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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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Excellent customer service, best car buying experience

Jonathan is the best salesman I’ve ever had the pleasure of working with. Have purchased several cars and this was far away the best experience I’ve had. Highly recommend this dealer and everyone here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Manuel123, thank you for taking the time to write your review! Congratulations on your new Infiniti! It is fantastic to hear that Jonathan took great care of you during your purchase! We hope you are loving your new ride!

Amazing and kind service!

We could find what we wanted, the beautiful Q30 Infiniti Crossover, the color, the size, the shape.... All in one!... and Jonathan was very professional, he knows everything about the products, and he knows how to pamper the costumers. He was very kind and ready to resolve any question. We left the place completely satisfied and the dealership store is beautiful and modern. Thank you! .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Avisandra, thank you for taking the time to write your review! Congratulations on your new QX30! It is great to hear that Jonathan truly delivered the car and the experience during your visit!

Satisfied Customer/ perfect Salesman

One of the best experiences, walked in for one thing and left with one of the best rated SUVs in the market Qx60. Shouts to one of Naples Infiniti best salesman Gerosky Sainvil, not only he made this process go smoothly, he believed in me more then I believed in my self walking out Happy😀 #SatisfiedCustomer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Melz, thank you for taking the time to write your review! Congratulations on your new QX60! It is fantastic to hear that Gerosky our took great care of you during your purchase! We hope you are loving your new ride!

A great car buying experience in Naples

We have been extremely impressed with the sales team at Infiniti Naples. Gerosky handled the sale expertly, providing all the information that we needed to make our final decision to purchase the QX80. He was knowledgeable & efficient and made the process run smoothly from start to finish. Having visited & contacted several other local dealerships, it was refreshing to receive such a professional & polite level of customer service - we’ll done Naples Infiniti!! Preston Reeder does a great job and we were pleased to see some really positive improvements since we visited 3 years ago at the old location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Janet, thank you for taking the time to write your review! Congratulations on your new Infiniti! It is fantastic to hear that you decided to give us the opportunity to earn your business, and our team took great care of you during your purchase! We hope you are loving your new ride!

Awesome experiene

It was a clean and clear transaction with Anthony and Preston. Naples Infiniti gave me the best price for the 2017 QX60 too. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jemini Joseph, thank you for taking the time to write your review! Congratulations on your new Infiniti! It is fantastic to hear that our team took great care of you during your purchase! We hope you are loving your new ride!

Five Stars Excellent Service

Five stars for sure-Anthony Blasini made the entire process easy and stress free for me. I live on the east coast of Florida but he made it clear that Naples INFINITI wanted my business and would go above and beyond to get it. Anthony personally delivered my new QX50 to my front door. Great pricing and client services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Stacey, thank your for your great feedback! We will be sure to pass it along to our team!

First Class Treatment

Naples Infiniti Experience is exactly what every customer should feel after they purchase at any dealership. Their can do attitude is fantastic, and you are our best client is seamless with this team. Highly recommend buying from Georsky Sainvil...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Gonegirl, thank you for taking the time to write your review! Congratulations on your new Infiniti! It is fantastic to hear that our team took great care of you during your purchase! We hope you are loving your new ride!

Great

My sales person Gerosky was great to work with, he has a great personality and extremely helpful. I can call him any time with questions and he always gets right back to me. Preston, the General Sales Manager was also great. I felt that he was very fair when negotiating the price of my car and I never felt I was being taken advantage of. He also said I can contact him any time I have questions or concerns. Overall experience was Great! Anna Sweet

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Anna, thank you for taking the time to write your review! Congratulations on your new Infiniti! We are very happy to hear that Gerosky and Preston made the purchase process of your Infiniti stress-free!

Amazing experience

Luxon was great to work with. Extremely well informed and answers questions thoroughly without being demeaning. Great person to work with. Shopped around other dealerships its always the staff that sets them apart A+.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Alondono1, thank you for taking the time to write your review! Congratulations on your new purchase! It is fantastic to hear that Luxon's customer service stood out to you and lead you to the perfect car!

Exc car buying experience

Easiest car buying experience.Naples Infiniti and Bryan Neitz made it easy.I highly recommend them for your next car purchase.Clean Brand New Dealer with a large selection

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Bob, thank your for your great feedback! We will be sure to pass it along to our team!