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AutoNation Honda O'Hare

(2,579 reviews)
Visit AutoNation Honda O'Hare
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00am
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00am
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00am
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–4:00pm
Saturday 8:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (877) 226-9857 (877) 226-9857
Used (888) 611-4918 (888) 611-4918
Service (877) 468-1014 (877) 468-1014

Reviews

(2,579 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda O'Hare from DealerRater.

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Stan Soczynski of O'Hare Honda made the car-buying...

Stan Soczynski of O'Hare Honda made the car-buying experience a pleasant one. He never pressured us into buying anything that we didn't want to buy though he provided us with all the information that we needed to make a purchase decision. Stan is a great ambassador for the O'Hare Honda Auto group.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, Thanks for taking the time to leave a review. Stan is an awesome member of our team. We are happy to hear that he was able to help you in your car buying experience. Be sure to check us out on Facebook and Twitter for insider specials and enjoy your new car!! Steve Foresta – General Manager O: 847-553-3159 C: 312-203-2600 sforesta@oharehonda.com

Originally, i thought that I made a good deal buying a...

Originally, i thought that I made a good deal buying a 2013 Odyssey from this dealership but when i brought back the car to have the options package/accessories installed in the car, I discovered that they installed non-Honda equipment in the car to save money... It was a very unpleasant experience to deal with the general manager, Andrew Tomlinson, who lied to me repitively and was very deceiving. I would not recommend to use this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Laetizia, Thanks for taking the time let let us know about how you fell. Sorry to hear that you were not satisfied with your experience. Please feel free to contact me so that we can further discuss your situation. Steve Foresta – General Manager O: 847-553-3159 C: 312-203-2600 sforesta@oharehonda.com

Dealer response

Hi Laetizia, Thanks for taking the time let let us know about how you fell. Sorry to hear that you were not satisfied with your experience. Please feel free to contact me so that we can further discuss your situation. Steve Foresta – General Manager O: 847-553-3159 C: 312-203-2600 sforesta@oharehonda.com

Thanks Stan! I really love my new car and had a great...

Thanks Stan! I really love my new car and had a great experience working with you! My sister will most likely be coming in for the same car in a couple of months! -Marla

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Marla, Thanks for your awesome feedback!! We are happy to hear that you love your new car! Stan is an awesome member of our team! Be sure to like us on Facebook and Twitter for insider specials. Enjoy your new car! Steve Foresta – General Manager O: 847-553-3159 C: 312-203-2600 sforesta@oharehonda.com

Absolutely herrandous and unprofessional approach to a...

Absolutely herrandous and unprofessional approach to a genuine customer dissatisfaction issue. Insulting and rude choice of words when talking to a customer. Asking for a proof of a conversation from the customer that was carried out on their own phone line.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, Sorry to hear about your experience. At O'Hare Honda, we strive for great customer service. Please contact me so that we can further discuss your situation. Sincerely, Tom Wojcik – Internet Manager O: 847-553-3115 twojcik@ohareautogroup.com

I want to thank Stan Soczynski and Adolfo Roman for...

I want to thank Stan Soczynski and Adolfo Roman for making my new car purchase such a pleasant experience. They were both extremely attentive to our requests for quotes and did their best to expedite our new car purchase once my decision was made. I also received outstanding service from the service department. This was our third new car purchase from this dealership in the in the past five years. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you. I'm glad you took the time to let us know how your experience went. Customer feedback is what keeps us encouraged and able to continue to provide excellent service. We hope to see you back soon! Thank you again. Regards, Steve Foresta - General Manager - sforesta@oharehonda.com

Shahbez was really friend. He was honest and answered my...

Shahbez was really friend. He was honest and answered my questions in a friendly manner. He was polite to my parents. I felt that he helped me as much as he could. I am happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I'm very glad to hear you are happy with your purchase. We want that more than anything. Thanks for letting us know how it all went. Your feedback helps us take even better care of our customers. Thank you for your business and your feedback! Please don't hesitate to come see us for anything else down the road. Regards, Steve Foresta - General Manager - sforesta@oharehonda.com

Absolutely blown away by our experience today. Saved $4k...

Absolutely blown away by our experience today. Saved $4k leasing a 2013 CRV with them vs competitor we actually really trusted. Did all the price discovery via email late Friday night, and they shockingly honored exactly what they said Saturday afternoon. Pricing was so competitive that we were ready for a big bait and switch upon arrival...which totally didn't happen! There is nothing we could complain about if we tried. Incredibly impressed. Great experience all around...and we love our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I'm happy to hear we blew you away! We go out of our way to exceed our competition and responses like this make it worth it. Thank you for letting us know how your experience went. Don't forget to come see us for anything else you need down the road. Regards, Steve Foresta - General Manager - sforesta@oharehonda.com

The dealer was recommended to us as providing fair...

The dealer was recommended to us as providing fair pricing and in general i would agree. More important to us was the follow up and persistence of Mary Rycerz. She followed up regularly with us but was never pushy. The best part was Mary never called with out providing us something valuable...a car they had in inventory that met the requirements we had provided her.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know about your purchasing experience. We value having an effective, low stress process and Mary understands this. We are very happy to hear that you had a great time. Thank you for seeing us and we look forward to seeing you down the road! Regards, Steve Foresta - General Manager - sforesta@oharehonda.com

I went to look for a new CRV today. While looking at some...

I went to look for a new CRV today. While looking at some new crvs in the backlot,Ted Wala (salesman) stopped by to talk to me. After some questions on 2012/2013 crvs, I asked him if his manager would honour a invoice price for new cars. I was expecting an answer of either yes or no, instead Ted swiftly responded that i have to buy a ford if i want an invoice price. So i asked him by that he means I should go somewhere else and he didnt answer. I got mad at him and sat in my car to drive off and then he had guts to ask me if i want to test drive the new crv. I will never return to this dealer again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I'm sorry to hear about your experience with us. We do the very best we can to provide our customers with the highest in service and it seems that you don't feel that way. I would value the opportunity to speak with you further regarding this at your earliest convenience. Regards, Steve Foresta - General Manager - sforesta@oharehonda.com

I am extremely satisfied with my experience in O'hare...

I am extremely satisfied with my experience in O'hare Honda. Stan was really friendly and of great help to us and I would admit that it was only because of his help that I was able to get my dream car from this dealership. For all the people out there who are looking for good dealership, I would personally recommend O'hare Honda and especially Stan Soczynski to you. Thank you O'hare Honda for all the help!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation! It means a lot to us that we were able to help you get behind the wheel of your dream car. Stan is a great and valued member of our team. It makes me happy he was able to help you. Please, come see us again for anything that comes up down the road! We're here to help you. Regards, Steve Foresta - General Manager - sforesta@oharehonda.com