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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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Repeat customer so love this dealership obviously. My...

Repeat customer so love this dealership obviously. My salesperson is fantastic. Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Garth: Thank you for the loyalty over the years. We really appreciate your trust in the way we do business. Enjoy the latest addition to your driveway, and please come see us again soon! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

the best new car dealer in Florida! Will be buying more...

the best new car dealer in Florida! Will be buying more cars in the future, thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

You're going to make us blush! Thanks so much for the kind words. We certainly appreciate the great feedback. It was our pleasure to earn your business and trust. Enjoy the vehicle! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

The dealership is pristine and all of the employees are...

The dealership is pristine and all of the employees are gracious. My salesman G is incredible and I highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ed: Thanks so much for the kind review and recommendation. We appreciate the kind words about G, and our facility. See you again soon! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

Gerosky, from Naples Infiniti, did a great job of helping...

Gerosky, from Naples Infiniti, did a great job of helping me purchase our car at the end of the lease. He was friendly, professional and answered all of my questions and concerns very quickly! He made the purchase very easy, especially since the purchase happened over the holidays! Because I live in Central Florida and was feeling stressed about having to drive down to Naples (a 4 hour trip one way), he arranged to have the paperwork delivered to me for signature and return. It couldn’t have been easier! Gerosky and Naples Infiniti ALWAYS get my praises for their friendly, courteous and professional staff! I will definitely be back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Cappleton: Thank you so much for the kind review. We're so pleased that you had an amazing and convenient experience here with G. It will be our pleasure to earn your loyalty going forward. Enjoy that beautiful new vehicle, and happy holidays! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

A great car buying experience. No hidden fees, no sales...

A great car buying experience. No hidden fees, no sales pressure. I highly recommend Caroline Tursi and Naples Infiniti.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words about your experience here at Naples INFINITI. We appreciate you calling out the efforts of our team, and we look forward to earning your loyalty over the coming years. Enjoy the new car! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

Third car we leased from them. Fantastic service and...

Third car we leased from them. Fantastic service and value. They even drove the new car an hour and half away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the great rating and review. We appreciate the support and we're so pleased we could deliver the car, and the experience -- even a few hours away. Enjoy it, and thank you so much for being a part of our Naples INFINITI family. Best Regards, Naples INFINITI "Delivering the Car and the Experience"

Excellent experience with both Sales and Service Dept....

Excellent experience with both Sales and Service Dept. Glad to be a part of the Infiniti family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to our family! We appreciate you choosing us for your automative needs. Enjoy the ride! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

Every single time I refer a family member or personal...

Every single time I refer a family member or personal friend, they are extremely happy. G goes above and beyond for anyone. He always makes sure they are happy and stress free during the purchase process. Thank you for all you do! We love you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mariah: Thank you so much for the continued business, and for referring your friends and family. We really appreciate it! It was extra special of your to call out the efforts of G and the team. Enjoy the ride! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

Very professional and personal, I believe I would...

Very professional and personal, I believe I would purchase my next vehicle from the same individual and dealership. Competitive pricing and very low pressure sales. Thank you thank you thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the kind feedback. We're so happy you enjoyed your visit here at Naples INFINITI. Enjoy your beautiful new car! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

This was positively the best car buying experience of my...

This was positively the best car buying experience of my life. Caroline Tursi was more than helpful and made the entire process easy and enjoyable. I would highly recommend Naples Infiniti and especially Caroline Tursi to anyone interested in purchasing a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words. We really appreciate the feedback about Caroline and the team. Enjoy your beautiful new car, and thank you so much for allowing us to earn your business. Best Regards, Naples INFINITI "Delivering the Car and the Experience"