Skip to main content

Palmetto 57 VW

(698 reviews)
Visit Palmetto 57 VW
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 11:00am–7:00pm 8:00am–3:00pm
New (855) 356-3595 (855) 356-3595
Used (855) 356-3598 (855) 356-3598
Service (855) 356-3596 (855) 356-3596

Reviews

(698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmetto 57 VW from DealerRater.

Want to share your experience with this dealership?

Write a review

Horrible experience

I had the most horrible experience at Palmetto57. I got hit with hefty hidden fees after I leased my Jetta even though I was reassured that there wouldn't be. I tried calling multiple times and left multiple messages and NOONE had the decency of returning my calls. I DO NOT RECOMMEND this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Danny made the process of buying a car very easy, and...

Danny made the process of buying a car very easy, and made sure he had my best interest always. He was very knowledgeable with every car he had in inventory, and treated me and my wife like family. I definitely recommend Danny for your next VW purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Customer Service

I took my car for service on Friday November 8th. My car needed an oil change and a tire rotation job. Jose Luis is my service rep and he always goes above and beyond to make sure my car gets serviced fast and right. He is always helpful and provides excellent advice. I really recommend Palmetto 57 Volkswagen and Jose Luis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service and attention by the personal. this is...

Excellent service and attention by the personal. this is always my preferred dealer. Always take care of me with the best actitud. 100% recommended. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome

My service Rep is Eddie and I love working with him. He’s always available and make it his priority to get your car done and done right. I had an accident and honestly he worked with me better then the insurance company. If you want to get the job done with no mishaps, make sure to ask for Eddie in servicing. He’s the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer Service

My representative was excellent. But dealing with the people that wash my car with a disappointment. The guy was very rule when told to wash my car again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I've got a great deal in Palmetto5y Volkswagen

I was ready to switch to another car brand, because I had experienced a bad time in three consecutive moments with VW, in terms of customer service, not the car quality, of course. But, Jose Caboverde, not only made me to change my opinion and attitude, but believing or not, made me to make a decision to get my new Jetta and gave me a great deal in a very short time. Congratulations Jose for being not only an efficient salesman, but a great friend for us the customers. And congratulations Palmetto 57 for the great service you are providing. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Execellent service

I feel very pleased by the service received. The person who led us throughout the process (Ivan Padilla), is an excellent professional (5 stars) and the entire group also stands out for being very agile and gentle in solving any situation that arises. Thank you very much to the Palmetto 57 VW's family for their excellent work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your kind words and positive review!

Awesome service

Awesome service like always. I have been going to service my car with Jose for the past 5 years + and Jose has been exceptional every single time. I highly recommend his knowledge and his willingness to go the extra mile to help. Thank you Jose!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service

Nela was very professional and represents your dealership very well. She even had new Wipers put on my car. She’s a keeper Thx Ed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.