Reviews
Rafael and Dylan were amazing to work with.
Rafael and Dylan were amazing to work with. They both made everything so quick and easy. Transparent about everything along the way. Rafael even delivered my new vehicle to my home and set up my phone and everything else. Very personable, honest, accommodating people!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your purchase and for your comments! Rafael and Dylan are amazing. They are both very customer focused and will go the extra mile for their customers. They both work towards a common goal of delivering the car and the experience to all of their customers. Enjoy your beautiful new Infiniti!
Me encanto el servicio, Rafa y Dylan me ayudaron mucho,
Me encanto el servicio, Rafa y Dylan me ayudaron mucho, tuve muchas más experiencias antes pero aquí en Infiniti de Naples me hicieron sentir muy bien
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gracias por su compra y por recomendar a Rafa y Dylan. Rafa y Dylan son un equipo dinámico. Ambos escuchan a sus clientes e intentan encontrar el mejor vehículo para satisfacer sus necesidades y deseos. Su objetivo final para todos sus clientes es entregarles el auto y la experiencia. ¡Disfrute de su hermoso Infiniti nuevo!
Hola, nos alegra que haya encontrado que nuestro personal le brindó tanto apoyo durante su experiencia aquí en Naples INFINITI. ¡Significa mucho para nosotros habernos ganado su confianza en nuestro negocio! ¡Esperamos verle nuevamente en el futuro y hacer que su próxima visita sea aún mejor que la anterior! ¡Cuidarse!
Our sales person Johnson Timoloen was extremely helpful
Our sales person Johnson Timoloen was extremely helpful and patient. He listened to what we wanted and made it happen. I would highly recommend Johnson Timoleon if you want to purchase an Infiniti in Naples.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your purchase and for your feedback! Johnson Timoleon is very knowledgeable about our vehicles. He is a great listener and tries his hardest to deliver on his customers needs and wants. His end goal is to deliver the car and the experience to all of his customers. Enjoy your beautiful new Infiniti!
Excellent service and would highly recommend them to
Excellent service and would highly recommend them to anyone who is looking for a new car. I have been using them for over ten years and they are great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you James for your loyalty to Naples Infiniti and for your review. We try our hardest to deliver a world class experience every time you visit our dealership.
It was a great experience working with Douglas and Lux
It was a great experience working with Douglas and Lux buying our Mercedes. Douglas was extremely professional and helpful in educating us about the details of this model. Lux also was incredibly professional and knowledgeable about the process. We left feeling very satisfied with our purchase. Thank you, both.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your purchase and for your feedback! Doug and Luxon are awesome to work with. They are both very knowledgeable and very customer focused. They strive to deliver the car and the experience to all of their customers. Enjoy your beautiful new ride!
I had a wonder experience today at Infiniti they went
I had a wonder experience today at Infiniti they went above and beyond to get me into my dream car. Salesman Johnson Timoleon exceeded my expectations with his professionalism and determination to get the deal done. I would recommend Naples Infiniti to anyone looking to get into a car you will be more than happy with your purchase. Thanks again guys!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your purchase and for your review! Johnson is very customer focused. He listens to his customer and tries to find the perfect vehicle based on their needs and wants. Enjoy your beautiful new Infiniti!
Hi, we're happy you found our staff to be so supportive during your experience here at Naples INFINITI. If you have any further questions, please give us a call. We're always happy to help!
Johnson and rafa helped me buy my new nissan Altima.
Johnson and rafa helped me buy my new nissan Altima. Walked in here just to look and ended up buying a car for a insane deal
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback and for your purchase! Rafa and Johnson are both amazing to work with. They have a great deal of knowledge and enjoy sharing their knowledge with their customers. At the end of the day, they strive to deliver the car and the experience to all of their customers. Enjoy your new wheels!
Hi, we're happy you found our staff to be so supportive during your experience here at Naples INFINITI. Please don't hesitate to reach out if there's anything additional we can do for you.
First time buying a vehicle for my self, I wasn’t even
First time buying a vehicle for my self, I wasn’t even expecting to buy a car, but thanks to Rafa everything went perfect and I’m very happy with my new ride!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Randy, we are pleased to hear of your experience with us here at Naples INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
I recently had the pleasure of working with Johnson
I recently had the pleasure of working with Johnson Timoleon at Naples Infinity, and I cannot recommend him highly enough. From the moment I walked in, he made the car-buying process smooth, stress-free, and even enjoyable. What stood out the most was his genuine approach. He listened carefully to my needs, preferences, and budget, and never once tried to push me into something I wasn’t comfortable with. His extensive knowledge of the vehicles, combined with his patience in answering all my questions, gave me complete confidence in my purchase. Johnson Timoleon went above and beyond to ensure every detail was handled perfectly. Whether it was finding the exact model and color I wanted, explaining financing options in clear terms, or following up after the sale to make sure I was happy, he exceeded all expectations. If you’re in the market for a car and want someone who is honest, professional, and truly cares about your satisfaction, Johnson Timoleon is the person to see. I’m thrilled with my new infinity QX50 and incredibly grateful for his help. Thank you, Johnson Timoleon, for an amazing experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear of your experience with us here at Naples INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Bought a used 2023 BMW X5 for the best deal anywhere.
Bought a used 2023 BMW X5 for the best deal anywhere. Very happy with the car and John Lawson was outstanding throughout the whole process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Craig for your purchase and for your feedback! John Lawson is amazing to work with. He tries his hardest to deliver the car and the experience to all of his customers. Enjoy your new ride!
