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Glen Toyota

(4,187 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award
New (888) 579-9671 (888) 579-9671
Used (888) 582-7854 (888) 582-7854
Service (888) 578-8414 (888) 578-8414

Reviews

(4,187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glen Toyota from DealerRater.

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David Z: My representative was Carlos, it was a quick

David Z: My representative was Carlos, it was a quick hassle free experience. He was friendly and informative. I am very happy with my 2025 Corolla.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

Mae was very patient throughout the process and helpful

Mae was very patient throughout the process and helpful answering any questions that I had. She understood the importance of making an informed decision. Mae gave me ample opportunity to consider available options. I appreciated all her efforts throughout the test-driving process. Nelinson was also helpful and answered all of my questions. Nelinson explained the different warranties and service package options without any pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Apparently the people who wrote all those five-stars

Apparently the people who wrote all those five-stars review don't care about prizes. It is THE ONLY dealer in north NJ (I was shopping for Toyota and visited 4 other dealerships)that has the routine of adding few THOUSANDS dollars to the sticker with hand-written note:" Market adjustment"!!!!!!! It's a slap in the face message to the customer: " Hey it's seller market, buy it or someone else will buy it". I will NEVER visit Glen Toyota for as long as they will be practicing such arrogant scalping technique. By the way: Another dealer sold me good car for good price. Where do you think I will go next time I need a car?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback. We have many vehicles at listed at MSRP and below. Refer to out webpage. I'm unable to pull your information based on this username. Rob D GM

I really like Nick Marin, my service advisor.

I really like Nick Marin, my service advisor. I feel he suggests the maintenance and repairs I really need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

Neil was fantastic, made me feel at ease, answered all my

Neil was fantastic, made me feel at ease, answered all my questions no matter how silly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

Excellent Service Kind Good installations They are

Excellent Service Kind Good installations They are very efficient Flexible when it comes to make adjustments

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

The experience was great with Richard at Toyota.

The experience was great with Richard at Toyota. I was able to buy a car with an all around nice customer experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

I'm always pleased with the quality of service and the

I'm always pleased with the quality of service and the updates given to me by Kelsey Cimillo in respect to the servicing of my C-HR.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

When I started the sales process they said the car I was

When I started the sales process they said the car I was buying was silver Certified. When signing they sad it had no warranty...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

You will get the best service and kind staff help you

You will get the best service and kind staff help you from A to z

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM