Reviews
Service rep was clear, direct. Didn't try to upsell too badly, only suggesting what was truly needed. Work was done quickly, everyone was pleasant to deal with.
Service rep was clear, direct. Didn't try to upsell too badly, only suggesting what was truly needed. Work was done quickly, everyone was pleasant to deal with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jennifer Ryan makes the experience outstanding! I have been a Dover Chevy customer for several decades and the service department keeps me coming back. Bill Malsbury
Jennifer Ryan makes the experience outstanding! I have been a Dover Chevy customer for several decades and the service department keeps me coming back. Bill Malsbury
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Attentive service writer. Did an amazing job explaining everything in a way I understood. Doesn't try and push repairs that are not needed, and is very honest about the services needed and provided. Got my car done in a timely manner, and kept me informed the entire time. Highly recommend Dover Chevrolet for all your service needs!
Attentive service writer. Did an amazing job explaining everything in a way I understood. Doesn't try and push repairs that are not needed, and is very honest about the services needed and provided. Got my car done in a timely manner, and kept me informed the entire time. Highly recommend Dover Chevrolet for all your service needs!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and customer focused. The staff was very cordial and openly communicated throughout the process.
Great service and customer focused. The staff was very cordial and openly communicated throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Always so happy with the customer service in the service department. They explain everything and go over it with you if u have questions
Always so happy with the customer service in the service department. They explain everything and go over it with you if u have questions
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I dealt with JT as the sales professional and he was fantastic! The entire dealership including finance and the general manager will also great. I would certainly go back.
I dealt with JT as the sales professional and he was fantastic! The entire dealership including finance and the general manager will also great. I would certainly go back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Stopped going to Portsmouth Chevy because Dove is SO MUCH BETTER! Stopped going to Portsmouth Chevy because Dover is SO MUCH BETTER! Customer service and technicians are so much better than Portsmouth.
Stopped going to Portsmouth Chevy because Dove is SO MUCH BETTER! Stopped going to Portsmouth Chevy because Dover is SO MUCH BETTER! Customer service and technicians are so much better than Portsmouth.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience at Dover Chevy getting my vehicle serviced. The entire team was professional, efficient, and made the process smooth from start to finish. They took the time to explain everything clearly and ensured my car was taken care of properly. I especially want to highlight Jen Ryan, who is always incredibly professional and courteous. She consistently goes above and beyond to make sure customers feel valued and informed. It’s clear she takes pride in her work, and it really shows in the level of service she provides. I highly recommend Dover Chevy to anyone looking for reliable service and a team that truly cares about their customers.
I had a great experience at Dover Chevy getting my vehicle serviced. The entire team was professional, efficient, and made the process smooth from start to finish. They took the time to explain everything clearly and ensured my car was taken care of properly. I especially want to highlight Jen Ryan, who is always incredibly professional and courteous. She consistently goes above and beyond to make sure customers feel valued and informed. It’s clear she takes pride in her work, and it really shows in the level of service she provides. I highly recommend Dover Chevy to anyone looking for reliable service and a team that truly cares about their customers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ed was wonderful to work with! My husband and I did not feel pressured to make a purchase and he answered all of our questions. We would happily do business with Dover Chevy in the future!
Ed was wonderful to work with! My husband and I did not feel pressured to make a purchase and he answered all of our questions. We would happily do business with Dover Chevy in the future!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Dover Chevy is the best ! Service department is fantastic ! They always take care of me
Dover Chevy is the best ! Service department is fantastic ! They always take care of me
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair