Reviews
Write a reviewawesome
Donny, Steve and Brian did a great job in helping me get a vehicle. Everything was explaimed very well. Not once did I feel like they were trying to rip me off. I would definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for this great review. At The Used Car Factory, we strive to ensure that no question or concern goes unanswered, and it’s encouraging to know that Donny, Brian and I was very helpful during the purchase. Please feel free to call or stop by if there is anything else we can do to help you. We look forward to working with you in the near future. Happy driving. Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
Very Helpful and Easy to Work With
Cindy, Brian, and Steve were all very nice and made sure that I could afford a car. They looked through cars and found one that suited me quickly. They each talked to me and showed me what deals they could make for me. It was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The 3 Extraordinary Wiseman's
George, Steve, Brian are PHENOMENAL PROFESSIONAL BUSSINESS MAN'S. I had the most comfortable overwhelming experience, The office was clean, upscale, and so relaxing love the Atmosphere. PURCHASING MY DREAM VEHICLE H3 was so on point HASSLE FREE. NO RUSH to SALE. The 3 WISEMAN explain all documents information professionally and patiently. Yes indeed referring the 3 Wisemans is gracefully embrace. NO CONS HERE'S ONLY PROS !!! KEEP UP THE GOOD WORK. USED CAR FACTORY IS #1 Thank you so very much, Best Regards, Angle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this review! We really appreciate you leaving us your input. We are very pleased to hear that we could make your car shopping experience so hassle free and wonderful! Thanks for the referrals and if you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
My Best Car Buying Experience Ever!!
Everyone was very pleasant and they didn't try to pressure me to buy a car. Also, when I told them what terms I wanted, they worked with several banks until they found one that met my expectation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First Time Buyer
My salesman Jody was excellent, the process was much faster than imagined. I was out in less than 2 hours with my new (to me) Honda Accord! I love it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joy and Excitement Forever Grateful
We really enjoyed the time spent in the dealership. Everyone was very friendly. The service was excellent and fast I've already recommended this dealership to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for providing us with feedback regarding your recent visit, Teddy! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We look forward to seeing you back again in the future! Take care. Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
Excellent Service
I have never had such a wonderful experience buying a vehicle. Donny Dunbar, and Brian Hydock made buying my 300C the most pleasant of purchases. If they don't have it they can get the car you want.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jeff, thank you for this wonderful review and congratulations on your new 300C! We are very pleased to learn that Donny and Brian could make your visit the most pleasant purchase experience you’ve ever had, and we believe that's how every car buying experience should be. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
Awesome car buying experience!
George, Steve and Brian are true professionals. easy going, personable and accommodating. I would gladly shop there again. Great people, Great autos. This is how car buying should be done!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate you taking time to write this nice feedback about our dealership. We’re ecstatic to hear that Brian, George and I provided you with professional, easy, personable and accommodating experience during your visit. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
New vehicle
Very friendly and laid back easy to work with and get along with. They knew what they were talking about and wanted the best for us
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
Awesome!
We needed a vehicle to tow with and found they had just what we were looking for. When we came to look at the SUV they were so helpful, also showing us other vehicles that were in our price range that might work as well. They were very friendly and treated us like family. I highly recommend buying your next car through them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your terrific review about our dealership. We have always had a family mentality here and always will. Customer satisfaction and world class customer service is our number one goal, and we are pleased you feel the way that you do. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com