Reviews
Deanna was amazing!
Deanna was amazing! She made the purchase painless and wonderful I will tell everyone to shop with mini!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear that our team made your MINI experience such a great one! Thank you for sharing and for recommending us, we hope you enjoy every mile in your new MINI! :)
Quick and painless -in and out service to my 2010 Mini.
Quick and painless -in and out service to my 2010 Mini. They have kept this car going strong!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad to hear your 2010 MINI is still going strong! Thank you for trusting our team to help keep it in great shape. We love seeing MINIs with so much road spirit!
I had an excellent, seamless buying experience at Mini
I had an excellent, seamless buying experience at Mini Cooper of St. Louis. Deanna was very knowledgeable about the product and made me feel comfortable. Holly was also welcoming and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We are so glad that our MINI team made your experience smooth and fun. Thank you for choosing MINI of St. Louis, here's to plenty of motoring adventures ahead. :)
I love MINI St.
I love MINI St. Louis. Our battery died in the cold weather and even though they were booked solid they got us in and had the battery changed in just a couple of hours. They are great at communicating and are just an awesome place! Erika was super helpful and answered all of our questions. We'll always take our MINI there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear Erika and the team could save the day and get your MINI powered up again! Thank you for your kind words and for trusting us to take care of your MINI, we love having you as part of the MINI St. Louis family!
I’m always pleased with the service professionals at Mini
I’m always pleased with the service professionals at Mini of St. Louis. Communication and explanation of issues is excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so happy to hear that! Our team always strives to keep our MINI Motorers informed and confident every step of the way. Thanks for continuing to choose MINI of St. Louis!
Great service.
Great service. Staff is very friendly and professional. They’ve been servicer of my car for over ten years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are very pleased that we have always provided a great experience for you during your visits. Thank you for continuing to choose MINI of St. Louis! :)
Knowledgeable, kind, and efficient is always at the
Knowledgeable, kind, and efficient is always at the forefront. In a world where service is a thing of the past, Mini of St. Louis gives us hope.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We’re proud to bring a little extra care and MINI spirit back into customer service. We truly appreciate your kind words and look forward to seeing you again soon!
AWESOME!
AWESOME!! The best service provider I’ve dealt with in years, both Stateside and abroad. The service team at Mini of STL are always at the top of their game. I know my Mini is in great hands when they service it, and I’m going to be safe when driving because of their thorough attention to detail and expertise. From making the service appointment to check-in and check-out, then the follow up to make sure all is well, you can’t get any better service than that. Genuine great and honest service. Professional to the utmost. I won’t take my Mini any where else!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We’re thrilled to hear that our team continues to deliver the level of service and care you deserve. It’s always our goal to keep you and your MINI safely on the road, and feedback like yours means the world to us.
Clean, inviting dealership.
Clean, inviting dealership. Worked with Sam on the vehicle sale and couldn’t have had a better experience. Sam was very responsive without being overbearing. Will be going back to him in the future. Holly made the financing/purchase process smooth and efficient. Importantly (to me), they told me they needed 45 minutes to finalize the purchase and they stuck to their word. Even ended up being a little shorter than that. Best experience I’ve had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We’re thrilled to hear that Sam and our team provided such a smooth, transparent, and efficient experience for you. It’s great to know that our team delivered exactly what was promised. We appreciate your trust and look forward to welcoming you back.
I had a great experience with service on my 2009 mini
I had a great experience with service on my 2009 mini lately. Very professional and competent. Lots of relevant info, including video, on problems found and cost of repairs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re so glad to hear our team provided helpful information and that you enjoyed the service video. We truly appreciate you trusting us with your 2009 MINI and look forward to keeping it running strong for years to come!
