Avalon Honda

They are always prompt in getting your car in so definitely a 5 star for organization and management. Even though I set my appts. up in the afternoon I still don't wait very long for the service to be completed so they seem to be able to handle a large volume of cars, even here at the beach in the summer. They are very communicative while I wait and review any findings or what service was done at the end. I will always buy a Honda as long as this dealership service is in place.

Ross in Service is always great and helpful, no matter what you're in there for. If it's just an oil change, or something more. I have had issues with tires that needed to be replaced because of road hazards. Windshield, he always made sure to check my warranty, and never overcharges. This time it was a simple nail in my tire, which they squeezed me in and took care of within 35mins.

Everything was done well and right on time. Wait area was good and had papers and magazines to occupy my time. Overall it was a good effort and I will return!

Service Tech. was waiting for me when I pulled in and took my car immediately. Within 30 minutes, oil was changed, safety check performed and I was on my way....

Work was performed in a very timely manner. Final detailed checklist was thoroughly explained. Professional experience. Thank you for the quick turn around. Will be back.

This dealership's service department has consistently provided excellent care for my 2015 Accord purchased there. It's been easy to schedule appointments, service has been completed on time, and a verbal review of the cars service and future service needs is given.

needed vent shades for my 2016 Fit and having looked at the directions on the internet for doing this I thought it best that factory trained people should do it. very happy and it only took an hour and Ross was very nice and helpful

I’m from out of state and needed service for my new Honda CRV-EXL. I got an appointment right away and it didn’t take long. However they forgot to fully close my hood. I had to leave thevParkway to close it. They left grease on my hood but I was able to clean it off. I called and explained what happened so they don’t do it to someone else. Other than that my appointment was not too bad.

Car service department is excellent and Russ, the Manger is superior and what make me return for my Honda Service. He listens and cares at every appointment.

Our Accord developed some problems on a Saturday morning 200 miles from our home. We contacted Avalon Honda and was asked to bring it in, even though it was Saturday and they had many cars awaiting service. The service manager Ross is the most helpful service manager I have ever dealt with. He was extremely busy, but identified the problem and repaired it within a couple of hours we were on our way back to Virginia. Thank you Ross! John and Delores Donley