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Excellence Auto Direct

(425 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
(214) 504-3826 (214) 504-3826

Reviews

(425 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Excellence Auto Direct from DealerRater.

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Austin did a great job selling me my new Dodge Charger!

Austin did a great job selling me my new Dodge Charger! Car was clean and the process was easy! Definitely recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best dealership to buy from!

Best dealership to buy from! I have purchased several vehicles from Excellence Auto Direct, and they always have excellent vehicles, excellent prices, and excellent customer service. I wouldn’t buy a vehicle from any other dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic dealership with great service and vehicle

Fantastic dealership with great service and vehicle selection! Joe was my salesman and did a great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I PURCHASED A 2018 GENEIS, AND I WAS NERVOUS AT FIRST

I PURCHASED A 2018 GENEIS, AND I WAS NERVOUS AT FIRST BECAUSE I NEVER BOUGHT FROM A INDEPENDENT DEALERSHIP BEFORE, BUT THE STORE THE SIZE OF A FRANCHISE STORE AND THE FINANCE MANAGER FINIS HELPED ME ANSWERING ALL MY QUESTIONGS, OVERALL GOOD EXPERIENCE WITH IT BEING MY FIRST EXPERIENCE OUTSIDE OF TRADITIONAL DEALERS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Auto Direct was a great experience to make a

Excellent Auto Direct was a great experience to make a purchase from I was comfortable and they even have a little shop dog. I purchased a Lexus GX 470 from Aakash. They make the process simple short and straightforward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I love the way, they do business.

I love the way, they do business. Excellent service! Very friendly and fast. I recommend going here for all your service needs. I have been using their Service for over 5 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a wonderful experience with Austin who made us

We had a wonderful experience with Austin who made us feel valued and heard. The entire process was easy and there is a large selection of vehicles! Austin is the man to go too if you want a good experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I highly recommend Excellence Auto Direct for your next

I highly recommend Excellence Auto Direct for your next auto purchase! I have purchased several cars from them. Each time condition of the cars were as described, the sales team are professional, & the service department is top notch. The showroom environment is welcoming. Their pricing is very competative. It is very evident that the management takes pride in every car they sell & treats you like family. Ask for Matt - he will treat you right!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

i had great deal with one of salesman who was Issac about

i had great deal with one of salesman who was Issac about the car which I like in their inventory , he did the best job for me to show ,explain options and try to give me best deal, i also the guy who was finance manager to get best rate for financing the car, thank you guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership, I would buy car from them again and

Great dealership, I would buy car from them again and recommend them to my circle of friends. Thanks David

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.