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Colonial Ford

(4,572 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2020 state dealer award
View 12 awards
2020 state dealer award 2019 state dealer award
2026 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 689-1890 (888) 689-1890
Used (855) 292-0768 (855) 292-0768
Service (877) 860-6115 (877) 860-6115

Inventory

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About our dealership

This seller has been on Cars.com since April 2024.
Colonial Ford of PlymouthMA has been selling and servicing Ford vehicles in Southern Massachusetts for over 50 years. We are a business that has built a trusted reputation by providing unmatched value for our customers. From the moment you walk into our showroom you'll immediately experience our award winning customer service. Our friendly and attentive Staff will assist with all Questions and Answers. We work very hard to make sure every visit to Colonial Ford is a great experience! We are your New England Hometown Dealership!
We are your New England Hometown Dealership!

Service center

Phone number (877) 860-6115

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Meet our employees

Reviews

(4,572 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Ford from DealerRater.

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They were a big help to me when I was in a bind thank you

They were a big help to me when I was in a bind thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Very friendly and considerate at all times!! Thanks for your updates! Would go back for sire

Very friendly and considerate at all times!! Thanks for your updates! Would go back for sire

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear you felt well cared for and appreciated our updates during your Ford Edge service. We’re delighted you would return and look forward to welcoming you back. Ron Almeida General Manager 508-746-3400 [email protected]

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What a great experience I had at Colonial Ford in Plymouth! Joe Oliveira was wonderful to deal with. I told him the vehicle I wanted and how I wanted to get it and he made it happen. Then Greg did my paperwork in no time. Fastest car buying experience I’ve ever had. Pleasure to deal with!

What a great experience I had at Colonial Ford in Plymouth! Joe Oliveira was wonderful to deal with. I told him the vehicle I wanted and how I wanted to get it and he made it happen. Then Greg did my paperwork in no time. Fastest car buying experience I’ve ever had. Pleasure to deal with!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled that Greg handled your paperwork so efficiently. It’s great to know your Ford Maverick purchase was fast and pleasant. Enjoy your Maverick and thanks for sharing your experience. Ron Almeida General Manager 508-746-3400 [email protected]

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Anthony was straightforward and was a pleasure to work with. I definitely recommend working with him.

Anthony was straightforward and was a pleasure to work with. I definitely recommend working with him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Delighted to hear Anthony’s straightforward approach made your Ford Bronco service smooth and enjoyable. Thank you for recommending him. We appreciate the opportunity to assist and look forward to serving you again. Ron Almeida General Manager 508-746-3400 [email protected]

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Knowledgeable…pleasant….helpful…accommodating. We found Zoe to be extremely helpful in both the sales and set up of our new vehicle. She was very patient

Knowledgeable…pleasant….helpful…accommodating. We found Zoe to be extremely helpful in both the sales and set up of our new vehicle. She was very patient

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing how Zoe’s patience and expertise made your Ford purchase smooth. We’re glad she provided accommodating and knowledgeable support throughout the sales and setup process. Enjoy your new Ford and feel free to reach out anytime. Ron Almeida General Manager 508-746-3400 [email protected]

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I have always pleased with the service that I get done at the dealership. I bought my car there 10 years ago and so far you guys have been great. Thank you for your service!

I have always pleased with the service that I get done at the dealership. I bought my car there 10 years ago and so far you guys have been great. Thank you for your service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to know you’ve trusted us with your Lincoln MKX for the past ten years. Having your ongoing confidence in our service team means a great deal. Thank you for sharing your experience. Ron Almeida General Manager 508-746-3400 [email protected]

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Salesperson was courteous, efficient and responded promptly to all my inquiries. . All business transacted quickly and seamlessly . All personal I met were happy and good natured.

Salesperson was courteous, efficient and responded promptly to all my inquiries. . All business transacted quickly and seamlessly . All personal I met were happy and good natured.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear our sales team was courteous, efficient, and quick to address your inquiries about your Ford. We’re glad the entire process felt seamless and our team’s positive attitude made a strong impression. Thank you for your five-star rating. Ron Almeida General Manager 508-746-3400 [email protected]

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Great experience! Chuck was amazing and kept me updated with the progress of my car. Overall very happy with how everything went!

Great experience! Chuck was amazing and kept me updated with the progress of my car. Overall very happy with how everything went!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear that Chuck kept you informed while servicing your Ford Explorer. We’re delighted that everything went so smoothly and that you’re pleased with the outcome. Thank you for sharing your positive experience. Ron Almeida General Manager 508-746-3400 [email protected]

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I came in for an oil change and a couple of recalls. I was nervous about the experience after reading some of the service center reviews online but I had an excellent experience from the initial check in with James to the service and help offered by advisor Chuck. It took a little longer than I thought it should for an oil change with an appointment, a software update and checking a couple of bolts, but I was in and out in less than 2 hour. The area has access to a couple of coffee shops in the area that are within walking distance, so it’s not like you’re stuck in one spot if you need to kill some time. Sales staff were all friendly as well and happy to chat while I was looking around. Don’t be misled by the reviews. This dealership has largely got their act together.

I came in for an oil change and a couple of recalls. I was nervous about the experience after reading some of the service center reviews online but I had an excellent experience from the initial check in with James to the service and help offered by advisor Chuck. It took a little longer than I thought it should for an oil change with an appointment, a software update and checking a couple of bolts, but I was in and out in less than 2 hour. The area has access to a couple of coffee shops in the area that are within walking distance, so it’s not like you’re stuck in one spot if you need to kill some time. Sales staff were all friendly as well and happy to chat while I was looking around. Don’t be misled by the reviews. This dealership has largely got their act together.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you choosing us for your Ford Ranger maintenance. It’s great to hear Chuck and our service team made the process smooth and that you were able to enjoy nearby coffee options. We look forward to helping you again. Ron Almeida General Manager 508-746-3400 [email protected]

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Incredible experience. Joe was amazing, Greg was super helpful. I will be recommending everyone to go here!!! Made shopping for a car feel easy!

Incredible experience. Joe was amazing, Greg was super helpful. I will be recommending everyone to go here!!! Made shopping for a car feel easy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear that Greg made your Ford Bronco Sport purchase effortless. Thank you for trusting us and recommending us to your friends. Enjoy every adventure with your new Bronco Sport. Ron Almeida General Manager 508-746-3400 [email protected]

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