Reviews
Great Service
I brought my Chevrolet Colorado in for its first oil change. Ed Izzo checked everything on the truck and he even told me about a recall that I didn't know about.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Schemacher In Little Falls, NJ, Overall review
Could not have been better. From doing research online for myself, to contact from Maria at the dealership, then finally to working with Chris S. Jr. I lived i Little Falls for many years and as soon as I saw the Trax I knew I would go no where else to even take a test drive. Everyone I worked with gets an A+!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Schumacher Chevy, Little Falls NJ
Vehicle was recieved at set appointment time. Service representatives were very accomodating. Diagnosis would take some time so they drove me home and picked me up with my truck was ready. Excellent customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great people!!, Smooth transactions...
This is my second lease with Schumacher Chevrolet and this experience was as smooth and as easy as the first. Rita Hernandez could not have been any better or more helpful in getting my wife and I into the car we wanted. I am looking forward to many more years as a Schumacher Chevrolet customer and working with Rita.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service
I was very satisfied with the service provided. Ed Izzo kept me informed all the time. He handled my problem in a very efficient and pleasant manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Put me at ease
Gauge, on my way to work, was running hotter than normal. Headed straight for Schumacher without any thought. Steve took care of the situation & had someone drive me to work in Bloomfield which is so important to me. Called me after 11 am to say it was the thermostat. I gave them the go ahead,of course. I was picked up at 5 pm & the job was done. After asking a few questions I was put at ease by service dept. I will continue to give all my business to Schumacher & when I am ready to purchase a new Equinox they will be the first to get my business. Thank you so much!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joan, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Steve was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best regards, the Schumacher Chevrolet team
Great team.
They made all the custom touches I asked for between the sales and service departments to make the purchase as seamless as possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
What an enjoyable review to read, Cynthia! It is reassuring to know that our sales team provided you with a hassle-free and welcoming shopping experience. Schumacher Chevrolet's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear that you left our dealership feeling confident about your purchase. Don't hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. The Schumacher Chevrolet Team
Great Service -no pressure -and best salesman ever
Our salesman TJ was most informative about everything we asked regarding our purchase of the Equinox and even programmed all the set ups in the car for us which when you are not technically savy really helps tremendously -thank you TJ
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Alice! TJ is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. The Schumacher Chevrolet Team
Great service
No pressure. Allowed me to take my time in deciding on the right car for me. Didn't have to haggle. I felt comfortable and trusted the salesman/women would get me the best deal from the first time I went in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this review, Lauren. We really appreciate you leaving us your input. We are very pleased to hear that our sales team could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new car. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! The Schumacher Chevrolet Team
2014 Chevy Cruise LTZ x2
This is my 2nd experience buying a preowned car from Schumacher Chevy. My first experience was in 2008 when I bought my Chevy colbalt. The car salesman are always honest, down to earth, and will never pressure you into a sale. The reason I went to Chevy was so that my 16 year old brother could get a car. When I got there I found a 2014 Chevy cruise LTZ which I loved. I got good money for my 2008 colbalt in the trade. My car salesman, Jim Durkin went out of his way to make sure I was happy with what I was buying. Although my brother did not find something the day I bought my car, we went back to Jim after dealing with other subpar dealerships. My brother also ended up with a 2014 cruise LTZ. Once again me and my family are HIGHLY SATISFIED with this dealership. This is the best place to go to when looking for any car new or preowned vehicles. They have the best deals and the most caring salesmen.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alexandra, it was a pleasure to read about your second car buying experience at Schumacher Chevrolet. Congratulations on your new vehicle! It's delightful to know that Jim was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best, the Schumacher Chevrolet team