Reviews
Write a reviewBad experience
Looks like that guys "very important persons" in life. No respect, nothing!
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dealer response
I am very sorry to hear that you had a less than acceptable experience at our Upper Saddle River store. That certainly is not what we want any of our potential customers to ever experience. I'd be happy to have my pre-owned manager call you directly to assist you, or if you would like you may reach out to him (Frank Gebbia) at 201-376-8510. There is no excuse, I'm sorry. John Durkin
Good car, ok dealership.
Purchased a nice used 2009 Scion XD here. The salesman was personable and we got what we wanted. However, we are still waiting for our license plates. It's been over 30 days, and the temporary permit has expired. My wife has called them expedite the process, with no results.
Rating breakdown (out of 5):
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase