Prestige Lexus of Ramsey

Clinton and Sai was great but my new car only had a little over half a tank when I got it. First time in many new car purchases that it wasn’t a full tank.

From the moment I walked in, the staff were welcoming, knowledgeable, and attentive. The service team was professional and transparent, taking the time to understand my needs and helping me.

The representative Kareem was amazing and Richard the rep that helped us learn about the car was equally fantastic.

My experience was excellent. My service rep Mark was wonderful. My only issue your firm needs to offer more coupons.

Staff is courteous, professional, and knowledgeable. I recently moved to the area and have been servicing both of my vehicles at Prestige. So far they have a great job keeping my cars well maintained.

I had a question about some operations of the backup warning, after car was serviced they had someone from service come out sit with me in auto and explain everything. Felt like I am dealing with a company that cares about their customers.

If I tried really hard to complain about this place - I can't! Bought a car recently, fix my other one - everything is simply outstanding!

Every single one at the dealership it was very gently appreciated for the services doing the good job

Very professional and efficient! They helped me get the car in the shortest time possible and drive it home right away. Thank you!

I was looking for a used RX and went to Prestige to look for the car. I saw a RX450h that I liked but had some scratches on the right bumper and some smudges on the right two doors. The sales person Clinton was extremely helpful and went to talk to the used sales person Martin Kaminski who said that he can take it to the body shop and fix the bumper but not the door. I then gave deposit of $500 and they said they repaired the bumper. I went to look at it and seamed as they spray painted it. The initial price was $30,521 and when I went online to look at the Car-Fax again the car was now $29,201. I then took a photo of the new price from the Prestige website and sent it to Clinton to get the reduced price. He verified that price was reduced and he said he would look into it for me. After a day of going back and forth and asking me when would I come get the car I was told I can't get it for the lower price. I asked why? I was told they should have reduced the price. This was a very unethical experience.