Reviews
Nice People Quick Service
I enjoyed the video inspection and clear communication with the service representative. I also enjoyed the coffee but where the snacks at?
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Richard, and thank you for the positive feedback. I am very happy to hear that you enjoyed your visit here with us at DCH Brunswick Toyota. We are driven to offer great customer care and we strive to provide the best service experience. I will be sure to share your feedback with the team. Thank you again and we hope to see you again soon! Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
10k Inspection
I had a great experience. The service was prompt and all the work performed was explained clearly to me. The service center was also clean and had excellent wifi to work while I waited.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Theodore, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
Great service, clean facilities
I was taken on time, loved the video of the technician, and everyone was pleasant. Very comfy waiting area! Great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Ruth! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by DCH Brunswick Toyota again! Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
Recent Auto Service
Respectfulness. Service Advisor listened with intent to my service wants/needs. Kept me consistently informed as to what was transpiring with my vehicle, his recommendations, etc. As did the Service Technician who performed the video of the needs of my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, Kathleen. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
Excellent Service, support and the facility, stron
It is great to hear the updates in digitized manner it is improved process of getting the updates. Will strongly recommend to others
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
II really appreciate the kind recommendation, Ramesh. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
Everyone was really friendly and we didn't feel pressured
Everyone was really friendly and we didn't feel pressured to buy, like other dealerships we had gone to.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review, Carol! I really appreciate your business. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
Thank you
Rich the service advisor was great to work with. He understood clearly what the issue was and the mechanic resolved the issue.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at DCH Brunswick Toyota and we look forward to your continued business! Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
Great service , clean facilities, professional
The service technicians were very Professional, attentive to my my situation and provided me with a detailed diagnosis of my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Margaret. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
My Review
Everything went well and I was very much pleased with DCH Brunswick Toyota #701. I will definitely recommend you to my family members and my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for your wonderful review of DCH Brunswick Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
60K service
They recommend service which should be done at the time of the mileage. They have enough supplies to take care of any issues at the time if not they order the supplies and it is usually in by the next day. I feel the service department is honest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com