Patriot GMC

Buying was stressful and vehicle was poorly detailed and prepared. Was very hard to get extra set of keys.

The BEST car buying experience that I have every had. Doug and his team went above and beyond.

Called about a vehicle listed for $23k. Salesman told me it would be $27.5 to buy it. He told me these hoops I had to jump through to get the $23k price. The webpage made no mention of these and even the disclaimer failed to show these requirements. Typical bait and switch. 2025 and still living up to the stereotype!

DO NOT BUY FROM THIS DEALERSHIP!!!!!! worst car buying experience ever bought the vehicle before it was detailed and serviced. I was guaranteed they would take care of any problems and I had a few days to find anything else was wrong. Well the dvd screens didn't work and the detail job was terrible I called within 24 hours of receiving the vehicle. I was told bring it down we will fix it on us that coming from the service manager and Charlie. The same service manager called the next day and said they items aren't covered and won't be fixed on their dime. Now I can't get anyone to answer or call me back I have left 2 messages every day for 4 days no return. this is the same dealership that in the buying stage was saying we have integrity we aren't like other dealerships. i warn anyone do not buy from them they get the sale then don't give a xxxx after. this has been handled terribly as no one will answer and management won't return calls...

Would never buy here again jacked up price when I got there have only had it 3 months have put in almost $4000.00 in repairs

Read other reviews. I had a similar experience inquiring info on a car priced reasonably but at still at market value. They said the price was to get people in the door. That price was for someone with a trade in or financing (so they can add fees and charges). I asked doc fees, they stated they are $509. I said I will buy the car and they called back to say there are severe issues and they would not be fixing these issues.

On 12/24/2022 I was sold a 2014 Mazda CX-5. I didn't notice the oil leak til a month later since I park on the street and was moving the car out the way of the leak from my other car since it was going to snow. The snow and ice clean the oil off the street. But since the car was new to me I didn't think of checking. But all they said they would do is diagnose it and tell me the cost and that was Brent Guthrie in management. I could do that at most oil change places in Tulsa without the 45min drive to Bartlesville. So I got stuck with a car that needs repair after my car died days before Christmas. I still need to buy my kids their gifts. It's only been exactly a month later.

Poor service went to buy a truck to pull a 5th wheel. I believed all there words that a GMC SIERRA 1500 DENALI DIESEL COULD PULL IT. What a joke totally missed represented and now I'm stuck with a pickup. No apologies to there customer and if you want to talk with general manager Brent Guthrie forget it he just ignores you

Last week came down to see the 2012 Nissan Maxima that they had advertised for 7888 and a Malibu. Initially I was working with Tyler and was handed off to Vanessa Jasso. I asked to drive the Nissan and I was told it needed an ignition module and couldn't take it for a test drive. I saw it again on auto trader this week and asked about it. Vanessa Jasso texted me and told me it had a blown head gasket. I told her that I was told the problem was an ignition module. She replied 'my apologies, yes. The vehicle is sold." It is still advertised on your website and if you are dishonest about the availability of the vehicle, you would tell any lie to sell a vehicle.

My wife and I are travelers from Matoaka Virginia. We stop here for service whenever we can. Great people and great service. Our local dealer at home is always 3 to 4 weeks out, so, We take a little trip. We always fell welcomed here. Thanks, Patriot Hyundai !