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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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Marlon Hart and the team have serviced us with great

Marlon Hart and the team have serviced us with great excellence. Thank you for your care and professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and your feedback! Marlon and Dylan are great to work with. They are both very customer focused and both try their hardest to deliver the car and the experience to all of their customers. Enjoy your new Infiniti!

Dealer response

Hi, we're glad to hear our staff took such great care of you! Here at Naples INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Great experience with Marlon Hart was very knowledgeable

Great experience with Marlon Hart was very knowledgeable and had a friendly demeanor, which made him very easy to talk to. Luxom was also easy going when reviewing the loan docs. This deal ship treat us with respect and kindness from the minute we walked in right through to our purchase. We will make sure to refer our friends and family here. We will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your feedback!. Marlon is awesome! he is very knowledgeable and very customer focused. he enjoys sharing his knowledge with his customers so that they can make an informed decision on purchasing their new vehicle. Enjoy your new Infiniti in the new year!

I can?

I can?t tell you how terrific my buying experience was with Dylan Jones at Naples Infinity. nobody works harder than him trying to find his clients the perfect car for their needs. I have very specific needs because I have had many surgeries and I need a very specific seat and a steering wheel that is very easy to turn. You wouldn?t believe how hard it is to find that combination in a car that also looks great. Dylan was looking for me for a long time. I trust him implicitly as this is the second car I purchased from him. he never wasted my time and only showed me cars that were strong possibilities. His integrity, intelligence, resourcefulness, patience, and knowledge of every detail of every automobile is unsurpassed by any other sales person I?ve ever worked with. I was thrilled when he showed me a QX60 that had everything I needed and more. I couldn?t believe how fully equipped the car was for the price. I didn?t have to pay for anything extra like other dealers usually will require. Infinity is very fair with their prices and with their trade-in values. Dylan was great at explaining economic factors affecting trade-in values. Dylan made the purchasing process very easy. My trust in him makes buying car a very pleasurable experience, which is so rare for this industry. Thank you, Dylan, for everything you did for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Karen, thank you so much for your feedback about Naples INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

We just purchased another Infiniti from Naples Infiniti….

We just purchased another Infiniti from Naples Infiniti….satisfied customers always come back and we have been for years due to the exceptional service. Antoine and Cullen went above and beyond to help us with every step and make the experience enjoyable! We highly recommend this dealership and our wonderful sales associate!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Julie, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Was in process of purchasing car.

Was in process of purchasing car. Offered to wire funds sold car without my knowledge and when asked said other parties interested. No honesty in used car sales

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mr. Mohn, We are sorry to hear your dissatisfaction with our dealership. We appreciate your interest in our inventory, it garnered a lot of interest. Regrettably, another client did finalize the purchase of the car prior to your appointment on Thursday. It is our responsibility to communicate effectively and in doing so, we should have placed more urgency upon your inquiry. As we stated by phone, we are happy to search for a similar preowned model and will communicate with you promptly if we find a comparable car.

I have bought 3 different vehicles from Naples Infiniti

I have bought 3 different vehicles from Naples Infiniti and had them serviced there. Without exception. I have been treated royally each time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

I bought the Range land Rover 2022.

I bought the Range land Rover 2022. That was was awesome specially with Johnson the sale helper. He made my task easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Naples INFINITI. Please don't hesitate to reach out if there's anything additional we can do for you.

Leased a qx50 with no hassle and a great deal.

Leased a qx50 with no hassle and a great deal. Done very fast with all questions answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you David for your feedback and for your recent lease! The QX50 is a beautiful vehicle and we try our hardest to get you into your new car as quickly as possible. Enjoy the holidays!

Great experience, Marlon the salesman was excellent to

Great experience, Marlon the salesman was excellent to work with and make the experience as good as it gets

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Naples INFINITI. Please don't hesitate to reach out if there's anything additional we can do for you.

It was a pleasant experience and thank you so much for

It was a pleasant experience and thank you so much for helping so quickly and professionally!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Than you Sharon for the 5 stars and for your kind words. We try our hardest to earn your business every time you visit our dealership!