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Prestige Lexus of Ramsey

(2,785 reviews)
Visit Prestige Lexus of Ramsey
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 895-2757 (888) 895-2757
Used (888) 459-1641 (888) 459-1641
Service (877) 413-8217 (877) 413-8217

Reviews

(2,785 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prestige Lexus of Ramsey from DealerRater.

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Excellent customer service.

Excellent customer service. Everything is explained clearly. Service department is very efficient. I’m very pleased with all my interactions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're so glad to hear that you had a positive experience with our customer service and that everything was explained clearly. It's great to know that our service department made everything efficient and smooth for you. We truly appreciate your kind words and look forward to assisting you again in the future!

Quick and precise service.

Quick and precise service. Great waiting area and louis in service is excellent. Job was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great feedback! We’re so glad to hear that your service experience was quick, precise, and that Louis took great care of you. It’s also awesome to know that you enjoyed our waiting area. We really appreciate your kind words and look forward to assisting you again in the future!

People are friendly I got all my questions answered the

People are friendly I got all my questions answered the service was done in a timely manner I m very satisfied with everything thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re thrilled to hear that our team was friendly, answered all your questions, and provided timely service. We’re glad you’re satisfied with your experience and appreciate your kind words!

Treated with respect and efficiency.

Treated with respect and efficiency. Everyone was responsive without being overbearing. Salesman Clinton was professional and informative while the parson ( do not remember his name) was easy to deal with and explained all that was needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re so glad to hear our team treated you with respect and efficiency. Clinton and the rest of the staff will be happy to know they made your visit smooth and informative. We appreciate your kind words!

Honestly, cooperative, and friendly You will meet there

Honestly, cooperative, and friendly You will meet there great manger Mr. Martin keminski and great sales person Mr. Clinton Ricketts

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re delighted to hear that Martin and Clinton made your experience such a positive one. We truly appreciate your kind words and look forward to serving you again! 🚗✨

Great service along with an excellent customer care!

Great service along with an excellent customer care! The entire experience was smooth and stress-free. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kevin, thank you for your wonderful feedback! We’re delighted to hear that your experience was smooth and stress-free. Our team truly appreciates your recommendation and looks forward to serving you again!

Very helpful and knowledgeable.

Very helpful and knowledgeable. Very reasonable and respectful and we’re very informative as I went in unsure of the different vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re glad to hear that our team was helpful, knowledgeable, and respectful while guiding you through the different vehicles. We appreciate your kind words and are happy we could make the process informative and comfortable for you!

This Lexus dealership has the most kindest people working

This Lexus dealership has the most kindest people working here. The place is very clean and runs smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re delighted to hear you enjoyed your visit and appreciated our friendly team and clean, welcoming environment. We look forward to seeing you again soon! 💫🚗

Friendly staff, nice waiting area and work done when

Friendly staff, nice waiting area and work done when promised. As with most dealers - prices are a bit high but you get quality service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re glad you enjoyed our friendly team, comfortable waiting area, and timely service. We truly appreciate your trust in us and are happy to provide the quality care your vehicle deserves. 🚗✨

Isaiah did a great job at the details regarding my new

Isaiah did a great job at the details regarding my new Lexus. I’m very happy with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re delighted to hear that Isaiah took great care of you and that you’re happy with your new Lexus. Enjoy the ride, and we look forward to seeing you again!