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Colonial Ford

(4,413 reviews)
Visit Colonial Ford
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 689-1890 (888) 689-1890
Used (855) 292-0768 (855) 292-0768
Service (877) 860-6115 (877) 860-6115

Inventory

See all 606 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Colonial Ford of PlymouthMA has been selling and servicing Ford vehicles in Southern Massachusetts for over 50 years. We are a business that has built a trusted reputation by providing unmatched value for our customers. From the moment you walk into our showroom you'll immediately experience our award winning customer service. Our friendly and attentive Staff will assist with all Questions and Answers. We work very hard to make sure every visit to Colonial Ford is a great experience! We are your New England Hometown Dealership!
We are your New England Hometown Dealership!

Service center

Phone number (877) 860-6115

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Meet our employees

Reviews

(4,413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Ford from DealerRater.

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I purchased a Ford escape and I’m completely satisfied

I purchased a Ford escape and I’m completely satisfied with the speed of the transaction and the delivery.

I purchased a Ford escape and I’m completely satisfied

I purchased a Ford escape and I’m completely satisfied with the speed of the transaction and the delivery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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In mid January, I purchased a Bronco Badland.

In mid January, I purchased a Bronco Badland. The Bronco did not have running boards. The salesman said Ford could put them on for $1,499.00. I was not given any choices for styles of running boards. i took delivery of the Bronco, with the newly installed running boards. I discovered that the running boards were molded PLASTIC. I'm xxxxxx. I have since arranged to have stainless steel running boards in stalled. Colonial will see this vehicle one more time, for my free oil change, then off to another dealership

In mid January, I purchased a Bronco Badland.

In mid January, I purchased a Bronco Badland. The Bronco did not have running boards. The salesman said Ford could put them on for $1,499.00. I was not given any choices for styles of running boards. i took delivery of the Bronco, with the newly installed running boards. I discovered that the running boards were molded PLASTIC. I'm xxxxxx. I have since arranged to have stainless steel running boards in stalled. Colonial will see this vehicle one more time, for my free oil change, then off to another dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Service was good communication was not.

Service was good communication was not. I had to call two days in a row for a status on my truck. Service people are very nice just need to keep the customer up to date.

Service was good communication was not.

Service was good communication was not. I had to call two days in a row for a status on my truck. Service people are very nice just need to keep the customer up to date.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Staff are awesome to deal with not a high pressure

Staff are awesome to deal with not a high pressure environment and Dell is a top notch general sales manager very courteous. Dealership is one of the cleanest and nicest I have been into.

Staff are awesome to deal with not a high pressure

Staff are awesome to deal with not a high pressure environment and Dell is a top notch general sales manager very courteous. Dealership is one of the cleanest and nicest I have been into.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Kyle was very helpful and did exactly what he said he was

Kyle was very helpful and did exactly what he said he was going to do. Our F-450 utility truck is a very important tool for our business and was repaired in the time frame he told us. Thank you Kyle. Scott Campbell Cardinal Excavating

Kyle was very helpful and did exactly what he said he was

Kyle was very helpful and did exactly what he said he was going to do. Our F-450 utility truck is a very important tool for our business and was repaired in the time frame he told us. Thank you Kyle. Scott Campbell Cardinal Excavating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I had an excellent experience at this auto service shop.

I had an excellent experience at this auto service shop. The team was professional, honest, and efficient. Michelle stood out with her exceptional customer service, clear communication, and genuine care in making sure everything was handled perfectly. Highly recommend!

I had an excellent experience at this auto service shop.

I had an excellent experience at this auto service shop. The team was professional, honest, and efficient. Michelle stood out with her exceptional customer service, clear communication, and genuine care in making sure everything was handled perfectly. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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This was an awesome purchase.

This was an awesome purchase. I had one goal, get me in and out as quickly as possible, with the exact car I wanted, no muss no fuss, and it was smooth as silk. Shayne knew exactly the car I wanted, he offered me others - but he had it right the first time - and we were off. My wife got her car here from him, so I already knew I was in good hands!

This was an awesome purchase.

This was an awesome purchase. I had one goal, get me in and out as quickly as possible, with the exact car I wanted, no muss no fuss, and it was smooth as silk. Shayne knew exactly the car I wanted, he offered me others - but he had it right the first time - and we were off. My wife got her car here from him, so I already knew I was in good hands!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very professionally run dealership exceeded expectations

Very professionally run dealership exceeded expectations Michelle and team were great service completed on time

Very professionally run dealership exceeded expectations

Very professionally run dealership exceeded expectations Michelle and team were great service completed on time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Fast, friendly and reasonably priced service.

Fast, friendly and reasonably priced service. I would definitely recommend to my family and friends.

Fast, friendly and reasonably priced service.

Fast, friendly and reasonably priced service. I would definitely recommend to my family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Colonial Ford is always a 5 Star Visit!

Colonial Ford is always a 5 Star Visit! The Service Team is great! Very friendly & knowledgeable! The Waiting Area is also wonderful as I always wait for my Car. Very comfortable with lots of yummy snacks!

Colonial Ford is always a 5 Star Visit!

Colonial Ford is always a 5 Star Visit! The Service Team is great! Very friendly & knowledgeable! The Waiting Area is also wonderful as I always wait for my Car. Very comfortable with lots of yummy snacks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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