond to make sure I am happy. The sales staff Dell & Joe always come through as well as Rick in service
Have bought many vehicles from them over the years. EXTREMELY helpful and knowledgable staff who go up and beyond to make sure I am happy. The sales staff Dell & Joe always come through as well as Rick in service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your loyalty over the years and are glad to have earned your trust. Dell and Rick are happy their helpful, knowledgeable service made a difference, and we look forward to assisting you again. Ron Almeida General Manager 508-746-3400 [email protected]
Had a great experience with them. Looking forward to having them as my go to Ford dealership in the future!
Had a great experience with them. Looking forward to having them as my go to Ford dealership in the future!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted you had a great experience with your Ford F-150 service. We look forward to becoming your go-to Ford dealership whenever you need us. Ron Almeida General Manager 508-746-3400 [email protected]
My experience with Anthony was excellent. From the initial phone call with him to the completion of the work . Anthony gave me details of what they were going to do and approximately how long it would be. He kept me updated When finished he explained the scenario and explained what was going to happen going forward I was pleasantly surprised because I had called a dealer close to my house and was not impressed with the situation and lack of customer service Colonial Ford will be my choice of dealership Thanks to Anthony and the team Dan
My experience with Anthony was excellent. From the initial phone call with him to the completion of the work . Anthony gave me details of what they were going to do and approximately how long it would be. He kept me updated When finished he explained the scenario and explained what was going to happen going forward I was pleasantly surprised because I had called a dealer close to my house and was not impressed with the situation and lack of customer service Colonial Ford will be my choice of dealership Thanks to Anthony and the team Dan
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled our team provided clear timelines and kept you informed throughout your Ford service. It’s wonderful the follow-up exceeded your expectations. Thank you for choosing us for your service needs. Ron Almeida General Manager 508-746-3400 [email protected]
Terrible communication, lying, deceitful. Full of excuses and incompetence. Would not recommend to anyone. Stay away.
Terrible communication, lying, deceitful. Full of excuses and incompetence. Would not recommend to anyone. Stay away.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Ron Almeida General Manager 508-746-3400 [email protected]