Reviews
Palmetto 57 VW
My service advisor is always very courteous and helpful. He's always very friendly and makes me happy every time I go there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Cristina and thank you for this great review! We're excited to hear that your service advisor took care of you! He is a great asset and we appreciate all he does. Thank you again and hope to see you soon. Regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Excellent Service
My Service Representative: Jose DeLeon was courteous, professional, efficient and knowledgeable. He made me feel comfortable and worry-free about the work that was to be done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Clarissa and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jose is a great asset and we're thankful to have him on our team. We appreciate your business! Regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Great customer service
The experience was great. I kind of missed my regular service advisor Moe but, the guy that helped me was nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alexis, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Palmetto57 Volkswagen for your vehicle needs. Regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Great service
The service person Jose was very helpful and explained all the action that we had, also we received a loaner which help us a lot with the car was on the shop.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fabian, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Great service and clean facility
My experiences during my purchased was amazing the Courtesy , respect , quality of sales people and clean facility . Was a unique experience I'm very happy .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marisol, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Professional and fast.
I really have a very nice experience. Professional and fast. Very satisfying. I would definitely recommended to any person. Thanks for your service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jorge, it is wonderful to hear that our staff at Palmetto57 Volkswagen was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Great Service
Customer service was excellent. The sales service person was the best. The service to the car was top of the line . I am very satisfied with the service provided to the my car... Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cynthia, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Regards, Lamay Martin - General Manager - lmartin@palmetto57.com
EXCELLENT< PROFESSIONAL ERVIC W A SMILE!
Excellent customer service, Mario Diaz is always friendly and greets you with a smile, helps with all questions and never turns the customer away. No matter the problem he is definately there to HELP. He is a GREAT Employee!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review and business as a customer, Irma. It is our goal to provide everyone of our customers with the kind of excellent service you described and we're glad Mario achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Amazing Experience
Amazing experience. Everything was handled smoothly and problems were resolved in a timely manner. Was greeted kindly and promptly upon arrival and a solution to my car troubles was found within minutes; problem, fixed 5 days earlier than expected. Truly grateful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Aura, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Great service. Very experience professionals
Loved my experience. You guys have a great staff specially Mohammad Diaz who was very knowledgable and understanding regarding my schedule. He made sure my car had all the proper procedures done accordingly and in a quick timely matter since time is very valuable to me. Over all great experience. Great team
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carlos, it is wonderful to hear that our staff at Palmetto57 Volkswagen was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Lamay Martin - General Manager - lmartin@palmetto57.com