DCH Brunswick Toyota

The dealership is professional and all staff great. Dealing with Jason Sim was so pleasant and nice. He was committed to client service. This is the second car he has sold me in the last 3 years. And I have been a client of this dealership since 1992!

1- the team are very welcoming Lisa, Semyon, Tung. Hicham, all very good... 2- Semyon Chertov was an amazing sales executive who dedicate all the effort to meet our needs, followup with me instantly communicating, he sold us 2 cars so far :-) 3- the honest support and quick response 4- Lisa the Manager of the showroom was so professional al and wants to satisfy us as customer to the best of her ability Great experience !

Andre in parts was extremely helpful. He examined the object I wanted to buy and provided insight into the product. He then took care of the sale. Things could not have gone any smoother or better. His efforts were greatly appreciated.

Great service, and nice environment while waiting for completion of work. Service consultant explained everything and work was done in a reasonable time period.

I had been to DCH Brunswick Toyota yesterday to look at a 2022 Highlander XLE AWD. I was immediately attended to by Semyon Chetrov. The car I had been to test drive was out but expected back shortly. As I was waiting, I asked Semyon if there were any 2023 Highlander XLE AWD available which I could test drive. There were a couple of Highlander XLE AWDs available and I took one for a test drive. I really liked the car. Semyon said that since I had to wait for the car I had come to test drive, they would offer me a good price on the new car if I was interested in purchasing it. I worked with Semyon and Hung Lee and within a couple of hours (which included the test drive as well), we had reached an agreement on the final price and I was on my way back home. I picked up the car today and am very pleased with it. I was also very pleasantly surprised with the fast, professional service which Semyon and Hung Lee provided - unlike the usual let me check with my manager again, etc. In the future, I will always start my car search with DCH Brunswick Toyota and recommend it to my friends as well.

Straight forward, no games. No experience with repairs yet and facility is under construction. Followed through with updates on car order.

So far this has been the only positive experience I had in a dealership. That the staff was very personal and helpful in the process. Travis work with us on helping us find the car we were looking for in timely manner.

The whole process has been very smooth from making an appointment, driving in to the service center, communication with the employees, the decent wait time.

knowing that I still have old friends working there. ( Kevin and Richard, Nancy and Andre, Lisa and Michele.) Thanks again for your help with my old car. I will be back on Friday with my Wife car.

Ever ready to assist, render useful advise on the use and care of the vehicle very friendly and helpful to customer