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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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Love this place!

Love this place! Especially Dylan Jones! My guy! He helped my wife and I in the service department! Thanks!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting your vehicle to us for your service needs and for the shout out for Dylan! Dylan is awesome and we are happy that you had the opportunity to work with him!

Antoine, Cullen, and Scott have created a dealership

Antoine, Cullen, and Scott have created a dealership where customers are not just buyers but valued partners in their car-buying journey. Naples Infiniti is not just a place to purchase a vehicle; it's an experience of trust, expertise, and excellence. If you're in the market for an Infiniti or any other vehicle, you won't find a better dealership than Naples Infiniti, thanks to these outstanding individuals.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you Miguel for your purchase and for your feedback. We are very proud our our team and how they deliver both the car and the experience to their customers. Enjoy your beautiful new wheels!!

My experience at the Naples INFINITI dealership was

My experience at the Naples INFINITI dealership was amazing. I highly recommend Antoine in Sales – he was great to work with. It was a pleasant experience, without any pressure.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Catherine for your purchase and for the 5 stars! We could not agree with you more that Antoine is great to work with. He is very customer focused and knows how to deliver both the car and the experience to his customers.

I have always enjoyed coming into Naples Infiniti.

I have always enjoyed coming into Naples Infiniti. Every staff member is so friendly and professional. I can’t imagine buying my cars without John Lawson!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Patti for your purchase and for your review! John is outstanding and we are happy that you had the opportunity to work with him. he knows how to deliver both the and the experience to his customers. Enjoy your new Infiniti!

I worked with Dylan during the process of replacing my

I worked with Dylan during the process of replacing my previous lease. I love Infiniti products and Dylan made the process of trading into my new QX60, seamless and transparent. I would recommend seeing Dylan for any of your car shopping needs. The entire staff from sales to service, know how to treat their customers. Will 100% be back for my next lease!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Zoe for your new lease and for your recommendation! Dylan is a true professional. He knows the process and knows how to guide his customers seamlessly through. Enjoy your new QX60!

Without a doubt the best experience I’ve ever had

Without a doubt the best experience I’ve ever had purchasing a new vehicle. Gave was extremely helpful, informative and respectful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for your purchase and for your feedback! Gabe is great to work with. He is very customer focused and will go the extra mile for his customers. He embodies our company philosophy of delivering the car and the experience to his customers. Enjoy your new Infiniti!

John and Infinity were outstanding to work with!

John and Infinity were outstanding to work with!!!! I was greeted with very friendly positive faces willing to help me with my service needs. They worked at helping me determine my service needs and kept me informed through the process. John worked with me from beginning to end every time!!!! Very professional dealership and sales personnel who work at keeping your best interest in mind. I would trust Infinity and John with all my family and friends.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting your vehicle to us for your service needs and for your feedback! John Lawson is outstanding and we are happy that you had the opportunity to work with him. He is very customer focused and is great at keeping his customers informed when their car is in for service. We greatly appreciate your business!

John was amazing!

John was amazing! He made the process of buying our QX60 so easy! He treated us like royalty! We could not recommend this dealership and john more!

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  • Overall experience 5.0
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Dealer response

Thank you for your purchase and for the 5 stars! John is awesome. He knows how to deliver both the car and the experience to his customers. Enjoy your new Infiniti

John , did a masterful job with us in purchasing a used

John , did a masterful job with us in purchasing a used Q60 convertible. I had done my research but he made some excellent additional points that I had not considered . Through out the process , he kept us informed, he listened and even took our offer and presented it with no prejudice. He has just recently followed up , well done . Rich and Diane Henley

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  • Overall experience 5.0
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Dealer response

Thank you Richard and Diane for your review and for your feedback. John is awesome and we are happy that you had the opportunity to work with him. He is very knowledgeable and knows how to deliver both the car and the experience to his customers. Enjoy your new wheels!

John was very helpful and made the process of returning

John was very helpful and made the process of returning my lease and getting into an infinity as easy as possible. Followed up after my purchase and had fast communication. Very professional dealership that wants to keep the best interests of their customers in mind. If I knew anyone looking for an infinity I would 100% send them to Naples to see John. I’m very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty to Infiniti and for your review. Jonathan is amazing and very customer focused. He knows the process and knows how to guide his customers through. We greatly appreciate your recommendation!