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Avalon Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (299 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Avalon Honda from DealerRater.

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Great service

I can always get an appointment without having to wait too long. Dealer is close to my home and drop off makes getting service convenient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Called and got an appointment that was convient for me.

Service was excellent. Very friendly mechanics. Serviced car same day. Convient appointment given to me because of my work schedule. My car was in for a recall. Had the parts available and ready to Go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always easy to work with

not going to be verbose. They do the work that they promise very well. Their detailing service is very slow, although it's not Avalon Honda who does the detailing, so it's their third-party people who are slow. Just beware if you want to have your vehicle detailed. Ross Seifert is a pleasant, knowledgeable and reasonable man. I definitely trust him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

One Hour Serviced on Short Notice

A nail lodged in the side wall of one of the rear tires drivable but losing air slowly called the Service Team at 9:15 Ross ( nothing short of exceptional ) gave me a choice of a couple times he had a full schedule. Mike then explained the damage, next steps, and pricing. In by 10 am out prior to 11am. Avalon Honda never disappoints from Sales to Service truly "The Nice Guys".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick & Efficient Service

Service Center provides excellent care of my HRV. They explain all work done. My vehicle is returned to me quickly & clean. Definitely my go to center for my car care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dead battery

Excellent, Ross and Mike were very friendly and courteous and were very expedient in resolving the issue. I have been a customer your dealership for over twenty years and in particular found Ross and his crew to be very customer oriented.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Another Pilot

I stopped in after seeing my salesperson at a dinner I was attending. She told me to stop in after the weekend. and check out a few deals they were offering. Needless to say, she made me an offer I couldn't refuse. This is the 4th Honda Pilot I've bought since 2007. Love the truck and the dealership. Great Job Susan!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

well done

Everything was tip top. The service manager is always very helpful. The value is very good. The wait is reasonable. Thank you for taking good care of us/

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service

Service dept employees were courteous and friendly...service was completed in a timely manor and I was in and out in less than an hour. I was very pleased. Thank you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Honest and professional

I have been purchasing and servicing my Honda cars at Avalon Honda for over 12 years, and I have always been treated like a family member! Service Department is outstanding, and Ross the service manager is the best in the business. He is honest, professional, and is always willing to work around my schedule in scheduling my service. I highly recommend Avalon Honda!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.