Reviews
Great service
Great customer service all around the purchase and delivery of the vehicle. Every person was just so helpful. Excellent service great store
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for taking the time to share your feedback with us, Richard! We work hard to make sure our guests have an excellent experience. We will share your comments with the rest of the team, and we look forward to working with you again down the road. Warm regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Outstanding Service
I am very happy with the service Mr. Bringas offers. He is very courteous. I noticed he listens to his customers needs and answers all my questions. I went in for an oil change and service was completed within an hour. I am a very satisfied customer and will definitely recommend to anyone who is looking to buy a car. High quality service. Thank you :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Gustavo. Reviews like yours help us to make sure that we're meeting the needs of our customers, and we're glad to hear that you were satisfied with the service you received from us. We'll pass the kind words along to Mr. Bringas, and we hope to see you again in the future. Warm regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Great service
All your representatives were awesome, attentive and courteous, they explain all my inquiries, definitely the best customer service I had in a while. Keep the good work...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carlos, we really appreciate you being so kind as to write this review about our dealership. It's quite an accomplishment to hear that we provided you the best customer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Warm regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Amazing service
Employees are amazing and the attention is unique and personalized you feel assisted and well treated from the beginning through the whole process and days after the purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your great feedback truly made our day, Paola. We work incredibly hard to exemplify our commitment to customer care, and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Kind regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Great value used vehicle purchase @ Miami Dealer
ERNESTO RICARDO GREETED US AT THE MAIN ENTRANCE OF THE DEALERSHIP AND THROUGHOUT THE EXPERIENCE HE WENT THE EXTRA MILE TO PROVIDE WONDERFUL SERVICE WITH A SMILE. WE WILL HOPE TO RETURN TO THE DEALERSHIP IN THE FUTURE WITH OUR 2012 VOLKSWAGEN BEETLE & TRADE IT IN FOR A NEWER MODEL. THE OTHER EMPLOYEES WERE ALSO FRIENDLY, HELPFUL & POLITE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
At Palmetto57 Volkswagen, our number one goal is customer satisfaction, Catherine. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit, and we hope you will continue to use our dealership for your parts and service needs. We'll pass the kind words along to Ernesto and the rest of the team. Best regards, Lamay Martin - General Manager - lmartin@palmetto57.com
VW 57th ave
My advisor Moe was great! Everything was clearly explained and service was completed on time. My car was in need of something I had forgotten to mention besides the recommended service and they noticed and fixed it.Wonderful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Silvia, thank you for the awesome feedback! You're right, Moe is an excellent service advisor, and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like our page to catch the latest service specials! Best regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Great and Fast Service>>>>
It was an easy and fast service. The waiting time was not long, and the personnel were very respectful. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jessenia, thank you for your feedback. It's fantastic to know that we were able to make your service experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Guest service
Very helpful and nice , quick customer service , precise with recommendations . My car was very clean once service was done and I felt like I took my car to the right place
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again, and we always look forward to working with you again in the future! Best regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Great service
Dealing with Daisy was a pleasure. She handled everything perfect. I will come back for sure in the future for my next reapair
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ana, we are truly grateful for this awesome review! We are thrilled that Daisy was able to take care of you. She is a great asset to our team, and we appreciate her providing you with the service that you deserve. Thank you again, and we look forward to the opportunity to service you in the future. Like our page for service specials! Best regards, Lamay Martin - General Manager - lmartin@palmetto57.com
great service
customer service and service as well was excellent. very clean facility and very quick they take my car right away at the appointment time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Sabrina. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Regards, Lamay Martin - General Manager - lmartin@palmetto57.com