Reviews
Micheal was great. Even though the brand of used car wasn’t in the dealership portfolio he was still able to articulate all features and benefits as well as offer good warranty.
Micheal was great. Even though the brand of used car wasn’t in the dealership portfolio he was still able to articulate all features and benefits as well as offer good warranty.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership was great. Nathan Small at the service desk was very helpful. I couldn't be more satisfied.
Dealership was great. Nathan Small at the service desk was very helpful. I couldn't be more satisfied.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jennifer was very pleasant and helpful. I scheduled my appointment the night before and changed my time not realizing when I did that it changed the day as well… I showed up the next morning and she told me my appointment was for the next day…she managed to fit my oil change in while I was there instead of coming back the next day! Thank you
Jennifer was very pleasant and helpful. I scheduled my appointment the night before and changed my time not realizing when I did that it changed the day as well… I showed up the next morning and she told me my appointment was for the next day…she managed to fit my oil change in while I was there instead of coming back the next day! Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was very happy with the team at Dover Chevy. Everything went very smoothly and quick.
I was very happy with the team at Dover Chevy. Everything went very smoothly and quick.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I brought the truck in with a diagnosis (rear NOx sensor fail) and was disregarded with my information. I was charged $200 for the diagnostic fee and then nearly $1000 to fix a DEF injector. I don't think this was needed. As I was driving home the same issue occurred and the same code popped up again. I went to another dealership and the swapped the sensor I had asked and the truck is fine now. I'm going to trade in and buy at another dealership and move my service elsewhere. I'm really disappointed because Dover is so close to home but I can't keep getting price gouged.
I brought the truck in with a diagnosis (rear NOx sensor fail) and was disregarded with my information. I was charged $200 for the diagnostic fee and then nearly $1000 to fix a DEF injector. I don't think this was needed. As I was driving home the same issue occurred and the same code popped up again. I went to another dealership and the swapped the sensor I had asked and the truck is fine now. I'm going to trade in and buy at another dealership and move my service elsewhere. I'm really disappointed because Dover is so close to home but I can't keep getting price gouged.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Well when I got there I had to tell service I had a warranty should they have not know if I had not spoke up I would have been charged 150.00 so service drop the and ball and this is not the first time
Well when I got there I had to tell service I had a warranty should they have not know if I had not spoke up I would have been charged 150.00 so service drop the and ball and this is not the first time
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Kyle is awesome so helpful and pleasant to work with to buy my 2026 trail blazer I’m loving it first time coming to Dover Chevy and sure won’t be my last I’ll def recommend everyone to go there and buy a car thx
Kyle is awesome so helpful and pleasant to work with to buy my 2026 trail blazer I’m loving it first time coming to Dover Chevy and sure won’t be my last I’ll def recommend everyone to go there and buy a car thx
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The staff is very polite and helpful I feel very comfortable having them work on my vehicle
The staff is very polite and helpful I feel very comfortable having them work on my vehicle
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Professional courteous staff. Always recommend Dover Chevy. Always fast service also parts department well stocked
Professional courteous staff. Always recommend Dover Chevy. Always fast service also parts department well stocked
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They helped me, when I needed it the most. I got a very good deal, and very helpful people I appreciate lit a lot.Thank you very much.
They helped me, when I needed it the most. I got a very good deal, and very helpful people I appreciate lit a lot.Thank you very much.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car