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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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Buying a car can be very stressful But working with...

Buying a car can be very stressful But working with Gerosky at Naples Infiniti, is always such a pleasure! He takes the stress out of buying a vehicle and turns it into something fun. It’s more than just a sale for him, he takes it personal and is always a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking a moment to share your thoughts with us. We're so pleased you had a fun experience with G and the team. Hopefully we are able to earn your loyalty for many years to come. Enjoy your new car! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

An amazing car buying experience, the entire staff was...

An amazing car buying experience, the entire staff was courteous, helpful and knowledgeable throughout the whole process especially Lexon he’s a star in the making. I’ll definitely recommend Naples Infinity to anyone I know who is buying a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Marcus: Thank you so much for the kind review. We certainly appreciate you allowing us to earn your trust and business. It will be our pleasure to gain your loyalty over the coming years. Enjoy the newest addition to your driveway! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

Caroline was very responsive, patient, & went above and...

Caroline was very responsive, patient, & went above and beyond. She was communicative and made the process easier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

RMN: Thank you for taking the time to provide us with such great feedback. We really appreciate you calling out the efforts of our team. It was a pleasure to gain your business, and we are looking forward to earning your loyalty for many years to come. Enjoy your beautiful new car! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

Review completed5 stars I am pleased to say Caroline...

Review completed 5 stars I am pleased to say Caroline Tursi patiently kept in touch with me, while I decided to buy or lease. She followed up, was pleasant and did not pressure me during my decision making…which I appreciate. Corri Knolling answered all my emails and phone calls promptly. She expedited my order quickly…they both were a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a moment to share your thoughts with us. We're so pleased you had a terrific experience with us and chose to call out the efforts of Caroline and the team. Hopefully we have earned a client for life. Enjoy your beautiful new car! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

The Infiniti dealership in Naples, FL is such a family...

The Infiniti dealership in Naples, FL is such a family friendly environment with upmost professional help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Mathias: Thank you for saying so! We try to make our dealership the friendliest of environments. It sounds like we are succeeding. We appreciate you allowing us to earn your business, and we look forward to welcoming you on your next visit. Best Regards, Naples INFINITI "Delivering the Car and the Experience"

Caroline was excellent!! Very friendly, knowledgeable and...

Caroline was excellent!! Very friendly, knowledgeable and patient with us. We would highly recommend Caroline for all your new or used car needs. She definitely made car shopping enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking a moment to share your thoughts with us. We're so pleased that you had a great experience here with Caroline. Hopefully we have earned a customer for life. Thank you for choosing us! We appreciate your business. Best Regards, Naples INFINITI "Delivering the Car and the Experience"

Always very professional. Work done in a timely manor and...

Always very professional. Work done in a timely manor and at a reasonable price. A great staff of employees .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the tremendous feedback! We're so pleased you love our service. We couldn't be happier than to have you as part of our Naples INFINITI family. Happy driving! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

Excellent customer service. One of the best experiences...

Excellent customer service. One of the best experiences I’ve ever had while purchasing a car at a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Diego: It's amazing to hear your feedback! We appreciate the call-out, and we thank you so much for allowing us to earn your business. Enjoy that new car and please come see us again soon. Best Regards, Naples INFINITI "Delivering the Car and the Experience"

Love everything about my Infiniti QX55. Thank you to...

Love everything about my Infiniti QX55. Thank you to Anthony Latino for a seamless and informative lease experience ever! I wasn’t even looking to get into a lease that day. I am beyond happy I did. Thank you again, Anthony!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a moment to share your thoughts about your recent purchase. We're so pleased you chose us! It'll be our pleasure to earn your loyalty over the coming years. Enjoy your new car. Best Regards, Naples INFINITI "Delivering the Car and the Experience"

Antwan is an amazing salesperson who’s a man of his word....

Antwan is an amazing salesperson who’s a man of his word. Would recommend him and your dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Javier: Thanks so much for allowing us to earn your business. We really appreciate you taking a moment to share your thoughts on Antoine and your experience here at Naples INFINITI. Enjoy your new car! Best Regards, Naples INFINITI "Delivering the Car and the Experience"