Reviews
Courteous, efficient, knowledgeable. A pleasure to do...
Courteous, efficient, knowledgeable. A pleasure to do business with. Also, great follow up. I would recommend this dealership and Caroline to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking a moment to share your feedback with us. We're so happy we could earn your business and trust. We look forward to working for your loyalty over the coming years. Enjoy your new car! Best Regards, Naples INFINITI "Delivering the Car and the Experience"
Antoine defines Infinity!! Superb professional! Very...
Antoine defines Infinity!! Superb professional! Very pleased with the sale and finance team (Lux)! Loves it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Andy: Thank you for allowing us to earn your business! We're so pleased that Antoine went above and beyond in delivering the car, and the experience. We appreciate you. Best Regards, Naples INFINITI "Delivering the Car and the Experience"
Bryan was the consummate professional in assisting me in...
Bryan was the consummate professional in assisting me in all phases of selecting and purchasing and, finally, making arrangements for delivery of my 2020 QX50. He was always available to answer questions and advise me. He made me feel valued and genuinely cared about. I would certainly highly recommend Bryan to anyone considering the purchase of an Infiniti.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John: Thank you for calling out the efforts of Bryan during your recent visit. We're so pleased you chose to do business with us. You're going to love that beautiful QX50! We look forward to earning your loyalty for many years to come. Best Regards, Naples INFINITI "Delivering the Car and the Experience"
Great experience, Gabe was really helpful and made the...
Great experience, Gabe was really helpful and made the whole process very effortless and easy. Even delivered my car from Naples to Miami! Cannot express how happy I am with my new Q50. Thanks again for making this possible for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your beautiful new Q50! We're so pleased you enjoyed the experience and decided to become a part of our Naples INFINITI family! We're so happy you are loving it, and we can't wait to earn your loyalty over the coming years. Best Regards, Naples INFINITI "Delivering the Car and the Experience"
We were in the market for an suv and a “sporty” car....
We were in the market for an suv and a “sporty” car. They had both a QX50 and a Q50 that fit our needs perfectly. They gave us a very fair value for our trade in. Lex and Caroline did a great job getting the paperwork done for not just one vehicle, but two and both stayed after closing so that we could drive our new vehicles home that night. Everyone was extremely friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the Naples INFINITI family! We're so pleased that you enjoyed your experience here with Caroline and Lux. It's great to hear that you had a wonderful time with them, and that we were able to earn your business. Enjoy your new car, and please come see us again soon. Best Regards, Naples INFINITI "Delivering the Car and the Experience"
Service manager and his team were very helpful in getting...
Service manager and his team were very helpful in getting a dead battery replaced. The service manager sent someone to jump start the car so I could drive it to the dealer. They analyzed the problem and replaced the dead battery
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that you had a tremendous experience with the service department. We're so pleased to have you as a part of the Naples INFINITI family, and we're so happy the issue was taken care of for you quickly. Best Regards, Naples INFINITI "Delivering the Car and the Experience"
Very Pleased with Caroline Tursi, I was comfortable with...
Very Pleased with Caroline Tursi, I was comfortable with her knowledge of car, on point with answering my questions, no pressure, easy buying process, quick transaction, she even took the time to show me how to work everything, I give 10 stars, thank you Caroline!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for allowing us to earn your business. We're so pleased that you chose us and that you are enjoying the new car. It's great to hear how much you appreciated the efforts of our staff. Enjoy your new car, and please come see us again soon! Best Regards, Naples INFINITI "Delivering the Car and the Experience"
The showroom is clean and well kept with a competent...
The showroom is clean and well kept with a competent staff. Caroline and Antoine we’re very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for allowing us to earn your business. We're so pleased that you had a great experience here with Caroline and Antoine. It will be our pleasure to earn your loyalty over the coming years. Best Regards, Naples INFINITI "Delivering the Car and the Experience"
Great and easy process, really enjoyed working with the...
Great and easy process, really enjoyed working with the team they made the entire process simple.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so pleased that you had a tremendous experience. Thank you so much for allowing us to earn your business and trust! Best Regards, Naples INFINITI "Delivering the Car and the Experience"
Greg and his staff always provide exceptional service!...
Greg and his staff always provide exceptional service! Thank you so much for the great service provided EVERYTIME!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback. We are so happy that you are pleased with your recent purchase and enjoyed the experience. Enjoy you new car, and please come see us again soon! Best Regards, Naples INFINITI "Delivering the Car and the Experience"