Dover Chevrolet

This was the easiest car deal I have ever done. I started off talking with Harley to get pricing and evaluate my trade. Being out of state the trade evaluation process was super simple, easy, and straightforward. Once the numbers looked good, JT stepped in to help with the paperwork and coordinate delivery of the vehicle. I anticipated missing a full day of work to drive over to the dealership, but he brought it right to my DMV. We were able to sign papers trade keys and business was done in under an hour. The process was smooth fast efficient and I would 100% deal with this dealership again.

Our family was in need of a bigger SUV. Kyle was very knowledgeable and informative with all the questions we had about the reliability of vehicles we were looking at as well as the rough payment amounts to keep in mind. We felt we left with a good deal in a reliable bigger SUV that didn’t break the budget.

Wife was not pleased with service advisor . We’re going to try a different service shop

Overcharged and sold me services I did not need. I brought my 2019 truck there to look at the front camera. They diagnosed it as needing a new front camera and a new video processing module. They quoted that at $3,112 to fix it. I had an extended warranty that Dover Chevy wanted to charge almost $1,200 more than what the warranty would cover. I ended up going to Banks Chevy to have them diagnose the issue and provide a quote. They updated the software for video processing module and replaced the front camera for a total of $971, of which I only paid my deductible for the warranty. The camera system works great now. Dover Chevy also wanted to charge $502 for the front camera, but that part only cost $177 at Banks Chevy. Dover Chevy also said my front brakes were at 3-4mm and needed to be replaced at a cost of $938. I had Banks Chevy look at them and I was told there was 6mm remaining and that they did not need to be replaced. It is very clear that Dover Chevy was trying to take advantage of me so they could make some extra money. Jennifer Ryan was fine to deal with and the one star is not for her customer service. The one star is for the service manager, Rich, who I spoke to multiple times trying to figure out the issues and why it cost so much. Unfortunately, Rich doesn’t have a profile on here so I cannot leave the one star review for him.

We had an excellent experience working with this dealership. Specifically JT, he was amazing! Communication was consistently clear and timely, and every question I had was answered without hesitation. JT truly went above and beyond to accommodate my needs, even delivering my truck from NH to NY! The entire process smooth and stress‑free. I highly recommend this dealer to anyone looking for a trustworthy and customer‑focused car‑buying experience.

The Service team is great and they respond with accuracy and fast with completing their work as promised. They are also very friendly and I enjoy bringing my car to them for maintenance.

Always friendly and ready to help with any problems you have. Explains what problems are and the cost and time frame to repair.

Very easy to work with process was made easy and fast truck was clean when I picked it up and had a full tank

I have worked with Bob in the collision center multiple times. he is always friendly, helpful and easy to work with.

The buying process was simple, Jonathan was easy to work with, no hard selling which I appreciated. The car that I purchased had a crack in the windshield and they replaced it right away. Very pleased with the service.