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Midway Dodge

(1,293 reviews)
Visit Midway Dodge
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (773) 733-4674 (773) 733-4674
Used (773) 355-4654 (773) 355-4654
Service (773) 355-4376 (773) 355-4376

Reviews

(1,293 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Dodge from DealerRater.

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I drove home with the car I purchased and the next day

I drove home with the car I purchased and the next day the engine and tire light came on. I had to bring it back to you and leave it there. I picked it up and AGAIN the engine light came on. I tried reaching the salesman and a manager and NO ONE returned my call. I will go there. AGAIN. And you will either fix the car or I want a full refund. I'm livid.

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1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Needs better timing and better communication I'm good I

Needs better timing and better communication I'm good I shouldn't need seven more words the business was a stress

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1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

For three hours to wait to be seen what level of the oil

For three hours to wait to be seen what level of the oil on the transmission and the differential was extremely unstable and to wait another hour to be finished of what it was need to be done.

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1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello. This review is regarding the 2007 Dodge Nitro that was brought in for a recall among other concerns. All recalls are inspections first and if parts need to be ordered we order them requiring a second visit. You also wanted us to change the rear differential fluid and check the transmission fluid. We made you aware before changing the differential fluid that a technician was going to drive it to make sure there’s no noise coming from the differential. It was dispatched, road tested and the technician heard noise and checked the fluid and found metal debris in the fluid. We declined to perform the service you requested due to likelihood of full differential failure. We then checked and topped off the transmission fluid as requested. The service advisor also discounted the original quote he provided you. When it comes to a 20 year old vehicle we have to use an obsolete software which takes time. We do apologize if you feel like you waited longer than expected.

Very friendly staff.

Very friendly staff. Took care of my issues in a timely manner. I would definitely recommend this place for service.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the kind review!

Exelente servicio y a tensión al cliente me trataron muy

Exelente servicio y a tensión al cliente me trataron muy bien y contestaron mis dudas

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5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service got me out of there in no time?

Great service got me out of there in no time?? Thanks for servicing my vehicle and answering my questions clearly ??

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Awesome review! We hope to service you again in the future!

Excellent work very professional service was and amazing

Excellent work very professional service was and amazing experience and plus We find the car our dream in a really good condition and price

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5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The only thing your service opening hrs should be more

The only thing your service opening hrs should be more Clearer Some of your service brochures have different open service hours. And when calling the store

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We completely understand and are actually in the process of correcting everything to make it easier for customers to be serviced! We are open M-F 7:30am to 6pm and Saturday 8am to 5pm. Thank you for the honest review.

Santiago was really nice and help me with everything that

Santiago was really nice and help me with everything that I needed help with and help me solve my issue

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Santiago is one of the best to ever do it! We appreciate the kind review!

My experience was satisfying.

My experience was satisfying.The gentleman came to vehicle and I told him what I was there for.He acknowledge what I told me ask did I have the package for what I was having done. I wasn't sure.He said he would check and about 30 minutes later I was done. So my experience was very satisfying

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4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kinds words about Agustin! Please when you come back ask for him!