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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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Terrific Sales Process and Customer Focused

Joe Parisi, General Manager, sets a positive and customer focused sales experience at Bonita Springs Infiniti. Jaime Rodriguez, Sales and Internet Consultant, set a low pressure sales experience combined with immense product knowledge that made for a terrific customer experience . I would recommend Bonita Springs Infiniti as a great location to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for your kind comments - I am confident that we will continue to serve you in the same manner that we started. Enjoy your new car and thank you for your business!! Joe Parisi General Manager

Great Buying Experience

Jamie Rodriguez was great to work with. When we decided to purchase a Volvo instead of an Infiniti, Jamie was able to seamlessly move over to the Volvo side of the dealership and help us out. Jamie and the managers we met were a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

On behalf of Jaime and the entire dealership... thank you for your business!!! We greatly appreciate reviews such as this and aim to always provide the level of service you come to expect. Best - Joe Parisi General Manager

Excellent Dealership

My good friend owned the 1st Infiniti dealership in NJ & I bought a lot of cars from him until I moved to Bonita Springs , Fl. I was treated like a king in NJ & have enjoyed the same in Fl. even though I new nobody. Bonita Springs Infiniti treats me like family. Since I rated 3 of the people that I deal with below, I want to say that James Miller, the lead technician is also outstanding as is the managing partner Joe Parisi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

On behalf of our sales and service teams...... We do consider you and many of our wonderful clients as an extension of our family. You business and loyalty is greatly appreciated. Thank you Joe Parisi General Manager

SERVICE

service from the person who met me at my car when i arrived to James who discussed with me the service to maintenance who explained the alignment to Joe who discuss with me a number of topics Exceptional will continue to recommend and use in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for taking the time to share your experience with us! We look forward to seeing you in the future!

Easy Buying Experience

Mr Jaime Rodriguez was A+++ with the purchase. My easiest car buying experience! Very professional and would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so thrilled that Jaime and the team made your recent purchase easy and enjoyable!! Joe Parisi General Manager

Jaime Rodriguez A+

Just purchased a new Infiniti QX80 through Infiniti Bonita. Mr Jaime Rodriguez was extremely professional and helpful in all aspects of the purchase. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words! We look forward to serving you in the future!

A+ Jaime Rodriguez

Just purchased an Infiniti QX80 with Infiniti of Bonita Springs. Mr. Jaime Rodriguez was extremely helpful and professional with the purchase. I would recommend this dealership and Mr. Rodriguez to any prospective buyer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for the kind words! We look forward to serving you in the future!

Will Buy again!!!

I am not one to post reviews but this is an exception to the rule. The professionalism I received from Preston Reeder was above board. This top notch level is also present in Gerosky Sainvil. I was treated well and the whole experience was probably the BEST I have ever had in purchasing any vehicle in past. I would highly recommend Bonita Springs Infinity, Preston Reeder and also Geroski Sainvil to anyone looking in purchasing a quality vehicle. Thank You,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and are always here to serve you!

Will buy again!!!

I am not one to post reviews but this is an exception to the rule. The professionalism I received from Preston Reeder was above board. This top notch level is also present in Gerosky Sainvil. I was treated well and the whole experience was probably the BEST I have ever had in purchasing any vehicle in past. I would highly recommend Bonita Springs Infinity, Preston Reeder and also Geroski Sainvil to anyone looking in purchasing a quality vehicle. Thank You,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No pressure, honest, very knowledgable.

I had a great experience with Brian Neitz. No pressure whatsoever, patient and down to earth. Love my car!!! Just a very easy experience. Professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience! We are always here to serve you!