Reviews
I drove home with the car I purchased and the next day
I drove home with the car I purchased and the next day the engine and tire light came on. I had to bring it back to you and leave it there. I picked it up and AGAIN the engine light came on. I tried reaching the salesman and a manager and NO ONE returned my call. I will go there. AGAIN. And you will either fix the car or I want a full refund. I'm livid.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Needs better timing and better communication I'm good I
Needs better timing and better communication I'm good I shouldn't need seven more words the business was a stress
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
For three hours to wait to be seen what level of the oil
For three hours to wait to be seen what level of the oil on the transmission and the differential was extremely unstable and to wait another hour to be finished of what it was need to be done.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello. This review is regarding the 2007 Dodge Nitro that was brought in for a recall among other concerns. All recalls are inspections first and if parts need to be ordered we order them requiring a second visit. You also wanted us to change the rear differential fluid and check the transmission fluid. We made you aware before changing the differential fluid that a technician was going to drive it to make sure there’s no noise coming from the differential. It was dispatched, road tested and the technician heard noise and checked the fluid and found metal debris in the fluid. We declined to perform the service you requested due to likelihood of full differential failure. We then checked and topped off the transmission fluid as requested. The service advisor also discounted the original quote he provided you. When it comes to a 20 year old vehicle we have to use an obsolete software which takes time. We do apologize if you feel like you waited longer than expected.
Very friendly staff.
Very friendly staff. Took care of my issues in a timely manner. I would definitely recommend this place for service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the kind review!
Exelente servicio y a tensión al cliente me trataron muy
Exelente servicio y a tensión al cliente me trataron muy bien y contestaron mis dudas
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great service got me out of there in no time?
Great service got me out of there in no time?? Thanks for servicing my vehicle and answering my questions clearly ??
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome review! We hope to service you again in the future!
Excellent work very professional service was and amazing
Excellent work very professional service was and amazing experience and plus We find the car our dream in a really good condition and price
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The only thing your service opening hrs should be more
The only thing your service opening hrs should be more Clearer Some of your service brochures have different open service hours. And when calling the store
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We completely understand and are actually in the process of correcting everything to make it easier for customers to be serviced! We are open M-F 7:30am to 6pm and Saturday 8am to 5pm. Thank you for the honest review.
Santiago was really nice and help me with everything that
Santiago was really nice and help me with everything that I needed help with and help me solve my issue
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Santiago is one of the best to ever do it! We appreciate the kind review!
My experience was satisfying.
My experience was satisfying.The gentleman came to vehicle and I told him what I was there for.He acknowledge what I told me ask did I have the package for what I was having done. I wasn't sure.He said he would check and about 30 minutes later I was done. So my experience was very satisfying
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kinds words about Agustin! Please when you come back ask for him!