Reviews
Will never be back to this place again.
Will never be back to this place again. Can't even put a spare tire back right
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It seems as if we fell short of our standards during your visit and I would like to do what we can to remedy the situation. Please reach out to me so we may begin to move forward in a positive direction. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
Sorry
Although l made a fool of myself your people were always there for me with full professionalism.... Kudos go out to the DCH team who encountered my unprofessionalism.... l apologize from the bottom of my ❤️....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone, Eli. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
Quick, reliable, friendly service
It was very easy to make and get an appointment quickly. The service was quick yet thorough and the service agent was friendly. The prices were reasonable and competitive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write such great feedback, Doris. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
BEST SERVICE ADVISOR
MY SERVICE ADVISOR, RICHARD VENERUS, IS KNOWLEDGEABLE AND INFORMATIVE. HELPS ME FEEL REASSURE ABOUT MAINTENANCE SERVICES. GREAT FEELING ABOUT CONTINUING SERVICE!
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Manuel, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
Good experiences to date
Good communication, car ready at reasonable hour, friendly people, like the use of internet to show beneath the car and what needs fixing
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paula, thank you for this amazing review! We really appreciate your business. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
Amir Romero-Harvey assisted me in buying a GR Corolla.
Amir Romero-Harvey assisted me in buying a GR Corolla. He was very professional, and made the process go as smoothly as possible. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
Purchased a Rav4 Prime.
Purchased a Rav4 Prime. Jabril was my salesman. He was a great communicator, attentive and went above an beyond. All my questions were answered. Will definitely recommend family and friends. Thanks again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review, Andrea! We really appreciate your business. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
No scamming to do unwanted service
Atleast they didn't scam me in buying or doing some service that's not needed. I was reassured for my questions.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jagesha, your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
great service staff
Friendly staff and comfortable waiting area. Fast and reliable servicing from a very well-trained service technician. Convenient service and parts hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
Clean facilities
Kevin was wonderful very personable and friendly, and helpful in getting me a loaner vehicle. Your prices are to high otherwise I would have had all the work done.
- Customer service 5.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ruth, I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com