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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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No presser great guy goes above and beyond to try and

No presser great guy goes above and beyond to try and meet what we were looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Geroksy is a great guy and will go above and beyond for his customers. He is a great listener and tries to identify the perfect vehicle based on your needs and wants. Enjoy your new Infiniti!

Naples Infiniti is an outstanding dealership.

Naples Infiniti is an outstanding dealership. Good customer service is their number one goal. It is a pleasure to lease a car in their facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and for your recent lease! We try our hardest to earn your business every time you visit our dealership. We are very proud of our team and Antoine, Luxon and Gerosky are three strong members. They all know how to deliver the car and the experience to their customers. Enjoy your new Infiniti!

Excellent experience and service!

Excellent experience and service! Needed a bigger SUV and these guys delivered our new SUV to the hospital for us hours after our twins were born! This was the 3rd or 4th vehicle we’ve purchased from Naples Infiniti.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the birth of your twins and thank you for your loyalty to Naples Infiniti! Gerosky is amazing and he will do what ever it takes for his customers. Enjoy your new Infiniti!

What a fantastic experience from beginning to end buying

What a fantastic experience from beginning to end buying a vehicle with Gerosky Sainvil from Infiniti. We wanted to buy a Ford Van, even though it was not an Infiniti he immediately answered that he was happy to help find one for us. It was a one stop shop with all our questions, and he made purchasing a vehicle a worry-free experience. He explored all the options to us and was extremely knowledgeable in providing comparative data between make and model. Gerosky is very professional, honest, and delivered exactly the vehicle we were promised. I highly recommended Gerosky and his Team at Infiniti Naples. They go beyond!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Yasmin for your purchase and for your feedback! Gerosky is amazing. He is extremely customer focused and will go the extra mile for his customers. Enjoy your new wheels!

John is the 💩!

John is the 💩! He always finds me what I’m looking for, gets me a great price, & has a great attitude. Thanks for all that you do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and for your purchase! John is awesome to work with. He knows the inventory and tries his hardest to identify the perfect vehicle for his customers based on their needs and wants. Enjoy your new Infiniti!

Gabe was the consummate professional as he helped me make

Gabe was the consummate professional as he helped me make my purchase. He is very kind, proactive, and does exactly what he says he will do. Rare qualities to find in people these days—and even rarer to find while purchasing a car. I highly recommend working with Gabe - he will do whatever he can to make sure you leave happy and with the best deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Katie for your purchase and for your feedback. Gabe is a consummate professional. He listens to his customers and tries his hardest to identify the perfect vehicle for his customers based on their needs and wants. Enjoy your new wheels!

This was the 3rd Infiniti vehicle I have leased from

This was the 3rd Infiniti vehicle I have leased from John. Every time the lease was completed in a very pleasant manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Naples Infiniti is a great dealership

Our current QX60 is the third lease we have done with

Our current QX60 is the third lease we have done with John Lawson. He is always a joy to deal with as he respects our time and we don’t have to spend all day at the dealership. John follows up with a phone call periodically just to make sure all is well with our automotive needs. He is always professional, helpful and easy to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how John did. We know that he takes great pride in Delivering the Car and the Experience!

Buying a car was becoming a headache until i stumbled

Buying a car was becoming a headache until i stumbled across infiniti. Antoine & lux have been nothing short of amazing. I reside in Michigan and purchased a car from them and even though I was a bit difficult, they made the purchase experience a positive one & shipped my car directly to me. Not only did Antoine respond lightening fast, he also dealt with me during closed business hours on a Sunday! They got me what I wanted, with such a smooth process. Kudos to these two for their outstanding customer service, which is very hard to come by these day!! Best believe I will be referring.👍🏼💯

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your feedback! Antoine and Lux are amazing and very customer focused. No matter if you are here in Florida or up in Michigan, you can expect the same level of service. We greatly appreciate you business and hope you have many happy miles in your new ride!

Carolina is the best!

Carolina is the best! She is customer focused. and a great listener. Easy to work with to get the features you want and the best price! Thank you Carolina! Work with the best and the rest is easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Kerry for your purchase and for your feedback. Carolina is very customer focused. She listens and tries to identify the best vehicle to meet your needs and wants. Enjoy your new Infiniti!